Big Banana Hotel, Sg Petani

Big Banana Hotel, Sg Petani Reviews

Big Banana Hotel, Sg Petani

Kampung Pengkalan, Sungai Petani, Kedah, 08000, MalaysiaView Hotel Details
Big Banana Hotel, Sg Petani
Big Banana Hotel, Sg PetaniBig Banana Hotel, Sg PetaniBig Banana Hotel, Sg Petani
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Big Banana Hotel, Sg Petani Guest Reviews

4.2/5
Very Good
157 Reviews
Verified reviews
Location4.3
Amenities4.1
Service4.2
Cleanliness4.1
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All reviews(157)
Positive reviews(150)
Reviews with photos/video(49)
Clean and tidy(24)
Awesome rooms(24)
Awesome stay(22)
Great location(13)
Friendly staff(10)
Average sound insulation(8)
Convenient location(6)
Negative reviews(7)
sponge jati
Japanese Triple Room
Checked in Dec 2024
Family
11 Reviews
4.0/5
Very Good
Posted on Jan 23, 2025
Good price & many shop lots nearby. Recomended.
Response from Property: Thank you for your positive feedback! It’s our pleasure to provide the best possible service to our guests. We look forward to the next time we’re able to serve you again. Have a wonderful day!
Habby
Japanese Triple Room
Checked in Sep 2024
Business travelers
9 Reviews
4.0/5
Very Good
Posted on Oct 12, 2024
Budget Hotel with FOC simple breakfast is a advantages. Eatery around the hotel is a plus point. Just the soundproof and cleanliness not that good.
Response from Property: Thank you for taking the time to leave us a review. We take all feedback seriously and appreciate your honest input. We look forward to the next time we’re able to serve you again. Have a wonderful day!
Fancybambi
Standard - Queen Room
Checked in Feb 2025
Couples
2 Reviews
1.7/5
Posted on Mar 4, 2025
1.) Location is great 2.) Don’t expect too much on the cleanliness and the ‘free breakfast’ … 3.) Poor Sound Insulation 4.) Hotel staff is not friendly, especially the ‘AM’ shift one , Her service and way to answer questions was pathetic Overall 2/10
Response from Property: Thank you for your feedback. We’re glad you found the location convenient, but we sincerely regret that your experience did not meet expectations. Cleanliness, breakfast quality, sound insulation, and staff service are areas we take seriously, and we will work on improving them.Your comments on the morning shift staff are noted, and we will address this with our team to ensure better service in the future. We appreciate your honesty and will strive to do better.
Domilai 2011
Twin Room
Checked in Jan 2025
Business travelers
6 Reviews
2.0/5
Posted on Mar 3, 2025
Hotel location hard to find, not in SP town central or access to main road. No car parking in the night as next to a shopping complex. Room size small compared to other small town motel /hotel.
Response from Property: Thank you for sharing your feedback. We regret to hear that the location and parking situation caused inconvenience. While we strive to provide a comfortable stay, we understand that accessibility is important and will explore ways to improve guest experience.Regarding the room size, we appreciate your input and will continue to seek ways to enhance comfort. We hope to welcome you again with a better experience in the future.
WJH888
Standard - Queen Room
Checked in Jul 2024
Family
11 Reviews
4.5/5
Great
Posted on Aug 12, 2024
The hotel quite nice Previously book before for whole family The family room is much bigger than twin room
Response from Property: “Warmest regards from Big Banana Hotel..! Thank you so much for such a positive and encouraging comments. We are very happy that you enjoyed your stay. We look forward to your future visits. Thank you.. Regards, Hotel Management
DatoSoon
Standard - Queen Room
Checked in Oct 2024
Couples
27 Reviews
5.0/5
Outstanding
Posted on Nov 10, 2024
Here’s a sample review for Big Banana Hotel: Big Banana Hotel Review I recently stayed at Big Banana Hotel, and overall, it was a pleasant experience. The hotel has a fun, tropical vibe with vibrant decor that immediately puts you in a vacation mood. The rooms were clean, spacious, and comfortable, with unique banana-themed accents that add character. Pros: • Location: The hotel is centrally located, making it easy to explore nearby attractions and restaurants. • Service: The staff were friendly, welcoming, and always ready to help with recommendations or requests. • Amenities: I enjoyed the rooftop pool with its scenic views, and the gym was well-equipped for a quick workout. There’s also a cafe in the lobby that serves delicious breakfast and coffee. Cons: • Noise: Due to its central location, it can get a bit noisy, especially if your room faces the main
Response from Property: Thank you for your positive feedback! It’s our pleasure to provide the best possible service to our guests. We look forward to the next time we’re able to serve you again. Have a wonderful day!
Selvaraj
Standard - Queen Room
Checked in Sep 2024
Other
2 Reviews
3.5/5
Posted on Oct 6, 2024
TV doesnt Work diting the 2 Days. On the first day breakfast finished by 9am when breakfast was to be until 10am
Response from Property: Thank you for your feedback, and we sincerely apologize if the condition of the hotel did not meet your expectations.While we agree that some parts of our hotel may feel a bit dated, we ensure that everything is well-maintained and held to the highest standard of cleanliness. As you may have noticed, we are currently upgrading our facilities in stages, and we expect the renovations to be completed by the end of the year. We hope that you’ll have a much-improved experience during your next visit.
Kamal Saian
Japanese Triple Room
Checked in Mar 2024
Family
68 Reviews
5.0/5
Outstanding
Posted on Apr 13, 2024
Nice place n clean interior near shop lot n easy to search anything....Can book again
Response from Property: “Warmest regards from Big Banana Hotel..! Thank you so much for such a positive and encouraging comments. We are very happy that you enjoyed your stay. We look forward to your future visits. Thank you.. Regards, Hotel Management
Guest User
Standard - Queen Room
Checked in Aug 2024
Couples
12 Reviews
1.7/5
Posted on Dec 18, 2024
This is the worst hotel I've ever stayed. Especially the bathroom, no proper place for bathing. No conditioner, no tissue paper provided. It's a basic hotel. The breakfast is not good too, the eating place is dirty. Not recommended.
Response from Property: Hi, thanks for sharing your feedback with us. We sincerely apologize for the issues you encountered in your room or with our facilities. This does not reflect the standards we strive to maintain, and we are truly sorry for any discomfort it caused.To ensure this doesn’t happen again, we will implement a second check after housekeeping completes their duties to make sure the room is thoroughly cleaned.If this happens again, we encourage you to inform our front desk team. If there is availability, we will gladly arrange a room change for you.
Anonymous User
Standard - Queen Room
Checked in Oct 2024
Couples
5 Reviews
4.0/5
Very Good
Posted on Dec 7, 2024
Nice and clean room with good amenities.. Good internet/wifi connection..
Response from Property: Thank you for your positive feedback! It’s our pleasure to provide the best possible service to our guests. We look forward to the next time we’re able to serve you again. Have a wonderful day!
CAONG
Standard Double Room (No Window)
Checked in Aug 2024
Solo travelers
14 Reviews
3.7/5
Posted on Sep 22, 2024
A normal hotel, and the aircond also got problem, but let the official people to fix it done, good job
Response from Property: Thank you for taking the time to leave us a review. We take all feedback seriously and appreciate your honest input. We look forward to the next time we’re able to serve you again. Have a wonderful day!
Guest User
Single Room
Checked in Jul 2024
Business travelers
4 Reviews
5.0/5
Outstanding
Posted on Sep 7, 2024
Recomended to booking this hotel. Have a free breakfast and got many near facilities and convenient store
Response from Property: Thank you for your positive feedback! It’s our pleasure to provide the best possible service to our guests. We look forward to the next time we’re able to serve you again. Have a wonderful day!
Draggggginf
Standard Double Room (No Window)
Checked in Jun 2024
Solo travelers
17 Reviews
4.2/5
Very Good
Posted on Jul 28, 2024
The location is great with a lot of eateries nearby. The sound proofing however is fairly poor and the amenities are basic. The check in process was okay however the front desk wasn’t the friendliest person ever.
Response from Property: “Warmest regards from Big Banana Hotel..! Thank you so much for such a encouraging comments. We are sorry for your experienced during your stay, we will improve as we can for the satisfaction of our guest. We look forward to your future visits. Thank you.. Regards, Hotel Management
Farhan Khariri
Standard - Queen Room
Checked in Jul 2024
Business travelers
34 Reviews
5.0/5
Outstanding
Posted on Sep 30, 2024
Nice small hotel. Got shoplots downstairs with many choices of food stalls (for non-muslim).
Response from Property: Thank you for your positive feedback! It’s our pleasure to provide the best possible service to our guests. We look forward to the next time we’re able to serve you again. Have a wonderful day!
Chooi Yee
Standard - Queen Room
Checked in Jul 2024
Travel with friends
5 Reviews
3.0/5
Posted on Nov 15, 2024
Location is convenient, room is clean and tidy, can improve more on room arrangements
Response from Property: Thank you for taking the time to leave us a review. We take all feedback seriously and appreciate your honest input. We look forward to the next time we’re able to serve you again. Have a wonderful day!