Hotels near St Annes R C Church, Sutton Coldfield

Hotel is not in a bad location for trips out… But the hotel needs a lot of improvements! The breakfast buffet you are left waiting for them to replenish food items , you have to keep asking staff where are the cups for tea as none replaced there was queues because of the location of the toaster, be careful if you ask for water to be replaced in room as I was charged but then got a refund after complaining..the executive room was good but I know the standard rooms are not great. The staff were good but there needs better organisation. The pool area dated and no set time they seem to pick and choose open close times. We had quite a few issues not all mentioned here which we told reception about we was not happy and noticed other customers complaining.. we would not stay again and certainly not 4 star 3 at most .. can’t comment on spa treatments as did not use but looking at the spa I’m sure there are better ones around. Golf course 9 hole in good condition but outside hotel area need tidying up bit scruffy.

This apart-hotel is very centrally located, and it is easy to get around on foot for shopping, dining, bars, entertainment, and more. The property itself is in a pedestrianised area, which is great as you do not have to dodge traffic while getting back to your apartment in the dark! The reception area is very simple and minimalist, which is also great because you can head straight for the lift rather than having lots of distractions every step of the way. The reception team was always polite and professional. When we checked in, our room was not ready, but when we returned after lunch, they had already taken our cases up to the apartment for us. The apartment itself was lovely, very spacious and comfortable. We had a clubman apartment, which had the added bonus of a nice large bathtub. The bedroom was small but perfectly fine for our 4-night stay. The kitchen area had everything you need to cook for yourself if you wish, although we did not cook at all. There was a juicer and coffee machine but no instructions. As we are clueless about such things, we ended up using neither. The views from the apartment are stunning, particularly at night when everything is lit up. It was a lovely, relaxed stay and I would definitely stay at these apartments again for the comfort, convenience, and location.

This is a hotel I definitely recommend. I went in the cold season, but the room temperature is always just right and comfortable. The hotel is kind.

There were no towels despite me having a booking for six people, and only one toilet roll but after asking I did get everything I needed. Also there’s no point checking in online as it’s still a very long wait at reception. Car park is pretty much non existent but overall I’m happy with my stay.

I will not hold it against the hotel if other guests are making noises outside my door. The location is great, rooms are clean, well stocked with tea/coffee, staff is friendly and professional so what else can I ask for. It is not a spanking new hotel so do expect some inevitable wear and tear. As the weather turned hot the room was starting to get stuffy and I had to open the windows which looked out to a quiet alley. If I need to, I would stay here again as it is a pleasant place.

The location of the hotel was okay, good nearby links to the train station and attractions. There's no food or drink other than vending machines in the hotel but there is a Sainsbury's local opposite. Bed was comfy and the temperature of the room was controlled. TV was very small and in an awkward position to watch from laying in bed. No hand soap in the dispenser and there was also a leak from the toilet/sink area.

I booked a stay for one date then had to move the date due my one colleague being in the military and we eventually stayed for what we thought at the time was a pleasurable evening with this hotel on the 2nd September 2022. I felt I did call in plenty of time to move the first booking and just wanted to flag this up with them. They have now charged me for two stays and accused me of not moving the booking and not turning up. I earn a low salary due to my current job and there would be no way we would want to pay for two stays when we only wanted one night. They appear to not be concerned with my story and are refusing to refund the first booking As they have no proof it was moved on the phone by me. I did not receive an email confirming the move in dates and assumed all was well from the telephone conversation . Be aware this could and will happen to you if you need to change your room booking . They might charge you for two stays. I can barely afford this at present especially with rising prices in fuel costs. I will not be returning to this hotel group because they have ripped me off. What turned out as a smashing hotel stay has now turned into a really bad negative memory. It was not a corporate booking and every penny counts for me at this time and we are being treated as if the money means nothing , that we have been charged for two stays , for them appears normal. Even if it is wrong . Just to confirm we paid and stayed for the £205.12 Booking for one night , but were not at the hotel for the other fee they have charged which is £286 Again beware of these big hotel groups who are happy to take your money and if a mistake is made on their part, are very hard to get back a fee that they should not have taken .

This store is located near Snow Hill train station, surrounded by office buildings. There's a police station just 150 meters away, making it feel very safe. The hotel offers free breakfast; although the variety is limited, it's nice to have a cup of coffee in the morning. The rooms are very spacious with great views. Additionally, the shower has strong water pressure, making the overall experience perfect. The price is also reasonable! I would stay here again next time.

It’s not that bad, I definitely think some of the other reviews are harsh. If I could give a 3.5 I would. As it’s definitely better than average but not quite as good as very good. Stayed for one night and yes it does look a bit tired. It just needs a little refurbishment. But the room was decent the bed reasonably comfortable and cleanliness well a little more attention and it would be perfect. The breakfast was ok not the best but certainly not the worst. The only thing watch the yoghurts as they were 2 days out of date. But yes to sum up one night maybe two a fine stay any longer then yes maybe look elsewhere.