Jinjiang Inn Select (Shenzhen Huanggang Port Imperial Plaza) Reviews
Jinjiang Inn Select (Shenzhen Huanggang Port Imperial Plaza)
First floor, podium building 4009, Huangcheng square, Futian South Road, Futian District, Shenzhen, Guangdong, 518008, ChinaView Hotel Details
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Jinjiang Inn Select (Shenzhen Huanggang Port Imperial Plaza) Guest Reviews
4.4/5
922 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.5
Cleanliness4.5
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All reviews(922)
Positive reviews(878)
Reviews with photos/video(156)
Convenient location(115)
Classy environment(66)
Great value for money(66)
Easy to get around(62)
Friendly front desk staff(59)
Delicious breakfast(27)
Close to metro(27)
Average lighting(6)
Negative reviews(44)
Zack Mirza
Standard Room (2 Beds)
Checked in Aug 2024
Travel with friends
1 Reviews
3.2/5
Posted on Sep 28, 2024
We stayed in this hotel for 1 night, has a massage place right next to it, market and other late night bars and restaurants are nearby, there is also a decent hotpot place nearby too. Not far from the subway station about 600m away inside residential area.
Response from Property: Dear guest, thank you for staying at Jinjiang Xinghuanggang Port Branch. I'm glad to see your positive feedback on the hotel's location, hygiene conditions, and service quality. The hotel is adjacent to Hong Kong and Futian shopping centers, with a wide range of dining, entertainment, and cinemas. The restaurant located on the fourth floor of the hotel provides high-quality catering services for guests. Welcome to experience it next time.
Guest User
Superior Room (2 Beds)
Checked in Jul 2024
Travel with friends
9 Reviews
3.0/5
Posted on Jul 14, 2024
Cheap 10 mins walk from Hauangang checkpoint. Convenient. If you want to discover more about Futian Distict, you need to take shenzhen metro.
Response from Property: Thank you for taking the time to share your feedback with us. We are glad to hear that you found our hotel convenient and in a great location for exploring Futian District. We appreciate your comments about the proximity to the Huanggang checkpoint and the ease of access to the Shenzhen metro.
Guest User
Superior Double Room
Checked in Jul 2024
Travel with friends
6 Reviews
0.5/5
Posted on Jul 8, 2024
DONT BOOK ON THIS HOTEL ….. THIS PLACE PRETTY SUCKS AND STAFFS SUPER RUDE I WENT CONCERT IN HK NIGHT AND REALLY TIRED BUT THIS MORNING URGE ME TO LEAVE SO MUCH DISAPPOINTED PLEASE REMOVED THIS HOTEL IN YOUR LIST
Response from Property: Please accept our sincerest apologies from Huanggang Port Store. We deeply apologize for the situation you encountered during your stay in the store. The hotel attaches great importance to the issue you mentioned. Our check-out time is 14:00 in the afternoon, and guests will not be urged to check out before this check-out time, unless they check out themselves. We have retrieved the monitoring at the time and conducted a strict review of the personnel on duty regarding the issue you mentioned. I hope you can patiently communicate with the receptionist next time to achieve your desired goals. We sincerely invite you to visit again!
Hong Keat
Superior Double Room
Checked in Apr 2024
Couples
7 Reviews
5.0/5
Outstanding
Posted on May 10, 2024
Place is convenient for food and amenities . A lot of places to eat and nearby to the train station. Staff is friendly
Guest User
Standard Room (2 Beds)
Checked in Mar 2024
Family
1 Reviews
4.0/5
Very Good
Posted on Apr 2, 2024
Hotel was decent at decent place.Executives are very good and helpful all the time.Room i skept neat and clean and finally big thumbsup to this hotel.
Response from Property: Dear guest: Hello! Your every choice is our greatest honor, and your unwavering support for us brings us great joy. Looking forward to reuniting with you again!
EvaKyuu
Superior Double Room
Checked in Nov 2023
Couples
5 Reviews
4.0/5
Very Good
Posted on Jan 28, 2024
The hotel is old but clean. Very convenient location right by the border with HK. Staff service decent.
Response from Property: Dear guest, thank you for staying at the Star Huanggang Port Hotel in Jinjiang. I am glad to see your positive feedback on the hotel's geographical location, hygiene conditions, and service quality. The hotel is adjacent to Hong Kong and Futian Shopping Center, with a complete range of dining, entertainment, and cinemas. The restaurant, located on the fourth floor of the hotel, provides high-quality dining services for guests. You are welcome to experience it next time.
Sonia1
Superior Double Room
Checked in Sep 2023
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Sep 12, 2023
I was impressed by the great hospitality of the staff. They patiently cared about my undelivered package inquiries and correspondence. This was very reassuring to me as I was unfamiliar with China.
The hotel is close to the Huanggang port, but might be difficult to find because of the large scale construction work going on at the moment. Also, it is located in a residential area, so I was confused at first.
However, The service is thorough in every corner, with not only the receptionist but also housekeepers greeting us. Of course, the room is clean and comfortable.
Highly recommended.
Response from Property: Hello distinguished guest, thank you for staying at the Star Huanggang Hotel in Jinjiang and being satisfied with our service. We are also very grateful for your support and love for us. We will work even harder and wholeheartedly provide you with better quality service. We look forward to your next visit! Thank you! If you are very satisfied with our service, the rating should be 5 points. Thank you for your attention!
Guest User
Superior Double Room
Checked in Aug 2023
Other
1 Reviews
2.7/5
Posted on Aug 21, 2023
The staff of the hotel were friendly and helpful except for one person. The woman that worked between 16:00 and 00:00. She had a very passive attitude and arrogant, when asked for basic needs such as a beer opener and scale she just told me they do not have it and that she could not help me. I also had a package that would arrive. I asked for the package and she told me she did not know and that I have to look for it in a very hot and messy room with a lot of packages and suitcases. I could take anything from that room and she would not care. It gives off a very unsafe feeling. Later in the evening when another employee worked, he was very helpful and immediately found the package for me. Even after check-out when I needed to use a restroom, she told me there are no restrooms and that I have to use the public restroom outside.
The rooms were quite spacious but were not very clean. The floor and the other surfaces were quite dusty. The location was pretty convenient, it is quite close to the metrostation and border checkpoint. Overall, this hotel is only a good option if you need the location close to the border.
Response from Property: Dear guests, thank you for your comments! We are sorry for your experience during your stay at the hotel. Your valuable opinion is very important to us and we will inform the relevant departments to improve the quality of service. If you're here next time, I hope you'll be able to book this hotel again and give us a chance to apologize. Looking forward to coming again!
王伊丽
Superior Double Room
Checked in Aug 2023
Solo travelers
17 Reviews
3.0/5
Posted on Aug 12, 2023
The room was small and stinky. Not clean. I just stayed there for a couple of hours. I don't recommend this hotel.
Response from Property: Thank you for your meticulous comments and sharing, I am sorry that this stay did not fully meet your expectations. Every piece of valuable advice you have mentioned will be shared with the hotel management to find out what is wrong, keep it good and improve it. We always seek to create a perfect experience for our guests. We believe that you will have a brand-new experience when you check in next time. We sincerely invite you to come again.
Guest User
Superior Double Room
Checked in Nov 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Nov 2, 2024
good very
DeSadier Arey
Superior Double Room
Checked in Jun 2023
Solo travelers
57 Reviews
4.0/5
Very Good
Posted on Jun 16, 2023
Great hotel for a short stay. Many good restaurants nearby
Guest User
Superior Double Room
Checked in May 2024
Travel with friends
31 Reviews
5.0/5
Outstanding
Posted on May 30, 2024
good good
aideen wall
Superior Double Room
Checked in Jul 2023
Couples
27 Reviews
5.0/5
Outstanding
Posted on Oct 15, 2023
Great!
Guest User
Superior Double Room
Checked in Oct 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Oct 27, 2024
The hotel has a beautiful environment, clean environment, good service attitude, not far from the subway station and Futian city center, and convenient to take the train. I am satisfied!
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Anonymous User
Superior Double Room
Checked in Oct 2024
Solo travelers
2 Reviews
4.0/5
Very Good
Posted on Oct 24, 2024
I went to Shenzhen Futian alone and planned to stay in a hotel closer to the border. I found this hotel. The price is not bad. The room has all the equipment. It is neat. The air conditioner is relatively fine. The hotel staff are all good. I use Mandarin, but I can’t seem to hear clearly in Cantonese. Regarding transportation, I mostly take taxis. Taking a taxi here will be more troublesome because it is close to the border and it is easy to get stuck in traffic and have to go around. Overall, I feel good.