Home Inn Neo (Suzhou Humble Administrator's Garden Lion Forest)

Home Inn Neo (Suzhou Humble Administrator's Garden Lion Forest) Reviews

Home Inn Neo (Suzhou Humble Administrator's Garden Lion Forest)

No. 302 Lindun Road, Suzhou, ChinaView Hotel Details
Home Inn Neo (Suzhou Humble Administrator's Garden Lion Forest)
Home Inn Neo (Suzhou Humble Administrator's Garden Lion Forest)Home Inn Neo (Suzhou Humble Administrator's Garden Lion Forest)Home Inn Neo (Suzhou Humble Administrator's Garden Lion Forest)
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1 night

Home Inn Neo (Suzhou Humble Administrator's Garden Lion Forest) Guest Reviews

4.8/5
Excellent
1594 Reviews
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All Reviews(1594)
Positive reviews(1550)
Reviews with photos/video(271)
Awesome rooms(206)
Convenient location(188)
Close to scenic area(146)
Friendly front desk staff(95)
Classy environment(76)
Easy to get around(66)
Many dining options(22)
Luggage delivery service(6)
Negative reviews(44)
budsarawan chaidaisuk
Queen Room
Checked in Mei 2024
Solo travelers
5 Reviews
5.0/5
Outstanding
Posted on 30 Mei 2024
Staff are very nice and helpful. Hotel is close to many attractions & from the hotel you can walk around the old town. Easy to find something to eat there are many local restaurants around the hotel. I will stay this hotel again for my next visit Suzhou. ห้องพักดี สะอาด สต๊าฟให้ความช่วยเหลือดีมาก โรงแรมใกล้กับสถานที่ท่องเที่ยวสำคัญหลายแห่งแบบสามารถเดินถึงโดยไม่ต้องเรียกรถ รอบโรงแรมมีร้านสะดวกซื้อ และมีร้านอาหารเยอะแบบเลือกกินกันไม่ถูก และกำลังจะมีสถานีรถไฟฟ้าใต้ดินใกล้ๆ กับที่พักยิ่งเดินทางสะดวกมากขึ้นไปอีก (กำลังสร้าง - 30 May 2024)
Response from Property: With Xiaoru's company, I believe you will not be lonely on your journey. I look forward to your next stay!
Guest User
Business Queen Room
Checked in Jun 2024
Solo travelers
4 Reviews
5.0/5
Outstanding
Posted on 19 Jun 2024
Hotel location nearby to many tourist spots in walking distances. Moreover, many restaurants nearby to find foods. The hotel staffs are friendly and helpful. I will book this hotel again if back to Suzhou in future.
Richard
Business Queen Room
Checked in Mei 2024
Couples
5 Reviews
3.7/5
Posted on 6 Jun 2024
Hotels appear not to give sufficient hooks to hang wet towels for couples. Room was clean and the location to attractions is excellent.
Response from Property: Dear guests, thank you for your comments on the hotel! We deeply regret your experience during your stay in the hotel. Your valuable advice is very important to us, and we improve the quality of service. If you come here next time, I hope you can book our hotel again and give us a chance to apologize. Look forward to coming again!
ljjj
Twin Room
Checked in Mei 2024
Friends
2 Reviews
4.0/5
Very Good
Posted on 8 Jun 2024
Room: The room is quite okay, not too small but not too big. We can open two 24-inch suitcases in the room. Air Conditioning: The air conditioning is a standard unit (not central), and you can use the remote to set the temperature according to your preferences. You can adjust it to be very cold or less cold. Amenities: Every day, they refill two bottles of mineral water for us. They also provide new slippers, a toothbrush, toothpaste, and shampoo daily. Towels can also be changed every day. There are about 4-5 sockets in the room. Remember to bring a universal adapter, as the sockets are not designed for international use, although there is a USB port that can be used directly. Shower: The water pressure is not very strong but still acceptable. Breakfast: The hotel only has a pantry area with 1 table and limited chairs (similar to pantry) and no restaurant. Transport: The hotel is near the Humble Administrator's Garden (5 minutes walking distance), Lion Forest Garden (3 minutes walking distance), and Suzhou Museum (5 minutes walking distance). The Humble Administrator's Garden and Suzhou Museum are located side by side. If you don’t mind walking, you can also reach Pingjiang Road (15-20 minutes walking distance) and Guanqian Street (15-20 minutes walking distance). For other attractions, you might need to call Didi. Location: There is a Family Mart located in the same row as the hotel, making it easy to buy snacks. My travel dates are May 21, 2024 - May 23, 2024. There is some construction nearby (it seems to be a new metro construction). It’s not noisy but a bit dusty. When walking to Pingjiang Road and Guanqian Street, you need to walk near the main road and construction site. It can be slightly dangerous, but many people are using the same route. Laundry: They offer a free laundry service. You can use the washing machine and dryer for free. However, there are only two washing machines and two dryers. Many people use them at night, so you might need to wait when others are using them. Overall, it is good for a short stay and budget travelers.
Sirirat
Business Queen Room
Checked in Apr 2024
Friends
1 Reviews
5.0/5
Outstanding
Posted on 12 Apr 2024
Perfect
W. Yu
Queen Room
Checked in Mac 2024
Couples
3 Reviews
4.7/5
Amazing
Posted on 31 Mac 2024
Great location as walking distance to 4 attractions we planned to visit. Clean and comfortable. Wish there a small fridge and closet in the room.
Response from Property: Dear friend! Thank you very much for your affirmation and recognition. I am full of regrets for not getting your full praise, but it is also an encouragement, indicating that we still have better room for improvement. Xiaoru will work harder to provide high-quality services and hardware experience to all guests in the future. We hope you will have the opportunity to stay at the hotel again and test our growth!
Guest User
Family Room
Checked in Jun 2024
Friends
1 Reviews
5.0/5
Outstanding
Posted on 19 Jun 2024
The bed is very comfortable, the room and bathroom are very clean, shampoo, towels, hair dryers, etc. are all complete, the hotel staff will also actively help with luggage, the service attitude is very good
Original TextTranslated by Google
Response from Property: Thank you very much for your favor and love for Xiaoru. We will keep moving forward. For your trust, we will be more persistent. Xiaoru will always stand in this city, waiting for your visit!
Guest User
Suite
Checked in Jun 2024
Friends
1 Reviews
5.0/5
Outstanding
Posted on 4 Jun 2024
Super satisfied hahahahaha, the suite is big enough to meet the needs of a three-person trip. I felt the enthusiasm and thoughtfulness of the front desk brother and sister hhh, I like this city more. When I left, they also gave me a small sachet. I like it.
Original TextTranslated by Google
Response from Property: Dear guests, hello: I am very happy to see that you are satisfied with my hotel. Your affirmation is our honor. In spring, there are flowers, in autumn, there is the moon, in summer, there is cool breeze, in winter, there is snow. If there is no worries in your heart, it is a good time in life. I am here and wish you: a clear morning, dreams follow your heart, and your heart comes true with dreams. I wish you happiness every day and a sweeter heart. I love you!
Guest User
Queen Room
Checked in Mei 2024
Friends
2 Reviews
5.0/5
Outstanding
Posted on 25 Mei 2024
The room is clean and tidy! The transportation is very convenient. The Humble Administrator's Garden is right outside the door, and it is also very close to Suzhou Station! Other scenic spots can basically be reached on foot! The stay experience is full, and the service is thumbs up
Original TextTranslated by Google
Response from Property: The water of the Forgetful River never dries up, and the memories never fade away. The stars you gave to me are my gifts and memories. Thank you for meeting me, thank you for having me! I look forward to seeing you next time, and I wish you a happy life.
Guest User
Family Room
Checked in Mei 2024
Family
5 Reviews
4.7/5
Amazing
Posted on 20 Mei 2024
Overall it's OK, after all it's just a budget hotel, mainly the location is quite good, it's convenient to go anywhere and the sanitation service is pretty good, but the room is really too small, it's just not comparable to the picture
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you very much for your review. We deeply apologize for the inconvenience caused by your stay in the hotel. We are a little sad that you are not satisfied. Of course, being able to help you and solve your practical problems has always been the goal and direction that our partners strive for. We will make timely improvements based on your opinions and suggestions. We believe that next time you stay in our hotel, you will feel more of our service and give us a satisfactory thumbs up. We look forward to your visit.
Guest User
Business Queen Room
Checked in Mei 2024
Family
1 Reviews
4.7/5
Amazing
Posted on 17 Mei 2024
Clean and bright! It is quiet even on the street. The hotel staff is warm and thoughtful! It is close to the scenic spot and can be walked to. It is very convenient to eat and drink nearby. Of course, it is a bit congested sometimes. It is great to watch TV in bed! There is a little noise from the neighbors, but fortunately we all go to bed early. The washbasin is a bit small and easy to spill water. The toilet and bathroom share a door design with average privacy. In short, it is pretty good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable opinions are very important to us and we will improve the quality of our service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
Guest User
Twin Room
Checked in Mei 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on 16 Mei 2024
The hotel front desk service is very good, it is very convenient to do laundry, the staff will help to deal with it, it is very close to various attractions, basically you can reach them by foot, it is a very good experience
Original TextTranslated by Google
Guest User
Business Queen Room
Checked in Mei 2024
Friends
4 Reviews
5.0/5
Outstanding
Posted on 14 Mei 2024
The front desk staff was very nice and the check-in experience was good. Home Inn Lion Grove is very close to the Humble Administrator's Garden, the Museum, the Lion Grove Park, and Guanqian Street. It is located in the center of these attractions and can be reached by foot. The hotel service brothers and sisters here are very polite, patiently solve problems, and also gave Suzhou fans. I will definitely choose to stay here next time I come~
Original TextTranslated by Google
Guest User
Family Room
Checked in Mei 2024
Friends
1 Reviews
5.0/5
Outstanding
Posted on 14 Mei 2024
The service attitude of this hotel is very good. Not only are the rooms comfortable and clean, but the staff are always smiling, making us feel at home. It is only a ten-minute walk from the attractions and it is also convenient to eat nearby.
Original TextTranslated by Google
Response from Property: The water of the Forgetful River will never dry up, and the memories will never fade away. The stars you give to me are the gifts and memories I leave for you. Thank you for meeting me, thank you for having you! I look forward to seeing you next time, and I wish you a happy life.
Guest User
Guestroom (Memory foam mattress)
Checked in Mei 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on 10 Mei 2024
Very good, home style. But the sound insulation is not good, the door lock will keep beeping when it is not in use. Overall, it is satisfactory and convenient for travel. A small gift was given. The children were also given toiletries.
Original TextTranslated by Google
Response from Property: No matter spring, summer, autumn or winter, warm greetings will always be with you. No matter where you are, good wishes will accompany you! Thank you for your careful comments on Xiaoru, and I look forward to meeting you again.