No. 88 Guoding East Road, Yangpu District, Shanghai, 200433, ChinaView Hotel Details
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Hyatt Regency Shanghai, Wujiaochang Guest Reviews
4.6/5
Very Good
2428 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(2428)
Positive reviews(2323)
Reviews with photos/video(340)
Friendly front desk staff(168)
Convenient for shopping(144)
Delicious breakfast(119)
Near shopping area(107)
Perfect for business trips(48)
Great swimming pool(29)
Loved the night views(15)
Clean pool(7)
Negative reviews(105)
ShortStopOver
1 King Bed
Checked in Oct 2024
Couples
22 Reviews
5.0/5
Outstanding
Posted on Dec 20, 2024
All was great, would come again. The staff is very friendly and nice.
Response from Property: Dear Guest,Thank you for giving us a full score and for taking the time to share you feedback with us. We are thrill that you enjoyed your stay with us and appreciated our service. Meanwhile, we also look forward to having another opportunity to make your stay even more memorable. We wish you safe travels and stay well.We look forward to welcoming you back soon.
Anonymous User
2 Twin Beds
Checked in Jul 2024
Travel with friends
1 Reviews
4.5/5
Great
Posted on Aug 11, 2024
The location is excellent, with shopping just below the hotel. The service is very good, and overall, everything is very nice!
Response from Property: Dear Guest,Thank you for giving us a full score and for taking the time to share you feedback with us. We are thrill that you enjoyed your stay with us and appreciated our service. Meanwhile, we also look forward to having another opportunity to make your stay even more memorable. We wish you safe travels and stay well.We look forward to welcoming you back soon.
Guest User
1 King Bed
Checked in Jul 2024
Business travelers
18 Reviews
4.6/5
Great
Posted on Aug 7, 2024
The stay this time was as warm and pleasant as always. Ella's attitude was very enthusiastic, and the service was exceptionally attentive. If all the hotel staff could be like this, I believe the business of Hyatt Hotel would definitely thrive.
Response from Property: Dear Guest,Thank you for giving us a full score and for taking the time to share you feedback with us. We are thrill that you enjoyed your stay with us and appreciated our service. Meanwhile, we also look forward to having another opportunity to make your stay even more memorable. We wish you safe travels and stay well.We look forward to welcoming you back soon.
Guest User
1 King Bed
Checked in May 2024
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Jun 22, 2024
Very nice
Response from Property: 尊敬的客人,您好。感謝入住上海五角場凱悦酒店。我們將保持現有的水準,並力求做得更好。期待您的再次光臨!
De Jun Micson
1 King Bed
Checked in Aug 2024
Solo travelers
15 Reviews
5.0/5
Outstanding
Posted on Sep 29, 2024
Extremely spacious and it has all the amenities is above expectations
Response from Property: Thank you for sharing your experience at Hyatt Regency Shanghai, Wujiaochang with us. We are thrill that you enjoyed your stay with us. we also look forward to having another opportunity to make your stay even more memorable. We look forward to welcoming you back soon.
Sandy
2 Twin Beds
Checked in Feb 2024
Family
4 Reviews
5.0/5
Outstanding
Posted on Apr 3, 2024
The hotel is clean and right next to a mall with lots of food option. Also thanks to reception Crane for her kind assistance upon check in for a connecting room request
Response from Property: Dear Guest,Thank you very much for sharing your recent stay experience with us and for giving us a full score. We are delighted to read that you and your partner enjoyed your stay with us. We are also happy to know that you appreciated our location, room, breakfast offering and our staff responsiveness and helpfulness. We hope that you and your partner will once again make plans to visit this city as we look forward to welcoming you back. Wishing you safe travels. Stay well.
This-is-genius
1 King Bed
Checked in Apr 2024
Family
3 Reviews
5.0/5
Outstanding
Posted on May 22, 2024
Perfect location and easy access to public transport. Hyatt is the best. No doubt.
Response from Property: Thank you for sharing your experience at Hyatt Regency Shanghai, Wujiaochang with us. We are thrill that you enjoyed your stay with us and appreciated our service. Meanwhile, we also look forward to having another opportunity to make your stay even more memorable. We look forward to welcoming you back soon.
이석
1 King Bed
Checked in Oct 2024
Business travelers
1 Reviews
4.7/5
Amazing
Posted on Nov 9, 2024
Very kind receptionist and nice breakfast
Response from Property: 尊敬的客人您好!感謝您下榻上海五角場凱悦酒店並給予我們評價。您的滿意是我們最大的滿足,也是我們一直以來孜孜不倦的追求。衷心期待您的再次光臨
Anonymous User
1 King Bed
Checked in Jun 2023
Business travelers
55 Reviews
4.2/5
Very Good
Posted on Aug 17, 2023
Location wise is not city centre, but there’s a mall integrated with the hotel, accessible via ground floor, mall is huge and super convenient. Hotel staffs are friendly, breakfast choices is not up to standard though, suggest not to opt for breakfast package, but overall is a 6/10.
Response from Property: Thank you for sharing your experience at Hyatt Regency Shanghai, Wujiaochang with us. We are thrill that you enjoyed your stay with us and appreciated our service. Meanwhile, we also look forward to having another opportunity to make your stay even more memorable. We look forward to welcoming you back soon.
Guest User
2 Twin Beds
Checked in Nov 2023
Family
4 Reviews
4.7/5
Amazing
Posted on Dec 30, 2023
Very pleasant for stay in here, very recomended, and very polite staf especially for Maria n Michael. Tx a lot 🙏
Response from Property: Dear Guest,Thank you very much for this magnificent review of Hyatt Regency Shanghai, Wujiaochang . We are most grateful about your appreciation of high level of service. Meanwhile, we very much look forward to welcoming you back to our hotel.
Guest User
2 Twin Beds
Checked in Nov 2023
Family
26 Reviews
4.2/5
Very Good
Posted on Dec 25, 2023
A place that finds both comfort and convenience. Comparing when it just started its business years ago, the facilities start to run down a little but the staff can always be relied on providing quality services with smile and patience to accommodate your needs. The front desk gave very welcoming service with a note worthy mention of Yong, the service manager then. I’d love to be upgraded to a higher floor room or even a suite if I visit the place next time as a return guest.
Response from Property: Dear Guest,Thank you for giving us a full score and for taking the time to share you feedback with us. We are thrill that you enjoyed your stay with us and appreciated our service. Meanwhile, we also look forward to having another opportunity to make your stay even more memorable. We wish you safe travels and stay well. We look forward to welcoming you back soon.
Rowrow
1 King Bed
Checked in Nov 2023
Family
11 Reviews
5.0/5
Outstanding
Posted on Dec 28, 2023
We love our stays for three nights, extend another two nights, one of the beat hotel in shanghai👍🏻
Response from Property: Dear Guest,Thank you very much for sharing your recent stay experience with us and for giving us a full score. We hope that you and your partner will once again make plans to visit this city as we look forward to welcoming you back. Wishing you safe travels. Stay well.
Jessie Tineshia Ng
1 King Bed
Checked in Mar 2024
Family
4 Reviews
4.2/5
Very Good
Posted on Jun 12, 2024
very good location, next to malls. close to fudan university.
Response from Property: Thank you for sharing your experience at Hyatt Regency Shanghai, Wujiaochang with us. We are thrill that you enjoyed your stay with us and appreciated our service. Meanwhile, we also look forward to having another opportunity to make your stay even more memorable. We look forward to welcoming you back soon.
Guest User
1 King Bed
Checked in Nov 2023
Solo travelers
1 Reviews
4.7/5
Amazing
Posted on Dec 24, 2023
I really appreciate the excellent services provided by Crane, Frank, Steve and Eva.
Response from Property: Dear Guest,Thank you very much for this magnificent review of Hyatt Regency Shanghai, Wujiaochang . We are most grateful about your appreciation of our high level of service. Meanwhile, we very much look forward to welcoming you back to our hotel. We look forward to welcoming you back to our hotel for another fantastic experience.
Thomas-arthur
1 King Bed
Checked in Aug 2023
Couples
3 Reviews
4.7/5
Amazing
Posted on Sep 18, 2023
Location, however not in the center, isn't bad, the subway line 10 being not far we reach the center quite fast.
Many restaurants and shop at the mall below, I liked that fact.
we didn't eat anything other than breakfast, wich was a standard one. Nothing to be too excited about but they a have a decent choixe nevertheless.
I'd recommand the swimming pool, the water is very clean, pool is big and the locker room is nice
Response from Property: Dear Guest,Thank you very much for writing such a wonderful review following your stay at Hyatt Regency Shanghai, Wujiaochang. We look forward to welcoming you back to our hotel for another fantastic experience.