Sheraton Surabaya Hotel & Towers
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Tegalsari
Sheraton Surabaya Hotel & Towers
No.4 of Premium Hotels in Surabaya
Jl. Embong Malang No.25-31, Kedungdoro, Kec. Tegalsari, Kedungdoro, 60261 Tegalsari, Surabaya, East Java, Indonesia
Show on Map
A stay at Sheraton Surabaya Hotel and Towers places you in the heart of Surabaya, steps from Tunjungan Plaza and 11 minutes by foot from Grahadi. This 5-star hotel is 6.6 mi (10.6 km) from Pakuwon Mall and 0.8 mi (1.3 km) from BG Junction.Show More
We Price Match
Last booked 7 hrs ago
4.5/5Great·Excellent Location
Nice hotel, location was superb, breakfast was excellent.
anitacaiAll 125 Reviews
Amenities
Outdoor swimming poolSpaMassage roomGymPrivate ParkingPriority airport pick-upCar rentalsBarTennis courtRestaurant
All Amenities
Surroundings
Airport: Juanda International Airport
(19.8 km)
Train: Surabaya Gubeng Train Station
(280m)
Train: Surabaya Pasar Turi Train Station
(2.4 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
4
Premium King Room with City View
1 King bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Royal Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Tea bags
Doorbell and phone alerts
Check Availability
7
Presidential Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
6
Two Bedroom Apartment
1 King bed and 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Club King Room
1 King bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Tea bags
Doorbell and phone alerts
Check Availability
5
Junior Suite
1 King bed
42m² | Floor: 25
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Tea bags
Doorbell and phone alerts
Check Availability
5
Deluxe Two Double Room (Newly Renovated)
2 Double bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
5
One Bedroom Apartment
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Premium Twin Room with City View
2 Double bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
5
Executive Suite
1 King bed
80m² | Floor: 25-26
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Tea bags
Doorbell and phone alerts
Check Availability
7
Three Bedroom Apartment
2 Single bed and 2 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Club Twin Room
2 Single bed
Has window
Free Wi-Fi
Air conditioning
Bathtub
Toothbrushes
Private toilet
Check Availability
6
Deluxe King Room (Newly Renovated)
1 King bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Tea bags
Check Availability
4
Premium Room City View
1 King bed or 2 Double bed
Has window
Free Wi-Fi
Air conditioning
Bathtub
TV
Toothbrushes
Check Availability
5
Deluxe Room
1 King bed or 2 Double bed
36m² | Floor: 14-18
Has window
Free Wi-Fi
Air conditioning
Bathtub
Toothbrushes
Private toilet
Check Availability
5
Deluxe Suite
1 King bed
64m² | Floor: 20-24
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Tea bags
Check Availability
Hide Room Types
Guest Reviews
4.5/5
Great
125 reviews
Verified Reviews- Cleanliness4.5
- Amenities4.4
- Location4.7
- Service4.5
Average for similar properties in Tegalsari
Bk_Em
October 16, 2024
I originally booked one of the renovated rooms and there is a bit of fiasco in the first day when I came back to the room it just reeked of raw sewage, almost like a pipe it exploded, and I immediately called housekeeping who sprayed but said that they would move me to a different suite which is the one in the photos. This is one of the more expensive suites and it’s basic and similar in comparison to the renovated suite. However, renovated suite looks like it was renovated back in 1990s as the other suite was much nicer and more modern
Overall, the service was fantastic. The food in the breakfast was delicious. The pool is nice. I’ll be at a little quiet and overall it’s a great location if you wanna go out to different sites or if you just wanna cruise the mall or do some quick shopping 
Jianing Neo
September 10, 2024
Location was great . Staff were friendly .
The cafe at the lobby serves great dessert.
Room is a bit lacking in lighting , too dim
Dwi Wahyuningrum
July 6, 2024
Booked this hotel for a short family staycation in last minutes, but none of the staff inform us on the gardening project that caused children pool unavailable during my stay period.
Nurra Ixora
August 28, 2024
Very accessible to hotel as its linked. Friendly customer service. Only the massage and spa ambience could be better. The music was too loud and the vibes didnt feel cosy at all.
Chiap Ngee
May 26, 2024
Location is very good - one of the best services I encountered in the different hotels. All the staffs ready make a point to serve with their best and have the guests interests as their top priority. I would recommend Sheraton to anyone who wants to relax in the hotel. The only flip side is that the swimming pool is situated quite a distance near the breakfast area.
anitacai
September 19, 2024
Nice hotel, location was superb, breakfast was excellent.
Windi
March 22, 2024
Sheraton Surabaya is conveniently located right next to the 2nd largest shopping mall in Indonesia. So for travellers who are not keen to travel too far or trapped in the traffic, this would be the best choice for you!!
Was a tad disappointed that our sleep got disturbed by the renovation in the morning. Really hope the hotel management could pay more attention to that. Otherwise, a great hotel that we will return to again.
Tohir
November 11, 2024
Great location next to the Shopping mall
Guest User
January 23, 2024
Nice Hotel,Excellent Location,Friendly and helpful staff.
Limited Vegetarian options.
Overall a wonderful trip.
Thank You Sheraton.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 5 years old and under | Adding crib: Free |
Children 6 years old and over | IDR 786,500 (approx. VND 1,257,804) per person per night |
Breakfast
StyleBuffet
Opening hours[Mon - Sun] 06:00-10:00 Open
| Age | Fee |
|---|---|
Adult | Buffet:IDR 312,180 (approx. VND 499,252) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Show More
Property Description
- Opened: 1995
- Renovated: 2020
- Number of Rooms: 304
A stay at Sheraton Surabaya Hotel and Towers places you in the heart of Surabaya, steps from Tunjungan Plaza and 11 minutes by foot from Grahadi. This 5-star hotel is 6.6 mi (10.6 km) from Pakuwon Mall and 0.8 mi (1.3 km) from BG Junction.
Relax at the full-service spa, where you can enjoy massages and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, an outdoor tennis court, and a sauna. This Art Deco hotel also features complimentary wireless Internet access, concierge services, and shopping on site.
Enjoy international cuisine at Kafe Bromo, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Surabaya? This hotel has facilities measuring 441 square feet (41 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 348 air-conditioned rooms featuring refrigerators and minibars. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, an outdoor tennis court, and a sauna. This Art Deco hotel also features complimentary wireless Internet access, concierge services, and shopping on site.
Enjoy international cuisine at Kafe Bromo, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Surabaya? This hotel has facilities measuring 441 square feet (41 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 348 air-conditioned rooms featuring refrigerators and minibars. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
SpaAdditional charge
Massage room
GymAdditional charge
Private ParkingAdditional charge
Priority airport pick-upAdditional charge
Car rentals
Bar
Tennis court
Restaurant
Taxi booking service
Priority airport drop-offAdditional charge
Conference roomAdditional charge
Children's pool
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areasFree
Luggage storage
Outdoor swimming pool
Spa
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
Show More