Spa Hotels in Sunnyvale

Due to COVID-19 you have to order your breakfast the night before and pick it up in the morning. The first day I ordered fresh fruit and got a green banana that would not be edible in the foreseeable future. So the next day I ordered a fruit cup instead and brought the banana back. There was nothing wrong with the banana and I did not want to throw it away, but I was flying out and could not take it with me. The front desk lady said: I can't take it back and then threw it in the trash. On top of that there was no fruit cup in my bag, because they were out and had been out for several days. But nobody had notified the guests by putting up a sign at the front desk or marking it as out on the form. So again I had no fruit to eat. In the bathroom they have the fixed containers for shampoo, soap and body lotion. I have no problem with that if it were not that the body lotion container had soap in it! I let the front desk know the first day I was there and they said they would notify housekeeping, but it has not been corrected... Finally, during my stay a man got stuck in one of the elevators for 10 minutes. There is no phone number posted in the elevator or instructions on what to do when you get stuck. The rooms themselves are very nice and generally clean, except for a stain on one of the pillowcases. So not the best experience

I'm a Hilton Gold Member and was given the perks associated with membership. The room was great although they had some difficulties with the digital key system. We attended the ETB NYE party and had a blast! The music was great and use of the ballroom with the beautiful decor and lighting. We did have to wait a long time for drinks and there was no food available. We ended up door dashing some food and was tempted on going out for drinks. Overall a great venue if they could just staff up for big parties like a NYE party.

I have stayed one night twice in this location. First stay, the FOH was getting trained, focus was on checking me in the computer. Second visit, quick check in process, friendly staff, forgot to write my room number nor mention it to me, good thing I saw in app after parking. $18 on site parking either open next to hotel entrance, or in a gated covered lot. The room has a modern look with the vanity separating the bedroom and bathroom. The 1 king bed room has frosted walls/doors with no locks for the shower and toilet, not a fan of the frosted look because it does not look clean for me. The vanity had motion sensor lights on the bottom. The shower has both a shower head and has a rainfall shower system - pressure was both appropriate, strong for the shower head, moderate for the rainfall. Behind the vanity, facing the bed was a floor to almost the ceiling mirror - still don’t know how I feel about this haha. I do like the modern feel. The bed felt comfy. The room could be cleaner. There were some hair strands next to toilet and there were a couple under the duvet. There was a green stain on the water flush and a dried visible stain on the counter by the sink - we typically bring cleansing wipes to clean our room regardless but cleanliness definitely could be better. Great sized tv and desk available as a working space. Side note: it’s right next to 10 Butcher’s which is an upscale kbbq place pricey but yummy!👍

The sanitary conditions are good, and the Korean supermarket is relatively large. The room type is also good. Disadvantages, it is seriously not soundproof, I can hear the sound of snoring next door, in addition, I will ask you to collect money after breakfast is almost finished, and consumption must be paid. In addition, Korean supermarkets are really big, but they are not used to eating

One night for business as the location was close to my customer. Staff was very nice. They do charge $15 for parking which is a bit of a joke. Room was clean and typical courtyard format. I was on the first floor facing the street and there was alot of street noise. Overall the location was great. The room was good but the Street Noise and parking charge knocked it down for me

This hotel was perfect for our three day stay for my son’s wedding. Every person we encountered at the desk was so friendly. The rooms were spotless and had everything we needed. There were two separate bedrooms (with doors) and each had their own bathroom and shower. Everything you could need was in the kitchen, including plates, silverware, glasses, coffee pot (which I loved because you could brew a whole pot!). It was very quiet and the bed very comfortable. There is a beautiful pool, basketball court and outdoor seating. The living room had a sectional couch, chair and TV. Each bedroom also had a TV. Very pleased with everything about the Sonesta ES Suites!

We went to see the 49 ers preseason game and my husband booked this room. Although we checked in pretty late and when we got to our room there were two ants in the bathroom by the shower tub, I told my husband and he said babe let’s go get something to eat so we left and went to get pizza and wings, when we got back we were eating and went took a shower fell asleep. My husband woke up at 6 am a turn the light on and wakes me up to tell me that the table is covered in ants and our food and clothes omg I was so pist off and called down to the front desk the lady said her manager was not there and to call back Monday. My husband was taking a shower and I told hi. He went down stairs to the front desk and told the lady about our room being infested with ants , she basically told him manger was not there so he got pist and told the lady look your telling me i have to wait in the room that’s infested with ants until 12 noon I don’t think so, she gave him a different room and said we’ll you’ll have to talk to the manager on Monday he said she was rude . We were able to get a different room and went to eat breakfast which was excellent and after that we went swimming in the pool it was very nice .overall, the hotels is a very nice quiet place we will definitely stay there again , but we will talk to the manager about our situation

This is a great place to stay if you are fussy on cleanliness! The staff, are friendly, helpful, kind and caring. Shey and Jesi are 2 staff members l got to know, all, are more than accommodating!! A very enjoyable experience, clean, safe and quiet. I have already booked this hotel for friends that will be coming to visit. The pool and jacuzzi are a great place for some down time! Thanks to all the staff for creating/maintaining this wonderful place!!