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Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(430)
Positive reviews(428)
Reviews with photos/video(126)
Convenient location(113)
Awesome amenities(51)
Large rooms(47)
Close to scenic area(45)
Friendly front desk staff(32)
Many dining options(23)
Perfect for families(10)
Easy to call taxis(7)
Negative reviews(2)
Guest User
Breeze Double Bed Room
Checked in Nov 2024
Family
10 Reviews
5.0/5
Outstanding
Posted on Nov 13, 2024
Location is just outside 拙政园,5min walk to Musuem entrance. Convenient stores and eateries just outside. Very convenient. Newly renovated rooms very spacious & clean. Staffs were very helpful, we wanted to extend another night but rooms were fully booked, they found us room at a cheaper rate at sister hotel right beside to save us from traveling… 👍🏼
Response from Property: Thank you for your generous gift of five little stars. May you shine like a star and not be alone. With your support, we will continue to work hard!
Guest User
Fussu Loft Family Room
Checked in Jul 2024
Family
7 Reviews
5.0/5
Outstanding
Posted on Jul 27, 2024
Many restaurant near hotel and just walk 2 minutes to humble garden
Response from Property: Thank you for your generous gift of five little stars. May you shine like a star and not be alone. With your support, we will continue to work hard!
Esther Bong
Wind Listening Loft Family Room
Checked in Oct 2024
Family
8 Reviews
4.7/5
Amazing
Posted on Nov 12, 2024
- Excellent location
- Clean room
- Excellent service: Tried their best to allow us to check in earlier, Suggested a few attractions, Helped to carry luggage and gifts upon checked out
- Facilities:
-> Bathroom: It will be great if there is more space to hang towels or clothes
-> Bathtub: It will be great if there is more privacy between the bathroom, bathtub, and room, then the travelers could enjoy the bathtub facility
Response from Property: 感謝您毫不吝嗇贈予的五顆小星星,願您如星星一般閃耀而不孤單,在您的支持下,我們將繼續努力!
Jiay Ying
Breeze Double Bed Room
Checked in Oct 2024
Couples
5 Reviews
5.0/5
Outstanding
Posted on Oct 26, 2024
Great location and comfortable stay.
Response from Property: 感謝您毫不吝嗇贈予的五顆小星星,願您如星星一般閃耀而不孤單,在您的支持下,我們將繼續努力!
Cong Hoang
Chuxin Double Bed Room
Checked in Aug 2024
Family
6 Reviews
5.0/5
Outstanding
Posted on Sep 2, 2024
very good
Response from Property: 感謝您毫不吝嗇贈予的五顆小星星,願您如星星一般閃耀而不孤單,在您的支持下,我們將繼續努力!
Guest User
Chenxi Double Room
Checked in Nov 2024
Family
4 Reviews
4.7/5
Amazing
Posted on Nov 20, 2024
The B&B managed by three young people has a very advantageous location. Whether it is Suzhou Museum, Humble Administrator's Garden, or Pingjiang Road, it can be reached within ten minutes' walk. It is also very close to Lion Grove and Lingering Garden. It can be said that the B&B is in the core tourist area of Gusu City. Friends who want to travel in depth can stay here. The B&B has its own parking lot in the large yard, which is very convenient. There are many food stores around, but everyone should pay attention to the high prices. After all, it is in the scenic area. The three young people are very enthusiastic in service. The little sister also gave us a plate of oranges, which were very sweet and delicious. The hotel room is large and the bathroom is sanitary. The facilities are very good, but there are a few shortcomings. One is that it is recommended to put a long table in the room to facilitate guests to place suitcases and storage. The 20-meter small refrigerator is placed in a cabinet with a door, which is not conducive to the heat dissipation of the refrigerator. The third sofa or chair in the room is only one. The room is very spacious and can be added with another one. In short, the overall feeling is still very good, and the cost performance is relatively high. If the store can consider fashion while adding more practicality, the overall quality will be greatly improved. I originally took a video, but the time limit is only 30 seconds, and I can't crop it, so I can't post it, which is a pity.
Original TextTranslated by Google
6/15
Response from Property: 親愛的房客,首先感謝您選擇與拙政裏一起度過美好時光!感謝您在幫忙之中抽空給予我們酒店的評論和分享,拙政裏歡迎您以後再來體驗~見證我們的成長與進步,期待下次入住能得到您的滿分好評,祝您萬事順意,旅途愉快!
Guest User
Chuxin Double Bed Room
Checked in Nov 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Nov 22, 2024
The luckiest thing about visiting Suzhou is that I chose this B&B. The location is great, right next to the Humble Administrator's Garden, a one-minute walk away, and a few minutes away from other lively places. The room is very quiet, and you can feel the great sound insulation. Every decoration reflects the taste of the decorator, which is exquisite and elegant, integrating the Suzhou style into the modern home space, which completely exceeded my expectations. When the journey is gently awakened by the southern sunshine, don't mention how happy it is! I sincerely recommend it to everyone, don't miss this treasure!
Original TextTranslated by Google
Response from Property: Thank you for your generous gift of five little stars. May you shine like a star and not be alone. With your support, we will continue to work hard!
Guest User
Phoenix Tree Double Bed Room
Checked in Nov 2024
Travel with friends
5 Reviews
2.5/5
Posted on Nov 12, 2024
The location is very good, very close to the museum and Humble Administrator's Garden, but even with the natural advantages, the front desk staff was playing mobile games the whole time, with the volume turned up high enough, and you would be looked at coldly when you asked anything. The cleaning was not serious enough, and you could still find strands of hair left behind. The main problem was that it was close to the roadside, and the sound insulation was very poor. There were all kinds of noises early the next morning, and I couldn't sleep.
Original TextTranslated by Google
Response from Property: Dear guest, hello! We are very sorry that you did not leave the store with satisfaction! Based on your feedback about the poor service provided by the front desk staff, we promptly investigated and monitored the situation. As a regular employee had to take leave that day, we temporarily found a part-time staff member. We will not use this staff member again in the future. Hygiene issues are also our top priority, and we strictly require our cleaning staff to clean carefully! In order to avoid other guests being misled, let us explain that the B&B is only 100 meters away from the Humble Administrator’s Garden, Pingjiang Road, and the museum. After all, they are all traveling, and it is normal for people to get up early to play. But it is only after 8 o'clock that there will be some noise. The scenic spot closes entry at 5:30, and tourists go back one after another, so the normal time for rest and sleep at night will not affect the sound of rest. (ps: Remember to close the windows before going to bed! This will also prevent you from being disturbed by the noise) If you have any problems during your stay in the store, we will do our best to solve them. Thank you for your evaluation, and you are welcome to supervise!
Guest User
Family Room
Checked in Nov 2024
Family
33 Reviews
5.0/5
Outstanding
Posted on Nov 11, 2024
Facilities: Good
Sanitation: Good
Environment: Good
Service: Good
Excellent location, a few dozen meters away from Humble Administrator's Garden. 5 minutes walk to Suzhou Museum. 5 minutes walk to Pingjiang Road. There are Family Mart and various restaurants downstairs, very convenient.
Original TextTranslated by Google
Response from Property: Thank you for your generous gift of five little stars. May you shine like a star and not be alone. With your support, we will continue to work hard!
Guest User
Rain Lin Business Double Bed Room
Checked in Nov 2024
Travel with friends
2 Reviews
5.0/5
Outstanding
Posted on Nov 11, 2024
The room is clean, tidy and bright. It is very close to Pingjiang Road, Humble Administrator's Garden and Lion Grove, and it is a quick walk away. The room is also well soundproofed, and it is not noisy even in the downtown area, and it does not affect sleep at all. The boss is also very nice. He couldn't find the seat at first, but he came out to pick me up and helped with the suitcase.
Original TextTranslated by Google
Response from Property: Thank you for your generous gift of five little stars. May you shine like a star and not be alone. With your support, we will continue to work hard!
Guest User
Phoenix Tree Double Bed Room
Checked in Oct 2024
Other
1 Reviews
5.0/5
Outstanding
Posted on Oct 21, 2024
The room is clean and big, and it’s quiet to sleep at night. I’ll stay here again next time
Original TextTranslated by Google
Response from Property: Thank you for your generous gift of five little stars. May you shine like a star and not be alone. With your support, we will continue to work hard!
Guest User
Chuxin Double Bed Room
Checked in Sep 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Sep 17, 2024
The living experience is very good, highly recommended!
The location is good, close to Suzhou Museum, Humble Administrator's Garden, Pingjiang Road, etc.
There are also many places to eat nearby
When we encountered typhoon weather, we arrived at the store early. The store warmly upgraded the duplex loft room, the room has central air conditioning, and the intelligent home appliances are smooth and convenient to operate, clean and tidy!
Original TextTranslated by Google
Response from Property: Thank you for taking the precious time out of your busy schedule to review the room. We are very honored that among the huge crowd of people, you chose Zhuozhengli as your stop. Every encounter is fate. Everyone who comes here is our distinguished guest. We always insist on serving every tenant with heart, so that every stay in Zhuozhengli will be full of warmth and comfort. We look forward to providing you with a wonderful accommodation experience again!
Guest User
Mizhi Family Room With Smart Guest Control
Checked in Sep 2024
Family
7 Reviews
5.0/5
Outstanding
Posted on Sep 6, 2024
The location is very good, with Humble Administrator's Garden and Suzhou Museum just outside. It's not far from Pingjiang Road and the Twin Towers, so you can walk if you are physically fit, and it's also very convenient to take a taxi. Mizhi is a suite with two hand basins, large space, and very comfortable. We bought things at Sam's Club in advance to send our children to school. They also helped us collect the express delivery a week in advance and kept it very well. There was a brother from the northwest who gave us a lot of itinerary suggestions, which was very heartwarming❤️
Original TextTranslated by Google
Response from Property: Thank you for taking the precious time out of your busy schedule to review the room. We are very honored that among the huge crowd of people, you chose Zhuozhengli as your stop. Every encounter is fate. Everyone who comes here is our distinguished guest. We always insist on serving every tenant with heart, so that every stay in Zhuozhengli will be full of warmth and comfort. We look forward to providing you with a wonderful accommodation experience again!
Xiaomihu~~
Chuxin Double Bed Room
Checked in Aug 2024
Family
4 Reviews
5.0/5
Outstanding
Posted on Aug 26, 2024
It is very close to the Humble Administrator's Garden and the Lion Grove, the environment is clean and tidy, and it is very convenient to eat downstairs. The owner of the B&B is very nice. You can find him wherever you want to go. There are also free cut fruits when you check in, which makes people feel very comfortable in such hot weather. The sound insulation is very good, and the surroundings are very quiet in the morning, so you can have a good rest.
Original TextTranslated by Google
Response from Property: Thank you for your generous gift of five little stars. May you shine like a star and not be alone. With your support, we will continue to work hard!
Haohuaqiduier
Rain Lin Business Double Bed Room
Checked in Aug 2024
Family
10 Reviews
5.0/5
Outstanding
Posted on Aug 25, 2024
It is only 50 meters away from the Humble Administrator's Garden. In my opinion, if it were any closer, we would have to live in the Humble Administrator's Garden. Haha. It is very convenient to eat and drink coffee downstairs. It is also a few dozen meters away from Pingjiang Road. It is very good.
Original TextTranslated by Google
Response from Property: Thank you for your generous gift of five little stars. May you shine like a star and not be alone. With your support, we will continue to work hard!