No. 1199 Huanhu West 3rd Road, Pudong New Area, Shanghai, ChinaView Hotel Details
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Holiday Inn Shanghai Dishui Lake Guest Reviews
4.7/5
Outstanding
3748 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.7
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All reviews(3748)
Positive reviews(3692)
Reviews with photos/video(648)
Delicious breakfast(754)
Friendly front desk staff(692)
Close to amusement park(195)
Perfect for kids(161)
Has facilities for children(61)
Excellent afternoon tea(26)
Negative reviews(56)
DPJ
Deluxe Queen Room
Checked in Dec 2023
Family
12 Reviews
4.0/5
Very Good
Posted on Jan 3, 2024
According to name, I assume the hotel link more to the lake, which is located on the opposite site of the park and further steps...
We booked for going to Haicheng Ocean Park, that was very convenient. There is no shuttle service but taxi ride is quite convenient and fast to be fair.
Staff did not speak English, not even try to speak English, always denied and did not understand a word.
Room was big. Play Corner for kid was OK. Breakfast was variety. Freshly made omelette was delicious.
We communicated with hotel before we arrived about a special arrangement for our son's birthday... They promised a cake, but didn't get it. Asked at reception, none know about arrangements at all.
Response from Property: Thank you for sharing. We did not meet your standards and had an unpleasant stay experience. We will strengthen the services of all departments and look forward to your next visit. You can contact us directly, and we will arrange your room in advance and make up for the cake we promised you. Thank you again for your sharing!
kelvlam
Superior Double Room
Checked in Feb 2024
Business travelers
5 Reviews
3.2/5
Posted on Mar 13, 2024
Around Dishui Lake there aren't many options for an international-brand chain hotel, so I was pleased to find this IHG location.
Response from Property: Dear guest, thank you for staying with us and leave your comments to us.Our hotel located in the No.1199 Huanhu West 3rd Road,Lin-gang Special Area of China (Shanghai) Pilot Free Trade Zone.Situated near China Maritime Museum,Shanghai Planetarium and Shanghai Haichang Ocean Park. It is only 35 minutes drive to Pudong International Airport,and 40 minutes drive to Shanghai Disney Resort.Looking forward for your next coming.
Denis Francis
Superior Double Room
Checked in Feb 2024
Family
3 Reviews
4.0/5
Very Good
Posted on Feb 18, 2024
Very good hotel conveniently located close to maritime and space museum.
A nice playground for kids, I would just recommend to avoid violent X-Box games just side to younger kids activities.
Very good breakfast buffet to fit both local an international tastes.
Only issue was shower. Seems they don't know about thermostatatic tap. It's more binary tap: we could only get 50° C or 10° C
Response from Property: Dear guest, thank you for your positive feedback. At the same time, we appreciate your recognition of our employees. The Holiday Inn Shanghai Dishui Lake Hotel is located in the beautiful spring and autumn area of the Lingang New Area, adjacent to Shanghai Haichang Ocean Park, Shanghai Planetarium, Dishui Lake, and China Maritime Museum. You can easily walk to the picturesque Nanhui New City Theme Park and Dishui Lake. As the new generation Holiday Inn, we have been striving to provide every customer with a wonderful stay experience.During the Spring Festival, due to a large number of guests, the cold and hot water resources were seized. We have solved the problem and hope that your next stay will have a best experience!
孫玉堃
Superior Double Room
Checked in Jul 2023
Business travelers
16 Reviews
5.0/5
Outstanding
Posted on Jul 26, 2023
The receptionist is very friendly. I stayed for three nights and the environment of all areas is very comfortable. I can relax when I came back from the office.
Response from Property: Dear guest, seeing the positive feedback you have given us, I feel that we are so honored as hotel staff. This encouragement has given us more motivation. We will continue to work hard and look forward to the opportunity for you to stay at our hotel again, bringing you more and better experiences
Guest User
1 Queen 1 Single Standard
Checked in Jun 2024
Family
4 Reviews
5.0/5
Outstanding
Posted on Jun 10, 2024
Great reception who offered us fruits and breakfast extra!
Response from Property: Dear guest, thank you for your 5 points . At the same time, we appreciate your recognition and affirmation of our service. The Holiday Inn Shanghai Dishui Lake Hotel is located in the beautiful spring and autumn area of the Lingang New Area, adjacent to Shanghai Haichang Ocean Park, Shanghai Planetarium, Dishui Lake, and China Maritime Museum. You can easily reach the picturesque Nanhui New City Theme Park and Dishui Lake. As the new generation Holiday Inn, we have been striving to provide every customer with a wonderful stay experience.
NeilJ
Superior Double Room
Checked in Apr 2023
Travel with friends
50 Reviews
5.0/5
Outstanding
Posted on Jul 4, 2023
Title: Tranquility by the Waterside: A Review of the Dishui Lake Hotel
Rating: ★★★★★
This hotel by Dishui Lake in Shanghai is an absolute gem. Situated next to the serene lake, this hotel offers a breathtaking setting that guarantees a peaceful retreat. From the moment I arrived, I was captivated by the hotel's beauty and tranquility. With impeccable service and luxurious amenities, this is truly a haven for relaxation and rejuvenation. Highly recommended.
Response from Property: Dear guest, thank you for staying with us and leave your comments to us.Our hotel located in the No.1199 Huanhu West 3rd Road,Lin-gang Special Area of China (Shanghai) Pilot Free Trade Zone.Situated near China Maritime Museum,Shanghai Planetarium and Shanghai Haichang Ocean Park. It is only 35 minutes drive to Pudong International Airport,and 40 minutes drive to Shanghai Disney Resort.Looking forward for your next coming.
Hemo
Superior Room (2 beds)
Checked in Apr 2024
Family
22 Reviews
5.0/5
Outstanding
Posted on Apr 20, 2024
Good customer service, the breakfast was good
Response from Property: Dear guest, thank you for your five points of praise. At the same time, we appreciate your recognition and affirmation of our service. The Holiday Inn Shanghai Dishui Lake is located in the beautiful spring and autumn area of the Lingang New Area, adjacent to Shanghai Haichang Ocean Park, Shanghai Planetarium, Dishui Lake, and China Maritime Museum. You can easily reach the picturesque Nanhui New City Theme Park and Dishui Lake. As the new generation Holiday Inn, we have been striving to provide every customer with a wonderful stay experience。
My Shanghai Life
Superior Double Room
Checked in Nov 2022
Family
4 Reviews
4.7/5
Amazing
Posted on Nov 25, 2022
We had an amazing stay at Holiday Inn! On arrival we were upgraded to a family room by Echo (multiple staff members speak English!) and we were able to check in early! The room was a great size and clean. Buffet breakfast in the morning had plenty of choice for both westerners and Chinese. The hotel is greatly situated near the lake, near Haichang Ocean Park and near the planetarium!
Response from Property: Dear guest, thank you for staying with us and leave your comments to us.Our hotel located in the No.1199 Huanhu West 3rd Road,Lin-gang Special Area of China (Shanghai) Pilot Free Trade Zone.Situated near China Maritime Museum,Shanghai Planetarium and Shanghai Haichang Ocean Park. It is only 35 minutes drive to Pudong International Airport,and 40 minutes drive to Shanghai Disney Resort.Looking forward for your next coming. Thank you and best regards
Jadey 87
Superior Room (2 beds)
Checked in May 2023
Travel with friends
16 Reviews
4.0/5
Very Good
Posted on Jul 29, 2023
Good location for a Spartan race. Satisfied with the morning breakfast and suitable for family’s.
Response from Property: Dear guests, every city always has a reason to be missed, every season has our unforgettable scenery, and every hotel has their sweet and warm memories. We hope that the Dishui Lake Holiday Hotel will be the most warm and unique one in your memories! Come back often to take a look. We will continue to work hard to provide you with a more comfortable and warm stay experience
Bagedadexiaopengyou
Superior Double Room
Checked in Dec 2022
Business travelers
31 Reviews
4.0/5
Very Good
Posted on Mar 13, 2023
Not 5 star level but good for travelling in the lingang area.
Response from Property: Dear guest, thank you for staying with us and leave your comments to us.Our hotel located in the No.1199 Huanhu West 3rd Road,Lin-gang Special Area of China (Shanghai) Pilot Free Trade Zone.Situated near China Maritime Museum,Shanghai Planetarium and Shanghai Haichang Ocean Park. It is only 35 minutes drive to Pudong International Airport,and 40 minutes drive to Shanghai Disney Resort.Looking forward for your next coming.
Wilbert Ong
Superior Room (2 beds)
Checked in Aug 2024
Business travelers
16 Reviews
4.0/5
Very Good
Posted on Aug 19, 2024
Not bad not bad
Response from Property: Dear guest, thank you for staying with us and share your stay feel. Our hotel located in the No.1199 Huanhu West 3rd Road,Lin-gang Special Area of China (Shanghai) Pilot Free Trade Zone.Situated near China Maritime Museum,Shanghai Planetarium and Shanghai Haichang Ocean Park. It is only 35 minutes drive to Pudong International Airport,and 40 minutes drive to Shanghai Disney Resort.Looking forward for your next coming.
Matt 马修
Superior Room (2 beds)
Checked in Jul 2022
Family
2 Reviews
2.7/5
Posted on Aug 5, 2022
Reception staff good. Housekeeping poor. Staff on reception were very helpful, polite and good, especially Echo, but unfortunately head-of-house needs to drive improvement elsewhere. Children's play area unclean (especially in the hard to reach areas...that our children like to reach), many food stains on the apolstry in comunal areas, food on dining chairs in the morning from previous night, and room cleaning poor. Our room wasn't turned over in 3 days, we asked it to be done one afternoon, but there was only a half hearted attempt at making one of the two beds (missing the mattress topper). Otherwise OK and a pleasant enough stay.
Response from Property: Dear guests, thank you for staying with us and leave your comments to us. We are very pleased to see your recognition of the hotel's services and thank you for your suggestions on the hotel's public area and room cleaness. We attach great importance to your feedback and will work with our colleagues in the housekeeping department to improve the hotel's hygiene quality. You are welcome to continue to visit in the near future. Thank you and best regards
T Pham
Superior Room (2 beds)
Checked in Jun 2022
Booked for others
6 Reviews
4.7/5
Amazing
Posted on Jul 14, 2022
We booked this double room for our ayis who traveled along with us for a double family mini staycation. They enjoyed their time and the facilities were well maintained. The breakfast buffet had plenty of options!
Response from Property: Dear guest, thank your for staying at Holiday Inn Shanghai Dishui Lake, gald to know you are happy for stay here. we are looking forward to having you back soon.
arny_life
Superior Double Room
Checked in Dec 2021
Solo travelers
5 Reviews
4.5/5
Great
Posted on Jan 5, 2022
Decided to stay the night in Dishui Lake area because I planned a visit to both Ocean Park and the Planetarium. The central heating was a little too warm but still had pleasant stay nonetheless. Room was clean, common area at the lobby is really cozy, breakfast was good (come before 8 to avoid crowd!!).
The only drawback was the location is rather remote. The whole Dishui Lake area itself is indeed still rather empty but around the hotel was really nothing. But it is only around 15-20mins walk from the planetarium. Not so bad to spend the night after whole day of adventure (rather than go back on a long metro ride to downtown area).
Response from Property: Dear guest, thank you for sharing your opinions with us. Thank you for your good photos. The location of the hotel is very convenient. There are Ocean Park and Planetarium, carline room, delicious breakfast and warm service to make your stay more pleasant. Dishui Lake is a fast developing area. We believe that tourism here will be more convenient in the near future.
Downes
Superior Double Room
Checked in Jun 2022
Business travelers
2 Reviews
4.0/5
Very Good
Posted on Jul 1, 2022
Nice & Bright...comfortable room. Air conditioning worked great !! Friendly and accommodating staff at all hours!
Response from Property: Dear guest, thank you very much for staying with us and kindly give us such a positive comments. we are gald to know your had a enjoyble stay with us. looking forward to having you back soon.