Home Inn·neo (Shenzhen Luohu Port Guomao Subway Station) Reviews
Home Inn·neo (Shenzhen Luohu Port Guomao Subway Station)
No. 2011 South Renmin Road, Luohu District, Shenzhen, Guangdong, 518005, ChinaView Hotel Details
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Home Inn·neo (Shenzhen Luohu Port Guomao Subway Station) Guest Reviews
4.6/5
Very Good
880 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(880)
Positive reviews(853)
Reviews with photos/video(68)
Friendly front desk staff(119)
Easy to get around(103)
Close to metro(46)
Delicious breakfast(23)
Amazing natural light(19)
TV was average(12)
Excellent afternoon tea(12)
Luggage delivery service(5)
Negative reviews(27)
Guest User
Zero Pressure Twin Room (Pressure-Relief Mattress + Memory Pillow)
Checked in Jul 2023
Family
1 Reviews
3.7/5
Posted on Jul 16, 2023
this hotel actually is located on a few floors within a building. location is great with close the MTR. There is no fridge in the room and TV is not working with any channels. I suspect you can cast your device to the TV. Room is basic. Surprised me on how this hotel can get such a high rating though.
Guest User
Double Room A
Checked in Jun 2023
Travel with friends
9 Reviews
5.0/5
Outstanding
Posted on Jun 25, 2023
very good
Amy
Superior Double Room
Checked in May 2024
Couples
4 Reviews
5.0/5
Outstanding
Posted on May 12, 2024
The location is very convenient, very close to the subway station, and there are many snacks and supper options nearby. It is very quick to get to Jinguanghua Plaza and Luohu. The room is very clean, the toilet has no peculiar smell, and the air-conditioning is cool enough. I will stay here again next time I go to Shenzhen. This hotel 😊👍 Remember to take a picture of the room because it’s too late at night 😂 BTW the breakfast environment on the 5th floor is comfortable
Original TextTranslated by Google
Response from Property: A simple greeting is the best beginning between you and me! Meeting is the most precious fate, missing is the most beautiful mood, and greetings are the most beautiful words. Thank you for your praise of the hotel. The hotel is close to Shenzhen Wenheyou Internet celebrity spot, and it is a 15-minute walk to the bustling Dongmen Pedestrian Street. We look forward to your stay again.
Guest User
Guestroom (2 beds)
Checked in Apr 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Apr 28, 2024
This is my first time staying in this hotel. The environment is good, comfortable and convenient.
Original TextTranslated by Google
Response from Property: A simple greeting is the best beginning between you and me! Meeting is the most precious fate, missing is the most beautiful mood, and greetings are the most beautiful words. Thank you for your praise of the hotel. The hotel is close to Shenzhen Wenheyou Internet celebrity spot, and it is a 15-minute walk to the bustling Dongmen Pedestrian Street. We look forward to your stay again.
lilippc
Double Room
Checked in Apr 2024
Solo travelers
10 Reviews
4.5/5
Great
Posted on Apr 27, 2024
This is my first stay. The hotel is about 5-6 minutes away from Guomao Station. But the entrance is in the middle of the street. The room must be small, but very clean. The breakfast is also rich. The entrance to the hotel room is separate from the front desk. The hotel elevator It is located in an isolated room at the front desk, which is shared with other restaurants and merchants. It rained heavily the next morning, so it was not very convenient to call a taxi because you have to go out to the street to get in the car. In addition, there are less than three spots in the hotel. Take the subway from Renmin South Station, but if you want to go to Luohu, you have to depart from Guomao Station
Original TextTranslated by Google
Response from Property: Dear guest, I am very ashamed to see your comments. We apologize for not bringing you a good stay experience. Since the hotel rooms and the building are integrated properties, it is unavoidable, but we need room card authentication to enter the floor rooms, which also greatly ensures the safety of the guests. Thank you for your valuable suggestions and look forward to your next stay!
Guest User
Double Room
Checked in Apr 2024
Other
6 Reviews
5.0/5
Outstanding
Posted on Apr 22, 2024
The room was nice, with a window, and it was quite quiet. The bathroom was quite large, and you could choose breakfast, which was quite rich and varied. I came here for an exam, and decided to book this hotel because of the breakfast, which saved me a lot of trouble. There was a small desk, and I liked it very much.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your praise of the hotel. The hotel is very close to Luohu Port, Shenzhen Railway Station, Bus Terminal, Dongmen Pedestrian Street and Shenzhen Wenheyou Internet celebrity check-in point. It takes only 15 minutes to walk to the hotel. I look forward to your next stay and wish you a happy life!
Tianxiaokekk
Business Double Room
Checked in Apr 2024
Couples
3 Reviews
5.0/5
Outstanding
Posted on Apr 7, 2024
The hotel environment is very good, the location is easy to find, it is very close to the train station, and it is very convenient to travel. The staff is very enthusiastic, and there is also a free luggage storage service, which is very good. I will go here again next time I go to Shenzhen (^-^)👍
Original TextTranslated by Google
Response from Property: A simple greeting is the most beautiful beginning between you and me! Meeting is the most precious fate, missing is the most beautiful mood, and greetings are the most beautiful words. Thank you for your praise of the hotel. The hotel is close to Shenzhen Wenheyou Internet celebrity spot, and it is a 15-minute walk to the bustling Dongmen Pedestrian Street. We look forward to your stay again.
Haitangangjiejin
Business Double Room
Checked in Mar 2024
Solo travelers
48 Reviews
3.5/5
Posted on Mar 23, 2024
The hotel room is very small, and there is a musty smell when you enter. It is more comfortable to open the window. There is a road outside the window, which is very noisy. However, I still want to praise the front desk lady for her good service attitude! !
Original TextTranslated by Google
Response from Property: Dear guest, hello! Seeing the problems you reported after checking in, Xiaoru will reflect deeply, and Xiaoru will also work hard to correct and reflect at all times. Regarding the service and room hygiene issues you mentioned, the hotel has organized training, self-inspection, rectification and improvement. I hope you can give us another chance, an opportunity to invite you to witness our transformation. We will cherish it and look forward to your return home. Love you, Xiaoru!
Guest User
Guestroom (2 beds)
Checked in Mar 2024
Business travelers
28 Reviews
2.7/5
Posted on Mar 20, 2024
First time staying here, the location is convenient, the room is average, the sound insulation is very poor, the sound in the corridor is completely audible, the TV 📺 screen is broken, and sometimes it is completely impossible to receive
Original TextTranslated by Google
Response from Property: Dear guest, hello! Seeing the problems you reported after checking in, Xiaoru will reflect deeply, and Xiaoru will also work hard to correct and reflect at all times. Regarding the hardware equipment problems you mentioned in the guest rooms, the hotel has organized engineers to repair and self-check and self-reflect, and make rectifications and improvements. Since the hotel is located near Luohu Primary School, this is also inevitable for the hotel. There are earplugs on the bedside table in the room. If you don’t have them when you enter the room, you can also call the front desk and we will let the waiter send them to you. I hope you can give us another chance, an opportunity to invite you to witness our transformation. We will cherish it and look forward to your return home again. Love you, Xiaoru!
lai man yee
Double Room A
Checked in Feb 2024
Couples
3 Reviews
4.5/5
Great
Posted on Feb 24, 2024
The hotel is near Renmin South Road Station or Guomao Station. In the alley opposite Carina Mall. There are really many places to eat nearby - Jinguanghua Shopping Mall. The room has been upgraded with windows and sufficient water power. The hygiene is also good. I will stay here again next time.
Original TextTranslated by Google
Response from Property: A simple greeting is the most beautiful beginning between you and me! Meeting is the most precious fate, missing is the most beautiful mood, and greetings are the most beautiful words. Thank you for your praise of the hotel. The hotel is close to Shenzhen Wenheyou Internet celebrity spot, and it is a 15-minute walk to the bustling Dongmen Pedestrian Street. We look forward to your stay again.
Yisuoyanyuqing
Business Double Room
Checked in Feb 2024
Family
2 Reviews
3.2/5
Posted on May 10, 2024
I found this hotel for the convenience of going to Hong Kong. The location is relatively easy to find. I stayed in the room facing the floor door. There were people coming and going all night, and the sound insulation was poor, so I basically didn't sleep.
Original TextTranslated by Google
Response from Property: Dear guest, I am very ashamed to see your comments. We apologize for not bringing you a good stay. Since the hotel is located near Luohu Primary School, this is inevitable. There are earplugs on the bedside table in the room. If there are none when you enter the room, you can also call the front desk and we will let the waiter deliver them to you. Thank you for your valuable suggestions and look forward to your next stay!
Guest User
Double Room
Checked in Feb 2024
Family
5 Reviews
5.0/5
Outstanding
Posted on Feb 13, 2024
The hotel is very close to Luohu Port. I booked it for one night when I came back from Hong Kong. The hotel is generally clean and the front desk service is also very good. It is very close to Line 9 subway station. I was too tired to take pictures, but I was quite satisfied.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your praise for the hotel. The hotel is very close to Luohu Port, Shenzhen Railway Station, Bus Terminal, Dongmen Pedestrian Street and Shenzhen Wenheyou Internet celebrity check-in point. It takes only 15 minutes to walk to the hotel. I look forward to your next stay and wish you a happy life!
Guest User
Double Room A
Checked in Feb 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Feb 8, 2024
The environment is very good
Hygiene: very good
Service: very good service
I will stay here again when I come to Shenzhen
Original TextTranslated by Google
Response from Property: A simple greeting is the best beginning between you and me! Meeting is the most precious fate, missing is the most beautiful mood, and greetings are the most beautiful words. Thank you for your praise of the hotel. The hotel is close to Shenzhen Wenheyou Internet celebrity spot, and it is a 15-minute walk to the bustling Dongmen Pedestrian Street. We look forward to your stay again.
Response from Property: A simple greeting is the most beautiful beginning between you and me! Meeting is the most precious fate, missing is the most beautiful mood, and greetings are the most beautiful words. Thank you for your praise of the hotel. The hotel is close to Shenzhen Wenheyou Internet celebrity spot, and it is a 15-minute walk to the bustling Dongmen Pedestrian Street. We look forward to your stay again.
Response from Property: A simple greeting is the most beautiful beginning between you and me! Meeting is the most precious fate, missing is the most beautiful mood, and greetings are the most beautiful words. Thank you for your praise of the hotel. The hotel is close to Shenzhen Wenheyou Internet celebrity spot, and it is a 15-minute walk to the bustling Dongmen Pedestrian Street. We look forward to your stay again.