Home Inn (Shanghai Railway Station)

Home Inn (Shanghai Railway Station) Reviews

Home Inn (Shanghai Railway Station)

No.1138 Datong Road, Jing'an District, Shanghai, 200070, ChinaView Hotel Details
Home Inn (Shanghai Railway Station)
Home Inn (Shanghai Railway Station)Home Inn (Shanghai Railway Station)Home Inn (Shanghai Railway Station)
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Home Inn (Shanghai Railway Station) Guest Reviews

4.7/5
Outstanding
749 Reviews
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(749)
Positive reviews(729)
Reviews with photos/video(69)
Easy to get around(194)
Convenient location(138)
Close to metro(116)
Friendly front desk staff(73)
Quiet & comfortable(34)
Convenient parking(12)
Luggage delivery service(7)
Delicious breakfast(7)
Negative reviews(20)
Guest User
Double Room A
Checked in Oct 2023
Business travelers
4 Reviews
5.0/5
Outstanding
Posted on Dec 24, 2023
good good，amazing place to stay
Response from Property: Dear guests, thank you for your recognition of us. Every demand of our guests is the direction for which we sincerely strive. We will definitely work harder and look forward to our next trip so that we can create more perfect services for you.
Guest User
Guestroom (2 beds)
Checked in Aug 2024
Family
13 Reviews
5.0/5
Outstanding
Posted on Aug 12, 2024
Although it looks small from the outside, it is not small inside. The hotel is clean and the facilities are OK. The front desk and security are very helpful. The location is also good. I will stay here again next time I go to Shanghai.
Original TextTranslated by Google
Response from Property: Dear guest, hello: Thank you very much for choosing our hotel as your stay for this trip. As you said, the hotel has a convenient and superior location, complete supporting facilities, a clean and tidy environment, and considerate and thoughtful service with a smile. It aims to help you get rid of the tiredness of the journey and convey full vitality to the next stop. Thank you for your support. Xiaoru looks forward to your return. I wish you good health and happiness for your family. Hotel General Manager Chen Hong Xia
Guest User
Guestroom (2 beds)
Checked in Jul 2024
Family
2 Reviews
3.0/5
Posted on Jul 12, 2024
I don't know how many days the eggs for breakfast have been boiled, they are heated up again and again. It's so hot, and I spent 15 to eat the leftovers. I'm very unhappy, the room is not centrally air-conditioned, and there are small flying insects🪰
Original TextTranslated by Google
Response from Property: Dear guest, hello: Thank you very much for your stay and your review of the hotel. We are deeply sorry that this stay did not bring you a satisfactory accommodation experience! If you are not satisfied or need improvement, you can report it directly to our front desk manager. We value every guest's stay experience and hope you will have a good memory during your stay at the hotel. I wish you a happy life! Working smoothly! Hotel General Manager Chen Hong Xia
LiuHui-Hua
Family Room
Checked in Jul 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Jul 10, 2024
With convenient transportation and friendly customer service, it is a good choice for family travel. There are many shops nearby, the food is delicious, and life is convenient. You can make long-term stay arrangements. It is highly recommended.
Original TextTranslated by Google
Response from Property: Dear guest, hello: Thank you for your stay and for giving us fair comments. High-quality service and a clean and comfortable accommodation environment are our goals all along. We hope to bring guests a home-like accommodation experience. We are sorry for the inconvenience. If you find that the room situation affects you, we suggest you communicate with our front desk and Xiaoru will do her best to help you deal with it. Looking forward to your next visit. Looking forward to your next visit. Wish you a pleasant stay! Chen Hong Xia, General Manager of the Hotel
Waforever
Guestroom (2 beds)
Checked in Jun 2024
Travel with friends
12 Reviews
4.5/5
Great
Posted on Jun 26, 2024
Location: Great location, near the subway entrance, convenient to everywhere Hygiene: Clean. But can you not put the used tissues in half? The price is getting more and more expensive, and the cost of tissues is only two yuan. At least put a whole roll Service: -
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Response from Property: Dear guests, hello: Thank you for your affirmation and praise for the hotel. We will continue to maintain a clean and comfortable environment for you. Your praise is the driving force for all our hotel staff to work hard. I sincerely hope that you will have a happy life and work. Home Inn Neo Shanghai Railway Station welcomes you to visit again. Thank you! Hotel General Manager Chen Hong Xia
Guest User
Double Room
Checked in Jun 2024
Travel with friends
4 Reviews
5.0/5
Outstanding
Posted on Jun 22, 2024
A group of four people, the standard room is fully equipped with facilities, the location is convenient, the sanitation is all home-like standard management and service, good, the hotel also has one-day and two-day tours recommended by local tour guides, very convenient
Original TextTranslated by Google
Response from Property: Dear guest, hello: Thank you for your praise and recognition of our hotel and our staff. We are glad that you have a pleasant stay this time. Home Inn Neo Shanghai Railway Station Hotel shows guests the unique charm of a humanistic boutique hotel with its simple style and warm and considerate service. Your recognition is the driving force of our efforts. We look forward to your visit again. I wish you and your family good health, good luck and happiness every day! Chen Hong Xia, General Manager of the Hotel
Guest User
Business Double Room
Checked in Jun 2024
Family
74 Reviews
5.0/5
Outstanding
Posted on Jun 16, 2024
Environment: Very good, Service: The front desk lady is also very polite Facilities: The subway entrance is very convenient at the door Hygiene: The sanitation is also good The bed is 1.8, very soft and comfortable, I will come again next time
Original TextTranslated by Google
Response from Property: Dear guests, hello: Thank you for your affirmation and praise for the hotel. We will continue to maintain a clean and comfortable environment for you. Your praise is the driving force for all our hotel staff to work hard. I sincerely hope that you will have a happy life and work. Home Inn Neo Shanghai Railway Station welcomes you to visit again. Thank you! Hotel General Manager Chen Hong Xia
Guest User
Guestroom A(2 beds)
Checked in May 2024
Family
4 Reviews
4.5/5
Great
Posted on Jun 2, 2024
The room was very small. I booked a room without window. When I arrived at 11 o'clock, there was still no clean room. The front desk said that it would cost +40 yuan to change to a room with window. We did not pay extra. After waiting for a while, we checked in. Although the room was small, it was fairly new and the transportation was quite convenient, just opposite the subway entrance. The night shift front desk was also very good. I got some water to drink at the front desk.
Original TextTranslated by Google
Response from Property: Dear guest, hello: Thank you for your praise and recognition of our hotel and our staff. We are glad that you have a pleasant stay this time. Home Inn Neo Shanghai Railway Station Hotel shows guests the unique charm of a humanistic boutique hotel with its simple style and warm and considerate service. Your recognition is the driving force of our efforts. We look forward to your visit again. I wish you and your family good health, good luck and happiness every day! Chen Hong Xia, General Manager of the Hotel
Guest User
Double Room A
Checked in May 2024
Solo travelers
22 Reviews
4.5/5
Great
Posted on Jul 4, 2024
The location is very good, the subway station is very convenient, but it is a bit inconvenient that the room does not provide toilet paper
Original TextTranslated by Google
Response from Property: Dear guest, hello: Thank you for your stay and for giving us fair comments. High-quality service and a clean and comfortable accommodation environment are our goals all along. We hope to bring guests a home-like accommodation experience. We are sorry for the inconvenience. If you find that the room situation affects you, we suggest you communicate with our front desk and Xiaoru will do her best to help you deal with it. Looking forward to your next visit. Looking forward to your next visit. Wish you a pleasant stay! Chen Hong Xia, General Manager of the Hotel
BABY
Double Room
Checked in May 2024
Business travelers
2 Reviews
5.0/5
Outstanding
Posted on Jun 1, 2024
The hotel is located about 100 meters opposite the subway exit. It is convenient for travel. The service staff will be helpful if you need anything. The room is small, beautiful, clean and tidy. Breakfast and food nearby are quite convenient. I will choose Home Inn next time!
Original TextTranslated by Google
Response from Property: Dear guest, hello: Thank you for your praise and recognition of our hotel and our staff. We are glad that you have a pleasant stay this time. Home Inn Neo Shanghai Railway Station Hotel shows guests the unique charm of a humanistic boutique hotel with its simple style and warm and considerate service. Your recognition is the driving force of our efforts. We look forward to your visit again. I wish you and your family good health, good luck and happiness every day! Chen Hong Xia, General Manager of the Hotel
Guest User
Double Room A
Checked in Mar 2024
Couples
1 Reviews
1.0/5
Posted on Mar 26, 2024
We checked in at 10 o'clock in the evening. There was no parking space downstairs in the hotel. Forget it if there was no parking space. We took the room card and entered the hotel. There was a smell coming from the store. It was extremely smelly. We applied for a room change and got another room. When I turned on the faucet, the water came out yellow. I called the front desk to respond. The front desk was very impatient and said that if I didn't want to stay, I could check out for free. It’s been a tiring day and I wanted to go to bed early, but still like this! Very disappointed with Home Inn
Original TextTranslated by Google
Response from Property: Dear guest, hello: Thank you very much for your stay and your evaluation of the hotel. We are deeply sorry that this stay did not bring you a satisfactory accommodation experience! Regarding the water problem in the room, due to the municipal pipeline emergency repair and water outage for 2 hours on the day of your stay, the water in the water pipe was a little yellow when it was released. We are deeply sorry for the bad experience you have! Regarding the hotel hygiene issues, we will definitely strengthen training in the future to give you a better stay experience. All the staff of the hotel sincerely look forward to your visit again. I hope that next time we will have the opportunity to make up for you in all aspects. I wish you a smooth work, good health and a happy life! Chen Hong Xia, General Manager of the Hotel
Guest User
Double Room
Checked in Sep 2024
Solo travelers
19 Reviews
2.5/5
Posted on Sep 2, 2024
The room smelled like food when I entered it. There was a smell of cigarettes by the bed. After I went to the bathroom to take a shower, there was a smell of vomit. I didn't change rooms because I was too tired. The room was also very small. The front desk service was OK, but the floor was rugged and there were many stairs after taking the elevator.
Original TextTranslated by Google
Response from Property: Dear guest, hello: Thank you very much for your stay and your review of the hotel. We are deeply sorry that this stay did not bring you a satisfactory accommodation experience! If you are not satisfied or need improvement, you can report it directly to our front desk manager. We value every guest's stay experience and hope you will have a good memory during your stay at the hotel. I wish you a happy life! Good work! Hotel General Manager Chen Hong Xia
Guest User
Family Room
Checked in Feb 2024
Travel with friends
3 Reviews
5.0/5
Outstanding
Posted on Feb 28, 2024
We upgraded to a family room for free. The service provided by the store clerk was very warm and thoughtful. We felt the kindness of Suzhou. We will book our hotel again next time.
Original TextTranslated by Google
Response from Property: Dear guests, hello: I have been looking forward to this for a long time. Every time I meet you, it is the best beginning. I send you the most beautiful blessings. I hope to meet you again next time. I will wait for you here! Chen Hong Xia, General Manager of the Hotel
Guest User
Guestroom (2 beds)
Checked in Aug 2024
Family
5 Reviews
5.0/5
Outstanding
Posted on Aug 7, 2024
A very good stay. The location is very convenient. There is a subway station opposite the hotel, which is very convenient for travel. There are also many dining options next to the hotel. The staff is warm and friendly. The room provides two cards, which is convenient for traveling with family members, which is very considerate.
Original TextTranslated by Google
Response from Property: Dear guest, hello: Thank you for your praise and recognition of our hotel and staff. We are very happy that your stay has brought you a pleasant stay experience. Homeinns neo Shanghai Railway Station store shows guests the unique charm of a humanistic boutique hotel with its simple style and warm and considerate service. Your recognition is the driving force for our efforts. We look forward to your visit again. I wish you and your family good health, all the best, and happiness every day! Chen Hong Xia, General Manager of the Hotel
Guest User
Peaceful Sleep Double Bed Room (Graphene Mattress&Sleep Pillow)
Checked in Aug 2024
Couples
25 Reviews
5.0/5
Outstanding
Posted on Aug 5, 2024
The location is close to the subway entrance, and the transportation is really convenient! The rest is standard for a fast hotel. The service attitude of the lady at the front desk is also very good, but you need to pay attention that the takeaway will not be delivered upstairs, so you have to go downstairs to get it yourself. Then there is no toilet paper in the room hh, only toilet paper rolls
Original TextTranslated by Google