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The Windsor Hotel Guest Reviews
3.8/5
Good
62 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.2
Amenities3.7
Service3.6
Cleanliness3.7
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All reviews(62)
Positive reviews(45)
Reviews with photos/video(8)
Great location(13)
Awesome stay(9)
Amenities were average(8)
Friendly owner(8)
Negative reviews(17)
Guest User
Economy Double Room
Checked in Nov 2024
Travel with friends
1 Reviews
4.7/5
Amazing
Posted on Dec 24, 2024
It was an epic stay! Good service, nice staff. There were some minor issues like the bathtub pluge broke on us and the wifi was slow but considering the price we paid, it was all worth it. This is a good hotel to stay at:)
Sergenious
Standard Single Room
Checked in Oct 2024
Solo travelers
4 Reviews
4.0/5
Very Good
Posted on Nov 5, 2024
The service was weak. The rooms don’t have kettle to make coffee or tea. Their pool wasn’t something you wish to use. The crew was nice.
THOMPSONMARGARET
Economy Double Room
Checked in Sep 2024
Couples
1 Reviews
2.2/5
Posted on Oct 11, 2024
The service was not too bad we did not have any food the room was different to what I booked it was very damp and mouldy in places the bedding was also damp when I complained they said they would move us to another room the next day but we were only staying for 1 night I had another night booked and paid for but won't be staying there e
Maroune
Economy Single
Checked in Nov 2024
Solo travelers
2 Reviews
5.0/5
Outstanding
Posted on Dec 7, 2024
good price and value of money , simple , good located, clean ,
Badereddin Ali sfar
Standard Triple Room
Checked in Dec 2023
Solo travelers
2 Reviews
1.0/5
Posted on Jan 15, 2024
This is the worst hotel ever
I stayed 2 days in this January 2024 there was no hot water I asked at reception to change the room on first day and my request was ignored .I had to shower with cold water. It was freezing and there is no towels supplied and the phone was out of service and also the shower door is broken 😕.
I'll never give to this hotel even 1star
This kind of hotel its totally uncomfortable
IT was insulting and disgusting I never stayed in a hotel like this in my whole life .
Also first thing in the morning even on Saturday morning there was drilling on top of my head no consideration whatsoever for residents.It was worth a penny.
rt_
Economy Single
Checked in Apr 2024
Solo travelers
1 Reviews
3.5/5
Posted on Jun 6, 2024
Excellent location in Silema. However house keeping come between 8-9am which is quite early when you're on holiday! It is a bit noisy as well.
Guest User
Standard Room
Checked in Jan 2024
Solo travelers
4 Reviews
2.7/5
Posted on Feb 21, 2024
The shower is not working before I went bed, so after my day of traveling on flight I couldn’t have shower before sleep, that was very disappointing! I complaint to reception their attitude is not pleasant rather than rude, wouldn’t recommend!
Leonid Filonenko
Economy Double Room
Checked in Jan 2024
Solo travelers
1 Reviews
1.7/5
Posted on Feb 13, 2024
STEALING MONEY
while i've been outside, the maid stole 150 euros from my suitecase which i left open in the room. I would never expect that in 4* hotel would happen something like this. The management refused to do anything, saying that all my things i must keep in the safe, couldnt tell me though how to deal with my laptop then, which obviously that safe cant fit. Keep away from this place, if you dont want to be ripped off any minute
Response from Property: Dear Guest,We regret to note your unfounded declaration, In respect to the missing €150 from your luggage. After discussing with you this issue around 10:00am, in the presence of our front office receptionist, whilst checking out, you brought to my attention that you found the money missing. Your first statement was that you lost the money from three different places, which you have told to our receptionist. On the phone then you told me that your money was in a plastic bag in your closed suitcase. In your review you stated that your suitcase was left open by your true self. As is clearly stated on the phone and clearly noted on a signage in your room and in the lift, money should have never been left in your luggage, especially if left open. It is a worldwide accommodation policy that personal belongings should be kept in the safe. It is very unfair to say that The Management refused to do anything, when I took your personal details in order to investigate further to the situation. There is no sufficient evidence that money where stolen from your luggage.
Guest User
Economy Double Room
Checked in Dec 2023
Couples
1 Reviews
3.0/5
Posted on Feb 7, 2024
Only paid £170 for 7 nights for an economy room but there is no where on the website, theirs or trip.com telling you they are in the middle of refurbishing. This meant no hot tub or indoor pool available and loud drilling noises at 8.30 on the Sunday morning for at least an hour until we went out.
Though our room was economy I still expect it to be serviceable but the shower door was missing making the floor very wet and dangerous. We asked to be moved but we're told just to put plenty of towels down. This is meant to be a 4 star hotel????
The TV was not working on arrival and took 2 days to get fixed and one door of wardrobe was hanging off with 2 of the 4 hinges ripped out.
Overall was a disappointing stay. Had we known it was being refurbished before we booked we would have found an alternative. A bit of transparency needed.
Matthew
Standard Room
Checked in Jun 2023
Solo travelers
19 Reviews
4.2/5
Very Good
Posted on Jul 11, 2023
Location is great, breakfast was decent, pool upstairs looked to be in pretty good shape. Overall, good for money and would stay again.
Unfortunately, the TV’s had power cords rated for other countries outlets, so the TV’s didn’t work at all;(
stormkunis
Standard Triple Room
Checked in Apr 2024
Family
5 Reviews
5.0/5
Outstanding
Posted on May 28, 2024
great trip ,perfect location and great hotel
m h
Standard Room
Checked in Oct 2023
Solo travelers
12 Reviews
5.0/5
Outstanding
Posted on Nov 16, 2023
Good location in Sliema. Hotel is clean and staff is friendly. I enjoyed my stay here.
Guest User
Economy Double Room
Checked in Oct 2024
Couples
1 Reviews
4.5/5
Great
Posted on Nov 12, 2024
Nice hotel and staff.
Camille
Standard Room
Checked in Aug 2023
Solo travelers
6 Reviews
3.2/5
Posted on Sep 11, 2023
Pros: Great location, close to the rocky beach, ferries to Valetta, bus stops, supermarkets, many restaurants and bars. It was the cheapest options in the area at the time of my visit.
Cons: the upstairs amenities are not well taken care of, the pool and jacuzzi are not very clean, the indoor pool was closed. No hot water in the shower. The breakfast offers a lot of different options which is great (fruit, cereals, English breakfast, cold cuts, vegetables, muffins, etc.) but they are of very poor quality.
Dassi Kenneth
Standard Double or Twin Room
Checked in Jul 2023
Solo travelers
1 Reviews
4.0/5
Very Good
Posted on Aug 29, 2023
The hotel is very nice located and the staff is very helpful
A special thanks to Sylvia who was very kind and helpful during my stay.
I would recommand it for sure.