Fuyue Hotel Reviews

The hotel is very nice but the worst thing is that even basic English is not spoken by the staff

Typical CN 5star hotel, service just so so, room was fine and clean, breakfast was almost no western food, toast bread was all you could get, for 1x night okay but not worse the price

Great hotel to stay for both business and family. Has everything you need inside, also the surrounding is great, very close to the Wanda plaza. Will book again for sure.

It was a great hotel experience. Right from check-in I had such a pleasant experience. The receptionist (Miss Liu 前台小刘) was accommodating and absolutely went out of her way to help me settle in after a 40hr multi-legged trip. I had to double up on coffee to survive the jet lag and the maid Miss Yang (杨水莲) whom I never actually saw in person took note and left me extra bags of instant coffee with a kind note. The hotel is clean and well maintained. Everything works and is of decent quality. I am not certain if the hospitality star systems in China or anywhere are one and the same. Although I suspect Fuyue's 5-star rating is more domestic than the true five star experience one could get from the Waldorf Astoria, the hotel feels luxurious enough for the money. And while it doesn't come with the level of service one normally would expect from a 4-star place in the west, the local staff I interacted with were all pretty helpful. There's a gym and a 25m pool where 6 or 7 people could swim laps comfortably on the second floor. And the Chinese buffet for breakfast was quite amazing as well - there are enough ingredients and plates that one could consider a typical continental breakfast with two caveats: there is no cheese and the yoghurt is watery. I would definitely go back.

Good service Good food

Everything is very good, and the room has a dedicated butler manager, who is always responsive. I will stay in this hotel next time I come to Songjiang. The barbecued pork buns for breakfast are really delicious! The high floor also has a good night view

The room decoration is still very luxurious, it looks like it was made by Mao Zedong, with large marble blocks of various patterns. The room is large, the view is great, and there are large French windows. The hotel's toiletries need to be improved.

We had to stay overnight in Songjiang. The front desk manager Feng provided nice service. We upgraded the room to Building B. The room was large and comfortable. The guest room was also responsive. [Strong]

A very grand hotel. I stayed for two nights for a meeting. The front desk service was enthusiastic and helped to upgrade the room! The bedding was very comfortable and clean. There are shopping malls and parks around. You can walk to food and entertainment. It was a very satisfactory choice. I would recommend it to my friends.

The room is very spacious and has a grand design. The hotel is very clean, the service attitude is good, and the breakfast has a wide variety, which is not inferior to well-known high-end brands abroad. It is worth recommending.

The lobby is spacious, the room is clean and tidy, the service is very attentive and good, and the preference for the room orientation is carefully asked before check-in. The room is upgraded for free, and the breakfast is very rich. Special thanks to Jiaren friend (phone number ************) for helping to renew the room at the agreed price.

Wang Ziting, Assistant Manager of Shanghai Fuyue Lobby, is very considerate and attentive. Thank you for your help. I will come again if I have the chance. This manager is great. Thank you

Xiaoyang, the front desk staff, is enthusiastic, responsible and makes guests feel at home. Thank you very much. I will book again in the future.

The room is spacious and clean, with beautiful scenery. The most important thing is that the lighting is what I like, not dark and depressing. The details are very good, and it is equipped with a 110w power supply, which can be used with American and Japanese hair dryers.