X.SERENDY RESORT
1 night
Rooms and Guests
1 room, 2 adults, 0 children
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X.SERENDY RESORT

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Yantian District, Shenzhen, Guangdong, China
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hotel overview picture
Last booked 10 mins ago
4.8/5Excellent·Cleanliness: 4.9
Great amenities95% Recommended
All 141 Reviews
Amenities
Outdoor swimming poolFreeGymFreePrivate ParkingFreeEV charging stationPriority airport pick-up24-hour front deskLuggage storageFreeBarTea roomRestaurant
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Surroundings
Metro: Dameisha
(320m)
Metro: Xiaomeisha
(4.3 km)
Train: Shenzhen Pingshan Railway Station
(24.5 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Mystery Room
1

Mystery Room

1 Queen bed or 2 Single bed
30-40m² | Floor: 2-5
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Room Details
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Zhang Liu City View 2-Bedroom Suite
2

Zhang Liu City View 2-Bedroom Suite

1 Queen bed and 1 Double bed
68m² | Floor: 3-4
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Yuwu Mountain View Twin Room
16

Yuwu Mountain View Twin Room

2 Single bed
32-38m² | Floor: 2-5
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Suite
10

Suite

1 Queen bed
67m² | Floor: 3
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Room Details
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Yunwan Glass Tub Double Bed Room
14

Yunwan Glass Tub Double Bed Room

1 Queen bed
58m² | Floor: 3-5
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Bohuai Mountain View Tub Double Bed Room
10

Bohuai Mountain View Tub Double Bed Room

1 Queen bed
48m² | Floor: 3-5
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Lefeng Family Tub Double Bed Room
8

Lefeng Family Tub Double Bed Room

1 Queen bed and 1 Tatami
40m² | Floor: 2-4
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Guestroom - Garden-View (Double Bed)
4

Guestroom - Garden-View (Double Bed)

1 Queen bed
32m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Room Details
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Ruoshui Sea-View Tub Double Bed Room
10

Ruoshui Sea-View Tub Double Bed Room

1 Queen bed
50m² | Floor: 4-5
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Guestroom (Double Bed) (Soaking Tub)
4

Guestroom (Double Bed) (Soaking Tub)

1 Queen bed
40m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Room Details
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Zuoguang Mountain View Tub Twin Room
4

Zuoguang Mountain View Tub Twin Room

2 Single bed
39m² | Floor: 4-5
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Room Details
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Jiantao Tub Double Bed Room
11

Jiantao Tub Double Bed Room

1 Queen bed
48m² | Floor: 3-5
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Shanman Tub Double Bed Room
11

Shanman Tub Double Bed Room

1 Queen bed
40m² | Floor: 3-5
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Qingqiu Mountain View Twin Room
7

Qingqiu Mountain View Twin Room

2 Single bed
32-39m² | Floor: 2-5
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Guest Reviews

4.8/5
Excellent
141 reviews
Verified Reviews
  • Cleanliness4.9
  • Amenities4.7
  • Location4.8
  • Service4.8
Average for similar properties in Shenzhen
Most Mentioned
S‍m‍a‍r‍t‍c‍a‍n‍u‍c‍k
November 9, 2024
Hotel is nice with a good pool for the dameisha area but very overpriced. The price of the hotel is like a 5 star international brand but it doesn’t deliver like it is 5 start. The management and its owners need to really re consider their pricing and their training of staff. Pros - hotel is new, nicely renovated, and they have hired a lot of staff who are putting in effort. Their towels are very fluffy and nice. Robe is soft, absorbent and high quality. the breakfast has some selection but the cooked items could be improved so it’s less dry but it is acceptable and not bad with a good coffee machine and some western cereal (ran out of cold milk but staff found some ) . Pool is large, clean and beautiful, (not deep) and not very chlorinated, the bar has drinks (but no food). Photography package is a good idea, but photographers needs more experience. Bathtub is pretty, has salts and loofah sponge. TV has a Chinese Netflix and western movies (but you have to know Chinese to read the selections) and it has a music selection too. Toiletries included with a good the if travel size Colgate. Fridge had one sprite one coke two Thai brand sparkling water bottles and two water bottles. Two packets of tea available, and one pack of coffee concentrate. Generally everything was clean. Breakfast pictures are included because it was vague Cons- BUT staff are inexperienced, too young, lack training, slow and inefficient. If they change this much money They need to hire staff that are experienced and have a details, thorough and careful training program. They need to have more managers to manage the operations and the staff to develop the necessary soft skills. The management seem unrealistic hiring many inexperienced staff trying to deliver 5 star service. It’s better to hire more older more experienced 5 star staff with hotel experience to guide the staff instead of hiring so many very very young inexperienced staff . Though the staff are sincere and put in their best efforts but it looks like this is their first job, and I don’t expect much from them. They’re slow, inefficient, and lost because of a lack of experience. Many of my requests were lost and required several follow reminders. Even though I have used the new automated toilets but their toilet was difficult to use and not flushing (low water pressure) bathtub and shower are poorly designed (but look pretty) and are hard to use. Restaurant was unable to explain what their 399 set dinner was, and didn’t have any photos Manager Zhou was very effective at trying to follow up and apologising. She was thoughtful and willing to listen. But upper management needs to change, and hire more managers, and develop a detailed training program (not just 1-2 days) but much longer and more ongoing. I’m afraid to ask if they can even speak English. Overall this hotel isn’t ready, overpriced and this should just be a soft launch, with discounted prices. If you’re gonna pay this much go to another real 5 star hotel, or only book their cheapest room. But if you really like swimming then it’s worth considering cause the pool is nice.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 15, 2024
Very nice
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 11, 2024
This stay was definitely a low start and a high end. I originally planned to book InterContinental but I chose this place in the end. I didn't expect it to surprise me! The hotel design is really thoughtful. Whether it is the elevator or the room signboard, it is full of design sense. Any photo is very good! The hotel service attitude is particularly good. Miss Kitty is very friendly. The location of the hotel is also very convenient. There is a lake behind the hotel, and there is an outlet. It takes 10 minutes to walk to the beach and the subway. There are so many things to eat and drink around. All requirements are met at once! The room supplies are also very good. The towels are very soft and solid. The disposable slippers are also very thick, not the thin paper. The smell of toiletries is very high-end, and the goodnight sugar water is very suitable for my taste! The only regret is that I didn't have time to go to the swimming pool and eat the buffet breakfast. I will choose this place next time I come to play. Recommend it!
Original TextTranslation provided by Google
S‍h‍e‍r‍r‍o‍n
November 12, 2024
I stayed at Dameisha New Hotel Qiluan Shanhai. This new hotel gave me a very good impression. The hotel has many rooms with different characteristics. It is very new, very clean and full of surprises. They decorate every place with great care and there are many check-in points. There is also the heated infinity swimming pool that I love. It is very authentic, and it feels like being in a Moroccan hotel abroad. I particularly like the housekeeper Xiao Fang, who added me on WeChat and answered all my questions. He also gave me a late check-out, which gave me enough time to relax in the past two days, which was very considerate. Breakfast is also available. The transportation is convenient. It is worth recommending to every guest who has never been there. It is cost-effective. My husband and I will go there again at the end of November. I am looking forward to staying in a surprise room next time. I wonder what kind of room it is? Ha ha
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 3, 2024
Real experience. The one my partner was most satisfied with. He asked me how I booked this hotel. I also read the reviews right after I booked it. It was really beyond my imagination! It was great. My partner said it was very similar to "Heart-beating House" and very nice! The housekeeper Kitty provided very good service and the hygiene was also very good. It was really clean. The room was very big, the windows were very big, the bed was very comfortable, there was also a refrigerator and a swimming pool. It was easy to take pictures. Photos can't capture its beauty. I'll put a photo I took casually for reference. It was very formal and very safe. The elevator was swiped to go upstairs. The housekeeper Kitty was very good. She responded promptly and answered carefully. She was a super nice lady. In short, it was very good and I strongly recommend everyone to stay.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 7, 2024
I went on vacation with my friends. This store is really good. The exclusive butler service was very considerate and prepared a fruit plate for me. The air conditioner was also turned on in advance. It was very meticulous and thoughtful. There were unique art buildings everywhere. Every shot was a blockbuster. I had a special drink and was just a little tipsy! The bedding in the room was very comfortable. I had a good sleep as I have high requirements for sleep! Recommended. I will come again next time
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 14, 2024
This should be a relatively large boutique hotel. It just opened on National Day this year and is very new. The design of the whole hotel is very unique, especially the room, which is neither too small nor too large, just right, with all the supplies and equipment, but no desks and chairs. The breakfast is good, but I haven't tried the dinner. It is only a 5-minute walk from Exit C of Dameisha Subway Station. There are many restaurants nearby, and next to it is a large brand outlet. It is not far from the beach, and the location is very convenient, but there is no sea view. The overall accommodation experience is very satisfactory. The only thing to note is that there are only two self-service washing machines and dryers. If you want to wash clothes, it is estimated that it will take time to wait on weekends and holidays.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 15, 2024
Perfect~ I wanted to book a hotel for my birthday to relax. I originally wanted to book an Intercontinental, but it seemed a bit far away. Finally, I booked two nights here👍🏼👍🏼👍🏼Miss Kitty’s service is very good, proactive, enthusiastic, and friendly, that’s all. I think I can bring my children with me next time. The young lady took me to see other suitable rooms. The layout and design of the rooms are very good and high-quality. They are clean and have no peculiar smell. The bedding is very comfortable and the shower water is very fast. The breakfast is very good, there are many kinds of breakfast, and there is also sugar water in the evening. It is different every day. It is only 5 minutes away from the subway station, snack shop and beach. It is a pity that I did not bring a swimsuit. I also like the swimming pool very much. It is just over the bridge next to 88 Shopping in Haocang is also very convenient. I will definitely order again next time I come there❤️❤️
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 7, 2024
I stayed there once with my friends when it first opened, and the experience was pretty good, so I brought my family to Dameisha to play and stay here again during the National Day. The hotel is very beautiful. The young lady at the front desk served us very enthusiastically as soon as we entered the door. Then the housekeeper showed us the room. The hair dryer is from Dyson. I also tried the lady hair dryer. The wind is really strong! ! I have a lot of hair and it dries very quickly. I’m just planting grass! The shower gel is from Jo Malone and it smells very good. Everything in the small refrigerator is free, including Coke, Sprite and nuts. I casually mentioned that we were here to celebrate my father’s birthday, and the housekeeper upgraded us to a room for free. , the room has a bathtub and a projector. We edited the video ourselves and gave it to my father as a small surprise. The whole family was very happy. I feel that the hotel can consider providing birthday decoration services in the future. The bathtub is very comfortable. It is the first time that a hotel provides bath towels. It is so considerate. As a northerner who loves bathing, I am really happy that a hotel has noticed this detail. There is a Tmall Genie smart remote control air conditioner and light switch in the room. It is really friendly to people like my dad who are too lazy to get out of bed to turn off the lights and turn on the air conditioner. I praised it. The swimming pool was not open when I checked in for the first time, but it was open this time. It was very comfortable to sit on the lounge chair and enjoy the wind in the evening! ! ! It would be better if you have a drink. I saw that there is a bar next to it, but it seems that it has not been renovated yet, and it may have just been renovated. There is no one to clean up the tables and chairs in the swimming pool. The housekeeper said that since it had just opened, he gave us afternoon tea. Although it was not as rich as breakfast, there were also free bicycles. Sandwiches and croissants are both small portions, suitable for people like us who are addicted to bird-stomach pigs. After visiting the beach, I was too tired and searched around and found nothing delicious, so I just ate at the hotel. The family ordered Two set meals for 399 for two people, delicious, cheaper and more convenient than eating out. Around 10 o'clock in the evening, we were given a thoughtful snack, two mung bean soups. The breakfast was very rich, and there was rice rolls, which was very good. Eat, I recommend everyone to give it a try. Unfortunately, the coffee machine broke down in the morning and I didn’t get any coffee. However, there was coffee liquid in the room. After breakfast, I went back to the room and made a cup. They also gave us souvenirs when we checked out. It was so thoughtful. I give this service a hundred thumbs up. I have stayed in many hotels in Dameisha, big and small. This one is simply the king of value for money in Dameisha. ! ! ! It is very suitable for relaxing with family and friends on the weekend, and you don’t have to leave the hotel. When I checked in, I saw that the graffiti activity had just ended. I can come back to play again next time. It is also very close to the beach, a 5-minute walk away, and there is You can shop at the outlets, and it’s very comfortable to take your family for a walk on the beach in the afternoon.
Original TextTranslation provided by Google

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

The property will provide check-in details after booking

Guests Accepted
Guests from all countries/regions are welcome at this property

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 07:30-10:30 Open
HeightFee
Children under 1.3m in height
CNY 49.00 (approx. MXN$138.25) per person
Children over 1.3m in height
CNY 98.00 (approx. MXN$276.49) per person
Adult
Buffet:CNY 98.00 (approx. MXN$276.49) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Services & Amenities

Outdoor swimming pool
Gym
Bar
Restaurant
栖鸾西餐厅
Style: A la carte
Cuisine: American, British, Chinese
Open for: Breakfast, Afternoon tea, Dinner, Cocktails
Ambience: Modern
Dining options: Property guests only, Reservations available, Outdoor tables
Business hours: [Mon - Sun] 07:30-20:30
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Frequently Asked Questions

What are the check-in and check-out times at X.SERENDY RESORT?

The check-in time at X.SERENDY RESORT is 15:00 and the check-out time is 12:00.

What amenities and services does X.SERENDY RESORT have?

X.SERENDY RESORT has the following popular amenities and services: Pool, Gym, Parking.

Does X.SERENDY RESORT have a swimming pool?

Yes, X.SERENDY RESORT has a pool.

Are pets allowed at X.SERENDY RESORT?

No, pets are not allowed at X.SERENDY RESORT.

Does X.SERENDY RESORT provide breakfast?

Yes, Guests staying at X.SERENDY RESORT can enjoy breakfast during their stay. Breakfast option(s) include: Western, Chinese. If breakfast is not included in the room rate, the prices are as follows: Buffet:98.00RMB.

How much does it cost to stay at X.SERENDY RESORT?

Prices at X.SERENDY RESORT are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the cancellation policy for X.SERENDY RESORT?

The cancellation policy for X.SERENDY RESORT varies depending on the type of room and booking conditions.

About This Property

Nearest Train StationShenzhen Pingshan Railway Station
Distance to Train Station24.49KM
Nearest Subway StationDameisha
Distance to Subway Station0.63KM
Average Price FromMXN4060
Hotel Star Rating4