Hotels near Springfield Station, Springfield

Booking.com didn’t post my review and I know TripAdvisor will! 1 star for a working AC is about all I can give. From the moment you walk in the foyer with the cracked floor tiles, everything is dim and dingy! None of their hand sanitizer stations had sanitizer in them… maybe that’s why they make you wear a mask! We opened our room door and it smelled dank… a stale smell. I quickly sprayed everything down with Lysol as the room was dingy and old looking! I looked at the pillow cases and I said to myself “there is no way in hell these are fresh linens!” One pillow had a stain. I pulled back my sheets and yup, they were wrinkled like someone slept in them… they just pulled them up tightly instead of stripping the bed! I will strip it myself in the morning to at least guarantee the next person gets fresh sheets! (Look at my pictures and judge for yourself!). Shower was gross and not cleaned… hair from previous guest still on the walls! Mold or dirt on the bathroom walls. Some kind of gross stain on the curtains. Opened fridge to find a bunch of leftover fried rice on the bottom shelf (loose rice, not in a box). This place is not worth $139. Go stay at LaQuinta instead! YUCK Yuck yuck!!! Thank God I’m only here 1 night!!! They should pay YOU to stay here! Avoid room #219 although you will probably find the same in the rest of the rooms! If you don’t have enough cleaning staff then shut down half of your rooms! Flash on my camera makes hallway look 100x brighter than it is!

Booked the hotel well in advance, arrived and was pleasantly surprised with the accommodations and proximity to the BIG E, which we visited today and was on our list of 'to-do's'. We were efficiently greeted by Caroline at the front desk who was very personable and hospitable. A day later, she assisted me and my wife with printing out some show tickets when I was having trouble connecting to my PC or the the hotel's printer. She saved the day and was once again happy to help. All in all the room is clean, comfortable and the bed is nice too. It is a bit noisy since the Mass Pike is just out our window and a toddler could be heard at 1:30 am in the morning from the floor above, but all in all it is a good location and value. Another bonus is a Tokyo Japanese restaurant attached to the hotel but operated separately. On our first night arrival we dined and experienced a wonderful hibachi cooked and served dinner as good as any we have ever experienced. All in all a good stay so far.

good location but was not worth the price

We noticed a terrible smell in the room when we arrived, it was as if someone boiled some kind of ramen from a package every day in there. Next, we noticed a bug on the curtains, not to worry, killed it and thought ok... that happens. That night we were awoke many times during the night by slamming doors, laughing and loud talking in the halls. We had to be out by 7am, this was not good. I called the front desk at 2am to let them know what was happening. The women I spoke with didn't seem surprised and said she would check it out. Still went on, awake again at 3am and 4am. When our alarm finally did go off and we left the room there were two bags full of fast-food trash outside the room across the hall from us. I spoke to the front desk and said we would not like to stay the second night we had booked. I was told that was fine and given a small apology and told that the guests had been staying long term and that was their last night. NO thank you - we checked out and now staying at the Holiday Inn Express in Downtown Springfield. No smell, friendly & helpful staff and clean rooms. Don't book this hotel, you will not enjoy your stay.

This hotel really surprised us. You never know what you’re going to get off of the interstate but we were pleasantly surprised! Everything was clean, breakfast was great, and the staff were so kind. We enjoyed using the pool which was a bit cold, and the kids loved the foosball table. Would recommend. Only downside is the rooms are very tiny.

Was down for the Amherst Hobby Show and tried this hotel out for the first time, I've stayed next door at their ”sister” hotel (tru) before but had wanted to try this location out. Well, I was not disapointed. Great Hotel, staff was great, super friendly. Room was nice, laid out good, super clean. And comfy... didn't want to get out of bed honestly :) Breakfast area is kinda cramped at busy times, but tons of room to sit and eat. Lots of food options, and the food was hot and tasty. If I go back to the show next year, these guys will be my go to and if sold out, the tru next door is always a great option as well,

Smooth check-in and location is perfectly located next to a McDonald's, diner and gas station. Not sure of the amenities since I only stood here late at night only to sleep but It would have been nice if the room had a hair blow dryer, the floor needed a mopping, it felt griddy when I took my socks off and definitely change those full size beds to at least queen size.

Everything was Perfect, from breakfast to comfy beds & clean facilities. Very helpful& friendly staff. We asked for a later check out, they had no problem with commodating this for us. Definitely will return and recommend to anyone !

I was a little nervous about staying here after reading some of the reviews. The hotel is conveniently located right off Route 91. When I went to check in, I was told my room was not ready. I gave the desk clerk my phone number to let me know when room was ready. I did not receive a call but I returned about 2 hours later and my room was ready. I received a small bag with snacks and one bottle of water for being a Marriott Bonvoy member. The room was large with a king size bed, loveseat, and desk with a chair. There was a huge empty area in the room with a floor lamp that could have used a nice easy chair. The bathroom door was a barn door that did not close completely. The pool was a nice size with plenty of lounge chairs. The hotel seemed booked but the pool area was never crowded during our stay. The buffet breakfast was the usual items. I requested a list of area restaurants from the front desk. The listing was 2 pages long and the majority of the places were within a 5 mile radius of the hotel. I received my bill via email on the day I was leaving. I was charged the incorrect amount. I stopped at the front desk and the clerk stated the wrong rate was removed. She was able to correct bill immediately.

There is nothing around the hotel, but you can park for free. If you don't have a car, it is not recommended to stay, which is very inconvenient. The facilities are complete, there is a small swimming pool and gym, breakfast is a typical American style, nothing wrong. There is a self-service washer dryer, which is more convenient!