Shangri-La Helv Helu Private Homestay Reviews

Foriegners, you can use the phone number to add hotel contact in your wechat! Note: During winter, the hot water is only warm in the mornings. Shower at night when water is really hot. Great location. Friendly and helpful staff. The room is spacious, and the bed is comfortable. Aircon and wifi are both strong. The shower is great, and all amenities included. Extended my stay.

Satisfied! Very satisfied. Even though we only stay for 1 night but it’s really a good night. The hotel and the room is top notch. If we come back we will stay the same hotel. Also thank you very much for the room upgrade, just found out from our private tour guide😊😊. Love it!

Had a very pleasant stay, the check in process was smooth and the staff was very helpful. Informed us not to take a shower at night on our first stay to avoid mountain sickness. Did not take a picture of the room but it was exactly as advertised. The inn is the nearest to where Didi can stop, and it is in the Old Town so it was very convenient.

Location wise good. Really at the center of dukezong. 1 min walk you can join night dance together with the local ☺️

The location is good, however it can be a bit noisy due to the opposite cafe shop. Overall it is clean. The plug position is just right situated on where we put our pillow to sleep. You will need to use this plug in order to enable the bed warmer. So the location is weird as your head tend to knock on the plug. And if you use it to charge your phone, it will be a bit not safe. Toilet floor can be very slippery so please be careful.

This hotel located at dukezong old town.. near with all shop.. Fully amenities and have a service washes machine also.. The host very nice. He gave us check in early, thank you !! Very recommended!!

Nice service and pleasant attitude. The host was highly responsive via WeChat. Make sure you use Baidu Maps for direction. It's a stone's throw from the North Gate.

Clean bedsheet , bed warmer and small heater are available. Basics need are available. Good location.

Nice place, comfy and good service.

The host help pick me up because i was lost trying to search for the place. Great stay and environment. Near dukezong ancient town.

the room was so clean and warm, they even have a heating pad in the bed. the service was so good, they are very fast respond, whenever i need anything they are able to directly provide it. definitely will recommend this place!

located at very convenient place in the center of old town, kind staff service, very clean room

its not convenient in winter months as bathroom is not heated. no fresh air. not much ammenities not even soap and towels.

The place is clean, the location is walking distance from many local tourist attractions, the host showed off the room and how to use stuff in the room. Excellent place to stay.