Best Four Star Hotels in Southfield

We were there for a quick holiday. Fast check in with very pleasant staff. Was given complimentary breakfast and coffee-I assume as an Elite Bonvoy member. Room was large , clean and great view from the 12th floor was beautiful. Easy to get everywhere from this location.

The hotel is incredibly clean all over, but I have to give a shout out to two employees that impacted my stay. I witnessed Kim de-escalate a situation with a guest in such a professional manner that it should be applauded. After operating our company business out of their meeting room, I encountered a man willing to work the night shift. His name is Raymone, he had kind eyes and a level of hospitality that should be recognized. The rooms are of good size, the beds are comfortable, and the overall experience at this hotel should be acknowledged. Thank you guys. Keep up the good work.

The stylish Detroit Marriott Southfield Hotel is one of Michigan's most desirable hotel destinations. With stunning public areas, enhanced meeting space and carefully redesigned guestrooms our Marriott in Southfield, MI hotel caters to the needs of business, leisure and group guests alike. This suburban Detroit hotel's location is near several area hospitals, LCA Arena, the Detroit Zoo, Henry Ford Museum, Comerica Park, Ford Field and many of the other local activities in the area. The Detroit Marriott Southfield Hotel is located near Fortune 500 companies including IBM, Verizon, AT&T, and other corporate headquarters. Our Detroit Hotel offers the perfect place to stay for family reunions, weddings or other social events, and guests are sure to enjoy the delicious catering and dining options from our on-site restaurant, Fire Iron Grill. Whether traveling to the Detroit area for business or pleasure you will find the Detroit Marriott Southfield Hotel uniquely suited to exceed all your expectations.

Despite my experiences, during my stay, I still rated it a 4 because the manager on duty and the front desk staff were helpful and very friendly. Always a smile! Good - Room was clean. TV was a decent size and worked. I got my high floor request. Breakfast was fabulous on Friday morning. I did did not ever have to wait long for the elevator. Maintenance came very quickly when requested. Always provided towels when asked. Customer service from manager on duty ( I apologize that I do not remember her name) and front desk staff was excellent. Bad - None of the pepper shakers in the eating area worked; the Saturday and Sunday breakfast was not good at all - I do not eat pork and despite having the option of Turkey bacon on Friday, they said they do not serve that on Saturday and Sunday. That was a shocker for me that they did not support those with dietary requirements. I included breakfast in my stay so it would have been good to have other options than just scrambled eggs and carbs. Ugly - The water was shut off with no warning or communication for at least two hours which caused us to miss an appointment. Water did not drain in the bathtub so maintenance had to come and fix it and the water came out brown and dirty of course when it came back on. I completely understood that a water leak is out of your control but maybe consider putting a robocall system to rooms or at least send a message through Hilton Honors app. How would you communicate to visitors if there was an emergency? That’s the part that worried me. The room next door was having a party until early hours of the morning with loud music and banging. I am not a complainer or cause any problems and I didn’t want to be a Debbie Downer Downer so I blocked it out and put the tv on. I was tired so I eventually fell asleep. Much of the bad and ugly will most likely not affect everyone on the average stay.

We stayed here last month while visiting family in the area. Normally we’d stay with them, but with Covid 19 we felt more comfortable staying in a large hotel chain which I’d been hearing had enhanced cleaning and sanitizing. When we pulled up, we noticed a sign on the exterior door to the lobby that stated something to the effect of “masks required in all common areas of the hotel. Any violations could result in eviction”. Good. This is what we were looking for. It went downhill from there. After checking in, we went up to our room. Elevator door opens and there stands a group of people, none of them wearing masks. Our room appeared clean enough. There was a bit of an odor which I attributed to the cleaning/sanitizing. When I went back out to the car there was another person standing in the lobby on the phone with no mask on and the guy at the desk wasn’t doing anything about it. So much for enforcement of the rules. The next day I showered and noticed very little shampoo in the provided shampoo tube. I think that the cleaning crew didn’t replace all of the toiletries from the last guest. Gross. I asked the front desk about it and they assured me more cleaning was going on but could not give me specifics. We also found trash (photos attached) from a previous guest in two spots in the room so the thorough cleaning is bunk. The cleaning crew were also standing around the hallways talking to each other (with guests walking by!) without masks on. Loud guests in the hallways until late at night as well. Overall just a terrible experience. Would not recommend or stay here again and I’ve had numerous great experiences with the Springhill Suites chain and Marriott properties in general.

Our well-appointed suites are designed to provide a friendly, warm, and homelike environment. All guest suites feature a kitchen with full sized refrigerator, microwave, stove top, dishwasher, private bathrooms, 55” flat panel HD televisions with streaming capabilities. Housekeeping services are provided Monday through Friday. Our hotel is staffed 24-hours, a day. We offer complimentary amenities such as hot breakfast in the morning, wireless and wired Internet access, a complimentary evening social featuring appetizers and soft drinks every Mon, Tue, and Wed. Our hotel also has a business center, fitness center, indoor heated pool, guest laundry room, and BBQ grills with an outdoor patio. Staybridge Suites Southfield is your home away from home; we pride ourselves in treating guests like members of our family. Near the Detroit Zoo, Twelve Oaks Mall, Downtown Detroit, MGM Casino, Motor City Casino and Greek Town Casino.

The room is OK, the breakfast is very simple, the old hotel

Love the stay the ppl where nice an service was well 👌 would stay again soon

The room was super large and the facilities were very good. Two rooms were set up and the staff were very satisfied. The hotel was originally scheduled to have no room. This is recommended by Ctrip, very good.

The overall facilities of the hotel are very good, warm and comfortable, breakfast and service are very good, it is a little distance from the airport, if you are closer to where you are going, then you can recommend it.