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Crystal Orange Hotel Guest Reviews
4.8/5
Excellent
1340 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.9
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All reviews(1340)
Positive reviews(1330)
Reviews with photos/video(583)
Friendly front desk staff(202)
Delicious breakfast(123)
Close to airport(84)
Well decorated(64)
Perfect for business trips(59)
Tasty coffee(35)
Has rooms for families(11)
Good views(11)
Negative reviews(10)
JOSEPH
deluxe twin room
Checked in Sep 2024
Business travelers
17 Reviews
4.5/5
Great
Posted on Nov 7, 2024
It was a quiet location so I was able to rest comfortably. It was a clean and well-managed hotel. However, cars were parked on the narrow road in front of the hotel, so it was blocked and very inconvenient in the morning. It seems like it needs improvement.
Response from Property: 尊敬的賓客: 您好! 感謝您對我們酒店的支持和包容, 我們會更加努力完善設施, 為您帶來更好的服務!
Guest User
Business big bed room
Checked in Apr 2024
Couples
4 Reviews
4.5/5
Great
Posted on Jun 1, 2024
Excellent hotel. Spotless, spacious, well equipped room with a comfortable bed. Staff were friendly to us as the only westerners seemingly staying there. Has free washing machines, dryers, irons, powder. Breakfast was of high quality. Very good value for money.
Response from Property: Thank you for your sincere and detailed comments on us. Welcome to our hotel again.
Anonymous User
Executive suite
Checked in May 2023
Couples
1 Reviews
4.0/5
Very Good
Posted on Jun 25, 2023
The rooms are very clean and the service very excellent but their air conditioning is very poor we were dripping of sweat for more than 3 hours till the fixed it but it wasnt cool enough we had to go and find a place to spend the late hours of the afternoon till it got cool. I hope that problem gets fixed
Response from Property: Dear customer: I am very sorry that the hotel maintenance of air conditioning has caused you to have a bad experience during your stay, we attach great importance to your suggestions, continue to improve, hope you have a good experience next time, look forward to your stay again.
Response from Property: 感謝您選擇我們分店,我們萬分榮幸能為您服務。酒店準備了多種不同佈局的房型以供不同客人選擇,希望我們真誠的服務能夠帶給您更愜意的體驗,酒店全體員工衷心期待您的再次光臨!
Guest User
deluxe parent-child room
Checked in Apr 2024
Family
30 Reviews
5.0/5
Outstanding
Posted on May 9, 2024
Across the road is the Liaoning Museum of Science and Technology and the Science and Technology Museum. It is very close to the airport and Shenyang South Railway Station. There are robots delivering takeaways. The service is good. The breakfast is good. There is Wanda not far away, which is very convenient.
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6/10
Response from Property: Dear guests, hello, thank you for your stay and sharing. Crystal Home has 24-hour self-service laundry and self-service fitness services. The room has a hand-brewed coffee maker, using sun-dried Yunnan coffee. You can experience different fun through the filter method. The room also has a bed fragrance to help you have a good night's sleep. Your satisfaction is our motivation to move forward. We look forward to seeing you again.
Anonymous User
Business big bed room
Checked in Apr 2024
Business travelers
4 Reviews
5.0/5
Outstanding
Posted on May 12, 2024
The hotel staff are very enthusiastic. It is quite convenient to use robots to deliver takeout. It is only a ten-minute drive from the airport, which is just right for catching an early flight.
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you for your comments in your busy schedule and thank you for your recognition of our service. Your praise and affirmation will fill our hearts with strength. This strength can motivate us to move forward and strive to do better. Crystal also looks forward to your visit again~
Guest User
deluxe twin room
Checked in Apr 2024
Family
3 Reviews
5.0/5
Outstanding
Posted on May 3, 2024
The hotel is newly decorated, the room is quite spacious, the facilities and view are good, and the children like the small gifts prepared. It is opposite the museum and the Science and Technology Museum, and the location is very convenient. Recommended.
Original TextTranslated by Google
Response from Property: Dear guest, hello: Thank you for your affirmation of us. It is our honor to provide you with a more meticulous and thoughtful service experience, so that you who pursue excellence will feel as comfortable and convenient as at home even when traveling. Satisfaction has only a starting point, but no end. We will look forward to your next visit with sincerity, honesty, care and love. I wish you a good mood every day!
Guest User
deluxe king
Checked in Apr 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on May 3, 2024
The hotel is right next to the museum and the Science and Technology Museum, and it is within walking distance. It is quite convenient. The room facilities are very new and comfortable. It is recommended to stay here.
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you for your comments in your busy schedule and thank you for your recognition of our service. Your praise and affirmation will fill our hearts with strength. This strength can motivate us to move forward and strive to do better. Crystal also looks forward to your visit again~
Guest User
Business big bed room
Checked in Mar 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Apr 14, 2024
The hotel room is very bright. There is a museum and science museum nearby. It is very close to the airport. It is very comfortable and quiet. The facilities are also complete. The bed and pillow are very soft and comfortable.
Original TextTranslated by Google
Response from Property: Dear guests, hello, thank you for your stay and sharing. Crystal Home has 24-hour self-service laundry and self-service fitness services. The room has a hand-brewed coffee maker, using sun-dried Yunnan coffee. You can experience different fun through the filter method. The room also has a bed fragrance to help you have a good night's sleep. Your satisfaction is our motivation to move forward. We look forward to seeing you again.
Guest User
deluxe king
Checked in Mar 2024
Family
13 Reviews
5.0/5
Outstanding
Posted on Apr 8, 2024
The hotel is located across the road from the east gate of Liaobo University. It only takes ten minutes by taxi from Shenyang South Railway Station in the evening. The surrounding environment is clean and tidy.
The rooms are clean and comfortable. Get up early and go to Liaobo Museum in a few minutes' walk. The passenger flow is peak during holidays. It is a good choice if you want to visit Liaobo Museum the next day.
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6/9
Response from Property: In the busy years, I will cherish this friendship especially. I can't express all the words in my heart with just a few words. I just hope that every word can bring my blessings and my care. Crystal will work hard to improve the quality of service and bring you a different stay experience. I wish you a happy life and everything goes well.
Guest User
deluxe twin room
Checked in Mar 2024
Family
73 Reviews
4.5/5
Great
Posted on Apr 5, 2024
The hotel environment is OK, mainly next to Liaoning Museum, it is very convenient to go there, the room is also quite big, the breakfast is not that rich, there are so many people, the tableware can't keep up, and you have to use disposable chopsticks and spoons. The room was 30 degrees at night, very hot, I don't know why, it was too hot even when I opened all the windows, anyway, I didn't sleep well that night.
Original TextTranslated by Google
Response from Property: Dear guest, welcome to Crystal Orange Shenyang Hunnan Municipal Government Hotel and take time out of your busy schedule to give us such a sincere review! As long as you come to the hotel, you are our family. We are willing to do our best to make your trip easy, pleasant and smooth. Little Crystal will continue to work hard to do better. We hope that through a comfortable stay environment, you can After experiencing our attentiveness and considerate service, all the hotel staff look forward to your visit again. I wish you a happy life and all the best.
Guest User
deluxe twin room
Checked in Mar 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Apr 4, 2024
The decoration of the hotel is particularly new. The room is large enough for a family of three. It is next to the museum and the science and technology museum. It is less than 10 minutes' walk away. It is a very good experience. I will stay here again next time I come to Shenyang.
Original TextTranslated by Google
Response from Property: Dear guests, hello, thank you for your stay and sharing. Crystal Home has 24-hour self-service laundry and self-service fitness services. The room has a hand-brewed coffee maker, using sun-dried Yunnan coffee. You can experience different fun through the filter method. The room also has a bed fragrance to help you have a good night's sleep. Your satisfaction is our motivation to move forward. We look forward to seeing you again.
Anonymous User
Business big bed room
Checked in Mar 2024
Other
11 Reviews
5.0/5
Outstanding
Posted on Apr 4, 2024
The hotel's hardware facilities are quite good. The most satisfying design is that there is no need to insert a card to get electricity! The bed is very comfortable to sleep on, perfect. There is plenty of hot water for bathing, which is a special praise. Because I had to go to the Liaoning Provincial Museum early the next morning, I chose this hotel on purpose! The service is also great👍🏻👍🏻👍🏻
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you for your comments in your busy schedule and thank you for your recognition of our service. Your praise and affirmation will fill our hearts with strength. This strength can motivate us to move forward and strive to do better. Crystal also looks forward to your visit again~
Guest User
Business big bed room
Checked in Mar 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Apr 3, 2024
The Orange Crystal Hotel is a very cost-effective hotel. It is a good choice for business trips. The surrounding transportation is convenient, the hotel environment is also very good, the breakfast is very rich, and there are smart little robots. The stay is satisfactory and recommended!
Original TextTranslated by Google
Response from Property: Dear guest, hello: Thank you for your affirmation of us. It is our honor to provide you with a more meticulous and thoughtful service experience, so that you who pursue excellence will feel as comfortable and convenient as at home even when traveling. Satisfaction has only a starting point, but no end. We will look forward to your next visit with sincerity, honesty, care and love. I wish you a good mood every day!