Hotels near Wasser Aldek, Stuttgart

My daughter is based in the Army in Stuttgart, so I stayed in the hotel for 5 nights. I have to say that except for one young woman, the Reception staff was the most inhospitable that I have ever encountered. It started with my arrival. I had a confirmed reservation, had checked in on line, and had informed the hotel that I would be arriving late. When I arrived, the reception clerk spent 10 minutes working on the computer and mumbling something before finally informing me that they had no room for me. They did offer to send me to another hotel and then I could either move back to the Pullman or stay at the other hotel. Of course, I had no idea how close this hotel was or any other information. I insisted that there must be a room there -- and they finally said that there was a suite available for one night and that I would have to move the following morning (which I did). Through all of this, there were no apologies for the inconvenience nor any offered compensation for the inconvenience of having to change rooms. They acted like I was being unreasonable for insisting on a room. During my stay, if I needed anything from the front desk, I frequently had to wait while they finished not one -- but several tasks and took a new phone call while I waited. Not once did I see a smile on anyone's face. I was not alone in receiving this treatment -- and noticed that other customers were treated equally as rudely. The room was comfortable, although the carpet always looked dirty. The housecleaning was undependable -- some days they came and some days they did not. I have stayed in other Pullman hotels, and this one did not meet the standards of the chain for cleanliness, and custome service.

They have been here occasionally in recent years. Under new name has not changed so much. The reservation works perfectly as always. If no major events are taking place in the area, cheap prices and offers are available. The car route to the deep garage is good, but then you need to find the right outlet in the huge deep garage of the shopping centre. The hotel is not central in Stuttgart, but in the foretown, the connection with the S-Bahn (5-10 min walking distance) is also good in the evening. Reception and check-in quickly, polite, uncomplicated. Rooms and bathrooms are clean, and functional, but no luxury. Some rooms on the main street can be quite loud at open windows. On the other hand, you can sleep very quiet. In summer it can also warm in the rooms depending on location and sunlight. The breakfast buffet was always very good, at the moment the choice is significantly restricted by the health situation, but the quality is still acceptable. Whoever is aware of the situation, for whom stay here is worth its price.

Very satisfied with this new hotel with high cost performance, design, comfort and location. The room is large, with a very high floor height, harmonious colors, user-friendly design and reasonable layout. It's very convenient to go anywhere. This is the only hotel in this trip that gave me the room type I booked without any negotiation. Because I found that in Europe, as long as you are Chinese, you will usually be downgraded to a smaller or worse room type if you pay extra for a good room type. In the end, you have to go to the front desk to negotiate to get the room type you reserved. This hotel is the only hotel that didn't bully me this time and directly booked me a room type. It must be rated as five stars! Another tip, if you don’t speak English well, when booking a room in Europe, book a basic room. Don’t pay extra to book a different room type, because if nothing else, they will definitely give you a worse room type. This is based on my experience. , this time I booked a 1-1 night stay, but there were only 3 attempts to change rooms without re-negotiation, which made my stay very frustrating. On other days, I have to negotiate at the front desk every day, which is very tiring!

The location of the hotel is excellent, the hotel is neat and clean, the staff was friendly and helpful at all times and the breakfast was excellent. But: When charging the electric car, a blocking fee is charged, which was not mentioned anywhere. In addition, the hotel charges a parking space fee. This does not meet my expectations of fairness and transparency.

Very nice rooms, renovated, quiet courtyard side, well equipped. The bathroom is beautiful with a convenient shower. Hot water arrives in a second! Unfortunately the noise from the corridor is audible and disturbing. The restaurant and bar are overpriced. Also, the coffee at the bar was really bad. The very negative point is given to the staff. The hotel employs incompetent and unqualified staff, which wastes a lot of time in discussions. Guests' wishes regarding room choice were not taken into consideration, to give just one example. This damages not only the reputation of the hotel but also the reputation of the entire Steigenberger group.

We were only staying here one night and chose this hotel as it seemed to be in a good location for visiting the Mercedes Benz and Porsche Museums. We had stayed at other Adina Hotels and enjoyed our stay. Unfortunately, can't say the same about this one. For a start it was difficult to find. Our GPS was giving us the runaround. Finally, we saw a temporary banner displayed indicating the Adina's location. There were roadworks and an excavation site opposite the entrance. At reception we were given instructions on where to locate the parking. Adina had their own allocated car spaces at the adjoining shopping centre's car park, so it was not straightforward. Finally, we got to our room which was fine, and the beds were quite comfortable, however we noticed there was only half a roll of toilet paper with no other spare in sight and only one bath towel. On calling reception regarding the missing towel, I was told I could pick one up from reception. As it was late, I asked if it could be dropped to our room and was told they would do so, however that never happened. We declined breakfast as we thought it was far too expensive even though reception did offer a discount of 20 euros each. Apparently, it is cheaper if prebooked online. On the upside, on checkout we asked for some advice on directions and the receptionist went to some trouble and he emailed a link to us which was quite helpful.

We had preciously stayed at the Aloft in Munich, and were impressed enough to choose the Aloft chain again for a recent short visit to Stuttgart. We were not disappointed. The hotel is conveniently located a few steps from the UBahn (one stop from the Hauptbahnhof and a couple of stops away from the main centre) and is part of a new shopping complex with a range of stores and eating outlets. Facilities are modern, clean and well appointed, with spacious rooms and comfortable beds. We were especially impressed with the helpfulness of the reception staff, all of whom went out of their way to look after our needs. One of our party was without vital medication, and hotel reception took the trouble both to identify the best local medical centre to obtain a prescription and to give detailed directions for finding it. We would certainly stay here again for future visits to the city.

I had a one night stay at this property and it was a mix bag.  Some highlights  - staff in general were friendly  - accessibility to the hotel is good - via public transportation and if you have your own car, there is street parking available and in the shopping centre.  Parking in the hotel's garage is on the expensive side of 17.50€ per night - rooms were spacious and clean - water pressure and temperature was good Some improvement points - bathroom size was on the small side, also found that the location of the towel cabinet in the bathroom to be quite dangerous/harzadous as it's placed within a small space area opposite the toilet bowl which if not careful you can potentially hit your head while getting up at the corner of the cabinet - zero recognition or care as a HHonors elite.  This has to be one of the first property in Germany or anywhere that matters, not offered any complimentary bottle of water in the room.  When I went to request for this after check-in at the reception, they initially was happy to bring me one, but later informed that I had to pay for it as I had the points as the option.  I find this pretty sad as it does not even cost €1 for a bottle. - again like a lot of other properties, no minibar in the room and the temperature control in the room was not the best when wanting to cool down the room. The only reason I would return to this property is because of the location, but if I had a car, I would most probably stay back at the Hilton Garden Inn Neckkerpark property which I had much better experience. 

Nice modern hotel even if it’s one of these hotels with no face to remember. Neighborhood with Milano shopping mall is during the day worth a visit otherwise it’s an dead end and you have to take the public transport to find some decent place in the City. This isn’t complicated because one step from the hotel to the platform makes it easy to come and go. Comfortable bed and room size ok, nice bar on the top.

Das schlechteste und mieseste Hotel in dem ich je war!!!! Gebucht direkt über die Homepage. Und damit fing es auch schon an!!!! Nach der Buchung bekam ich KEINE Bestätigung via Mail zugeschickt. Erst nach 2 maliger Aufforderung an die angeführte E-Mail Adresse. Angekommen im Hotel wurde uns mitgeteilt, dass es kein warmes Wasser gibt aufgrund diverser Probleme. Das Schwesternhotel wurde uns angeboten, jedoch waren wir schon den ganzen Tag unterwegs und erschöpft und wollten einfach nur auf unser Zimmer. Das Schwesternhotel wäre ca. 30 Minuten weiter entfernt gewesen. Habe dann das Wasser getestet, es war kalt/lauwarm. Zum schnell abduschen für uns ok, allerdings nicht für den vollen Preis. Die Rezeptionistin bot an 1 Frühstück gratis, ich stimmte nicht zu und wollte den Chef sprechen. Der wäre nicht da und auch nicht verfügbar. Ich hätte sonst bis 18:00 Zeit dann verfällt die Reservierung oder ich soll mir halt ein anderes Hotel suchen!!! Wahnsinn das ganze und sowas von unfreundlich! Dann ging sie mit dem handy für einige Minuten weg. Nach langem hier und her einigten wir uns auf minus 50% auf die 2. Nacht. War ok für mich. Dann ging die Diskussion aber weiter. Die Rezeptionistin hatte keinerlei Informationen über meine Buchung bzw Preis für 2 Nächte und wollte mir dann einen höheren Preis das Frühstück nochmal extra dazu rechnen!!! Irre war das und einfach nur eine Frechhheit!!! Zeigte ihr dann meine Bestätigung der Buchung für 2 Nächte inkl. Frühstück. Aber rechnen konnte sie trotzdem nicht! Das Frühstück war ok, mehr nicht. Brot teilweise vom Vortag, Joghurt mit eingetrockneten Rändern! Sonst kaum Auswahl und sehr überschaubar. KEIN Safe im Zimmer!!! Auch darauf hatte die Rezeptionistin keine Antwort! Zimmer war sehr spartanisch eingerichtet. Bad mit Dusche und vertrecktem Duschvorhang! Alles in Allem: furchtbarer Aufenthalt! Dringend davon abgeraten!!!