To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.5
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All reviews(877)
Positive reviews(853)
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Nice sea view(7)
Negative reviews(24)
Tang King Hei
Italian Minimalist Double Bed Room With 4K 50-inch Projection TV
Checked in Aug 2024
Couples
23 Reviews
5.0/5
Outstanding
Posted on Oct 2, 2024
Everything is perfect here. Others also should come to here for sure. Enjoy yr weekend here.
Response from Property: Dear guests, thank you for your good comments. Your satisfaction is our greatest motivation! The apartment is located in the prosperous area of Futian, 3 minutes' walk from Xiasha subway station; close to Binhe Avenue, Zhongzhouwan C Future City shopping mall downstairs has been grandly opened, 2 minutes' walk from KK ONE shopping mall, about 10 minutes' drive from Futian High-speed Railway Station, and about 8 minutes' drive from Shenzhen Futian Convention and Exhibition Center. It has convenient transportation, shopping and dining; our apartment front desk is at your service 24 hours a day. If there are vacant rooms, we will upgrade the rooms for guests to experience better. We look forward to your next visit! The apartment is carefully designed by the team of Shenzhen Bangtuomino Hotel Management Co., Ltd. The apartment is equipped with high-end furniture and appliances, and the decoration style is mainly modern and fashionable. The furniture brand is Chivas Style, TV-50-inch Xiaomi, refrigerator, washing machine, balcony, etc. There are various room types, spacious space, floor-to-ceiling windows, and high-rise buildings can see the sea view of the port, so that you can always enjoy the feeling of vacation when you are away!
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MissCGoesPlaces
Italian Minimalist Double Bed Room With 4K 50-inch Projection TV
Checked in Aug 2024
Solo travelers
43 Reviews
4.0/5
Very Good
Posted on Oct 13, 2024
Great place for one or two nights. Clean and cozy and just right for short stays.
Response from Property: Dear guests, thank you for your good comments. Your satisfaction is our greatest motivation! The apartment is located in the prosperous area of Futian, 3 minutes' walk from Xiasha subway station; close to Binhe Avenue, Zhongzhouwan C Future City shopping mall downstairs has been grandly opened, 2 minutes' walk from KK ONE shopping mall, about 10 minutes' drive from Futian High-speed Railway Station, and about 8 minutes' drive from Shenzhen Futian Convention and Exhibition Center. It has convenient transportation, shopping and dining; our apartment front desk is at your service 24 hours a day. If there are vacant rooms, we will upgrade the rooms for guests to experience better. We look forward to your next visit! The apartment is carefully designed by the team of Shenzhen Bangtuomino Hotel Management Co., Ltd. The apartment is equipped with high-end furniture and appliances, and the decoration style is mainly modern and fashionable. The furniture brand is Chivas style, TV-50-inch Xiaomi, refrigerator, washing machine, balcony, etc. There are various room types, spacious space, floor-to-ceiling windows, and high-rise buildings can see the sea view of the port, so that you can always enjoy the feeling of vacation when you are away!
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Guest User
Italian Minimalist Twin Room With 4K 55-inch Projection TV
Checked in Jun 2024
Family
2 Reviews
3.5/5
Posted on Aug 14, 2024
Great location, good for value. But I actually don't need a kitchen, rather, it is important to have a make-up table haha
Response from Property: Dear guests, thank you for your good comments. Your satisfaction is our greatest motivation! All our twin rooms are equipped with kitchens. Only this large apartment can put down two beds, and it is also equipped with our tables, chairs and bedside tables. Otherwise, the small apartment is too crowded and there is no way to put down these items. The apartment is located in the prosperous area of Futian, 3 minutes walk from Xiasha Metro Station; close to Binhe Avenue, Zhongzhouwan C Future City shopping mall downstairs has been grandly opened, 2 minutes walk from KK ONE Shopping Center, about 10 minutes drive from Futian High-speed Railway Station, about 8 minutes drive from Shenzhen Futian Convention and Exhibition Center, convenient transportation, shopping and dining; our apartment front desk is at your service 24 hours a day. If there are vacant rooms, we will upgrade the rooms for guests to experience better. Looking forward to your next visit! The apartment is carefully designed by the team of Shenzhen Bangtuomino Hotel Management Co., Ltd. The apartment is equipped with high-end furniture and appliances, and the decoration style is mainly modern and fashionable. The furniture brand is Chivas Style, TV-50-inch Xiaomi, refrigerator, washing machine, balcony, etc. There are various room types, spacious space, floor-to-ceiling windows, and high floors with views of the harbor and the sea, allowing you to always enjoy the feeling of vacation when you are away from home!
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Guest User
Italian Minimalist Double Bed Room With 4K 50-inch Projection TV
Checked in Apr 2024
Business travelers
1 Reviews
3.7/5
Posted on Apr 25, 2024
check in tower B level 8 but room at tower C
i think this convert from office building to short lease apartment (i not sure)
Room is clean and spacious for this price and located next to KKone
Response from Property: Dear guests, thank you for your good comments. Your satisfaction is our greatest motivation! Our rooms are distributed in three buildings, ABC. All three buildings belong to apartments. We are a serviced apartment and use the room as the front desk. The apartment is located in the prosperous area of Futian, 3 minutes walk from Xiasha subway station; close to Binhe Avenue, Zhongzhouwan C Future City shopping mall downstairs has been grandly opened, 2 minutes walk from KK ONE shopping mall, about 10 minutes drive from Futian high-speed rail station, about 8 minutes drive from Shenzhen Futian Convention and Exhibition Center, convenient transportation, shopping and dining; our apartment front desk is at your service 24 hours a day. If there are vacant rooms, we will upgrade the rooms for guests to experience better. Looking forward to your next visit! The apartment is carefully designed by the team of Shenzhen Bangtuomino Hotel Management Co., Ltd. The apartment is equipped with high-end furniture and appliances, and the decoration style is mainly modern and fashionable. Furniture brands-Chivas style, Shiseido toiletries, TV-50-inch Xiaomi, refrigerator, washing machine, balcony, etc. There are various room types, spacious space, floor-to-ceiling windows, and high-rise buildings can see the sea view of the port, so that you can always enjoy the feeling of vacation when you are away!
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Guest User
Italian Minimalist Twin Room With 4K 55-inch Projection TV
Checked in Jun 2024
Family
2 Reviews
4.0/5
Very Good
Posted on Jun 8, 2024
Helpful staff, except that the corridor is messy. But the interior is okay.
Response from Property: Dear guests, thank you for your good comments. Your satisfaction is our greatest motivation! The apartment is located in the prosperous area of Futian, 3 minutes' walk from Xiasha subway station; close to Binhe Avenue, Zhongzhouwan C Future City shopping mall downstairs has been grandly opened, 2 minutes' walk from KK ONE shopping center, about 10 minutes' drive from Futian High-speed Railway Station, and about 8 minutes' drive from Shenzhen Futian Convention and Exhibition Center. It has convenient transportation, shopping and dining; our apartment front desk is at your service 24 hours a day. If there are vacant rooms, we will upgrade the rooms for guests to experience better. We look forward to your next visit! The apartment is carefully designed by the team of Shenzhen Bangtuomino Hotel Management Co., Ltd. The apartment is equipped with high-end furniture and appliances, and the decoration style is mainly modern and fashionable. The furniture brand is Chivas Style, TV-50-inch Xiaomi, refrigerator, washing machine, balcony, etc. There are various room types, spacious space, floor-to-ceiling windows, and high-rise buildings can see the sea view of the port, so that you can always enjoy the feeling of vacation when you are away!
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MING WAI JACK
Suite - 2-Bedroom (Tv)
Checked in Nov 2023
Travel with friends
27 Reviews
3.0/5
Posted on Nov 12, 2023
So far ok So far ok So far ok So far ok So far ok So far ok So far ok So far ok
Response from Property: Dear guest, thank you for your review, your satisfaction is our greatest motivation! We are very sorry that we could not get your five-star praise, but we will try our best to get your recognition. We hope that we will give you a better experience next time you visit our store. The apartment is located in the prosperous area of Futian, a 3-minute walk from Xiasha Subway Station; close to Binhe Avenue, Zhongzhouwan C Future City shopping mall downstairs has been grandly opened, a 2-minute walk from KK ONE shopping mall, and about a 10-minute drive from Futian High-speed Railway Station. It is about an 8-minute drive from Shenzhen Futian Convention and Exhibition Center. It has convenient transportation, shopping and dining. The front desk of our apartment is at your service 24 hours a day. If there are spare rooms, we will upgrade the guests to rooms with better experience. We look forward to your next visit. Visit! The apartment is carefully designed by the team of Shenzhen Bangtuo Meno Hotel Management Co., Ltd. The apartment is equipped with high-end furniture and appliances. The decoration style is mainly modern and fashionable. Furniture brands-Chivas Style, Shiseido toiletries, TV-50 inches Xiaomi, refrigerator, washing machine, balcony, etc. There are various room types, spacious space, floor-to-ceiling windows, and high-rise harbor views, allowing you to always enjoy the feeling of vacation when you are away from home!
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Sam Wong
Italian Minimalist Double Bed Room With 4K 50-inch Projection TV
Checked in Mar 2024
Couples
38 Reviews
5.0/5
Outstanding
Posted on Apr 21, 2024
Very nice very good hotel
Response from Property: 尊敬的賓客您好,感謝您的好評,您的滿意是我們最大的動力!公寓位置處於福田繁華地區,距離下沙地鐵站步行3分鐘;緊鄰濱河大道,公寓樓下中洲灣C Future City商場已經盛大開業,距KK ONE購物中心步行2分鐘,距福田高鐵站駕車約10分鐘,距離深圳福田會展中心車程約8分鐘,交通便捷,購物飲食方便;我們公寓前台24小時為您服務,在有空餘房間的情況下,我們都會給入住的客人升級體驗更好的房間,期待您下次光臨!公寓由深圳邦拓美諾酒店管理有限公司團隊精心設計,公寓配備高檔傢俬家電,裝修風格以現代時尚為主,傢俬品牌-芝華仕格調、資生堂洗護用品、電視-50寸小米,冰箱、洗衣機、陽台等。房型多種多樣,寬敞的空間,落地窗,高層可以看到港口海景,讓出門在外的您,時刻享受度假的感覺!
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Guest User
Italian Minimalist Double Bed Room With 4K 50-inch Projection TV
Checked in Nov 2022
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Dec 4, 2022
That was one of my best stays, I’m not sure they have a proper reception desk, but the stuff was really helpful during my check in (met me at the front door and helped to deal with baoan and Covid requirements). The environment and the room itself are cozy and clean.
Response from Property: Dear guests, thank you for your favorable comments. Your satisfaction is our greatest motivation! Our reception desk is in Block B. It's my honor to meet you. I wish you a pleasant journey!
Junxi Shao
Italian Minimalist Double Bed Room With 4K 50-inch Projection TV
Checked in Jun 2023
Solo travelers
32 Reviews
5.0/5
Outstanding
Posted on Jun 4, 2023
Great value!
Response from Property: 尊敬的賓客您好,感謝您的好評,您的滿意是我們最大的動力!公寓位置處於福田繁華地區,距離下沙地鐵站步行3分鐘;緊鄰濱河大道,公寓樓下中洲灣C Future City商場已經盛大開業,距KK ONE購物中心步行2分鐘,距福田高鐵站駕車約10分鐘,距離深圳福田會展中心車程約8分鐘,交通便捷,購物飲食方便;我們公寓前台24小時為您服務,在有空餘房間的情況下,我們都會給入住的客人升級體驗更好的房間,期待您下次光臨!(公寓由深圳邦拓美諾酒店管理有限公司團隊精心設計,公寓配備高檔傢俬家電,裝修風格以現代時尚為主,傢俬品牌-芝華仕格調、資生堂洗護用品、電視-50寸小米,冰箱、洗衣機、陽台等。房型多種多樣,寬敞的空間,落地窗,高層可以看到港口海景,讓出門在外的您,時刻享受度假的感覺!
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AmandaArB
Italian Minimalist Double Bed Room With 4K 50-inch Projection TV
Checked in Mar 2025
Couples
3 Reviews
5.0/5
Outstanding
Posted on Mar 15, 2025
Have booked this hotel several times, the little butler is enthusiastic, attitude and service are very good. The hotel is located near KK one, near the subway station, near Zhongzhou Bay, convenient to watch anime and manga characters. Shared bicycles can be rented near the hotel. There is a large open space near the hotel for cycling
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,感謝您的好評,您的滿意是我們最大的動力!公寓位置處於福田繁華地區,距離下沙地鐵站步行3分鐘;緊鄰濱河大道,公寓樓下中洲灣C Future City商場已經盛大開業,距KK ONE購物中心步行2分鐘,距福田高鐵站駕車約10分鐘,距離深圳福田會展中心車程約8分鐘,交通便捷,購物飲食方便;我們公寓前台24小時為您服務,在有空餘房間的情況下,我們都會給入住的客人升級體驗更好的房間,期待您下次光臨!公寓由深圳邦拓美諾酒店管理有限公司團隊精心設計,公寓配備高檔傢俬家電,裝修風格以現代時尚為主,傢俬品牌-芝華仕格調、電視-50寸小米,冰箱、洗衣機、陽台等。房型多種多樣,寬敞的空間,落地窗,高層可以看到港口海景,讓出門在外的您,時刻享受度假的感覺!
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Guest User
Italian Minimalist Double Bed Room With 4K 50-inch Projection TV
Checked in Feb 2025
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Feb 17, 2025
The room is good, the environment is nice, I stayed with my friends, and they helped arrange for us to stay on the same floor, thank you very much!
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,感謝您的好評,您的滿意是我們最大的動力!公寓位置處於福田繁華地區,距離下沙地鐵站步行3分鐘;緊鄰濱河大道,公寓樓下中洲灣C Future City商場已經盛大開業,距KK ONE購物中心步行2分鐘,距福田高鐵站駕車約10分鐘,距離深圳福田會展中心車程約8分鐘,交通便捷,購物飲食方便;我們公寓前台24小時為您服務,在有空餘房間的情況下,我們都會給入住的客人升級體驗更好的房間,期待您下次光臨!公寓由深圳邦拓美諾酒店管理有限公司團隊精心設計,公寓配備高檔傢俬家電,裝修風格以現代時尚為主,傢俬品牌-芝華仕格調、電視-50寸小米,冰箱、洗衣機、陽台等。房型多種多樣,寬敞的空間,落地窗,高層可以看到港口海景,讓出門在外的您,時刻享受度假的感覺!
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Guest User
Suite - 2-Bedroom (Tv)
Checked in Dec 2024
Family
13 Reviews
3.2/5
Posted on Dec 27, 2024
The hotel is in a good location and the room is big.
But the floor was super dirty.
The most outrageous thing is that there is no water and no arrangements.
You must check out on time!
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。入住有説明是下午2點前退房,從未催促您退房。並且因為有樓層水管爆了需要緊急維修也有和您説明很快弄好,並且免費延遲下午再次晚點退房,您這邊自認中午12點準時退房的也是12點退房走的,我們期間也沒有催促您中午12點必須離開,再次感謝您的入住,我們會將意見告知相關部門以提高服務質量,祝您生活非常愉快!
Wengnatutiemuer
Italian Minimalist Double Bed Room With 4K 50-inch Projection TV
Checked in Dec 2024
Business travelers
79 Reviews
5.0/5
Outstanding
Posted on Dec 8, 2024
It is a blessing to find such an excellent hotel during a busy journey.
From the moment I stepped into the hotel lobby, I was attracted by its warm and elegant atmosphere. The front desk staff was warm and thoughtful, and the check-in procedure was quick and efficient, which made me feel the warmth of home quickly after a tiring journey.
The room is spacious and bright, beautifully decorated, and every detail shows quality and care. The bed is soft and comfortable, which made me sleep well all night. The facilities in the room are complete, well maintained, and very convenient to use.
In addition, the location of the hotel is also very advantageous, with convenient transportation around, which is very convenient for shopping and travel.
In terms of service, it is impeccable. The staff always keeps a smile and is ready to help guests at any time, making people feel truly at home.
In short, both the hardware facilities and software services are first-class. Highly recommended to every traveler, I believe you will have a good time here.
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Original TextTranslated by Google
Response from Property: Dear guests, thank you for your good comments. Your satisfaction is our greatest motivation! The apartment is located in the prosperous area of Futian, 3 minutes' walk from Xiasha subway station; close to Binhe Avenue, Zhongzhouwan C Future City shopping mall downstairs has been grandly opened, 2 minutes' walk from KK ONE shopping mall, about 10 minutes' drive from Futian High-speed Railway Station, and about 8 minutes' drive from Shenzhen Futian Convention and Exhibition Center. It has convenient transportation, shopping and dining; our apartment front desk is at your service 24 hours a day. If there are vacant rooms, we will upgrade the rooms for guests to experience better. We look forward to your next visit! The apartment is carefully designed by the team of Shenzhen Bangtuomino Hotel Management Co., Ltd. The apartment is equipped with high-end furniture and appliances, and the decoration style is mainly modern and fashionable. The furniture brand is Chivas style, TV-50-inch Xiaomi, refrigerator, washing machine, balcony, etc. There are various room types, spacious space, floor-to-ceiling windows, and high-rise buildings can see the sea view of the port, so that you can always enjoy the feeling of vacation when you are away!
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Guest User
Italian Minimalist Double Bed Room With 4K 50-inch Projection TV
Checked in Nov 2024
Other
61 Reviews
2.7/5
Posted on Nov 14, 2024
[After the order is completed, it should be my last time to stay in this hotel] There are constant problems, such as no hot water in some rooms, and the toilets in some rooms are broken and I fell down.
I did not ask to be taken to the hospital, and the hotel just fixed the toilet for me, but the hotel asked me to change rooms the next morning. I checked in at 2 pm, and there was no situation where no one checked out.
This means that the hotel deliberately assigned the worst room to me.
Maybe I am tired of them being so rude to me again and again.
 For example, when I checked in for the first time, my takeaway was stolen by the cleaners, and they could not check the surveillance. When my family checked in, the bath water became cold, and this time they deliberately gave me the worst equipment.
No one took me to the hospital, and the compensation was 15% off and I refunded more than 50 yuan.
 The most ridiculous thing is that the hotel said last night that there was no way to fix the toilet for me, and they could only change my room, but maybe because I was tough, they still asked someone to fix it, which was particularly ridiculous, but the screws were just loose.
I hope that everyone who can see this can feel my powerlessness and think carefully about whether to order this.
I hope that everyone who sees this comment can enjoy the best service and stay away from unfortunate things.
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Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of our apartment. We are deeply sorry for your experience during your stay in the hotel. Our rooms are equipped with gas water heaters, and only one room is equipped with an electric water heater, which can also use hot water normally. The hot water bath can last for 30-40 minutes (You requested to book two rooms with floor requirements, but we did not have any at that time. We asked for your opinion and made changes. It is 2 double bed rooms connected together according to your requested floor arrangement, but one room has electric water heater). You said there was a problem with the room, but the repairman couldn't repair it because it was too late. We were also worried that the repair noise would disturb you and other guests' rest. In addition, the express delivery of the accessories we purchased had not yet arrived (it was not intentional not to repair it), so we were worried about affecting you. We wanted to help you change to a new room, which would be more convenient for you. We didn't understand what you meant. Finally, we listened to your opinions and bought expedited parts online again. They were delivered on the same day and repaired on the same day. You have always requested a floor and an extra set of bedding when you check in (we asked the auntie to put out the spare bedding you need in advance on the day of check-in), and we told you the room number of the floor you requested. We immediately arranged to check the surveillance for the stolen takeaways. We have checked it and explained to you that our aunt has worked in the company for many years and has always packed a lot of valuables. Unopened or leftover drinks/supplies are You took the photo and reported it to us. We understand that you want to check the surveillance footage of the auntie taking the takeaway. The surveillance footage shows that the auntie was walking out the door with a black garbage bag and no takeaway bag was visible. The surveillance room does not allow taking photos or recording videos. You can only watch it on the spot. ( And when the aunt was cleaning the room, she asked you whether you wanted or didn't want any items. On the day you commented, we also received a call from the property management saying that you went to the wrong building for manicure that day. The property management staff needed to check the registration information. Because some other people registered their information quickly and went upstairs quickly, We understand your dissatisfaction and your complaint to the property management customer service. We are very sorry that you have been in a bad mood during this period. As a service industry, we have done our part in the service-oriented work. We are very sad to hear that the front desk staff deliberately messed with you. As new and old employees in the service industry, we have never With this kind of thoughts and behaviors, we always accept the idea that customers are God and we must put service first. There will be no intentional messing with you. This is completely asking for trouble and we have to solve it ourselves. Thank you again for your review of the apartment! Thank you for staying in our apartment! It is a great honor to meet you. Thank you for letting us know that some aspects of our front desk staff's service have not satisfied you. Thank you for your valuable suggestions. We will inform the relevant departments to strengthen training to improve service quality. , I wish you a pleasant journey!
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Guest User
Suite - 2-Bedroom (Tv)
Checked in Dec 2024
Travel with friends
3 Reviews
3.0/5
Posted on Dec 27, 2024
The room is comfortable but the cleanliness could be improved
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable opinions are very important to us, and we will inform the relevant departments of your opinions to improve the quality of service. If you come here next time, I hope you can book this hotel again and look forward to visiting again!