Jiahong Hotel (Shanghai Pudong Airport, Chuansha Metro Station) Reviews
Jiahong Hotel (Shanghai Pudong Airport, Chuansha Metro Station)
No.5533 Chuansha Road Pudong Shanghai, Pudong New Area, Shanghai, 201299, ChinaView Hotel Details
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Jiahong Hotel (Shanghai Pudong Airport, Chuansha Metro Station) Guest Reviews
4.7/5
Outstanding
3766 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.8
Cleanliness4.7
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All reviews(3766)
Positive reviews(3705)
Reviews with photos/video(569)
Offers pick-up/drop-offs(1209)
Easy to get around(544)
Friendly front desk staff(409)
Delicious breakfast(206)
Close to airport(190)
Convenient for shopping(165)
Nice toiletries(60)
Has facilities for children(29)
Negative reviews(60)
Guest User
Comfortable Big Bed Room
Checked in Oct 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Nov 22, 2024
The staffs were very friendly and considerate, especially Xiao Xue and Xiao Hu. They even allowed us to check in early and check out later. They also assisted us with the disney and airport transfer.
Response from Property: Hello dear guest! Thank you for choosing to stay at Jiahong Hotel. We are very happy for your support and trust in us. We will continue to uphold the service concept of doing things with heart and serving attentively, so that you can feel the warmth of home while staying at Jiahong Hotel in Chuansha. The hotel provides free shuttles from Pudong Airport and Disneyland. You can make a reservation at the front desk. We look forward to having you come again to review our progress. I wish you a happy day! ——Jiajing Customer Experience Officer (●'◡'●)
Guest User
Comfortable Big Bed Room
Checked in Oct 2024
Solo travelers
11 Reviews
4.0/5
Very Good
Posted on Nov 12, 2024
Overall good stya
They provide free shuttle bus to Disneyland and to airport
Thanks for receptionist help and they gave Keychain upon checking out, 小雪 and 小胡
Response from Property: Dear Di Guest Officer, thank you very much for your support of the hotel. I did not get your full 5-point praise. Jiajia is still a little bit disappointed. Maybe Jiajia has not done enough. I hope you will come next This visit can point out our shortcomings to us. Jiajia will work hard to do better. Jiajia's attentive service makes every customer who comes to the store feel the warmth of home. I hope Jiajia's service can bring you More surprises and touches, looking forward to your next visit!
Guest User
Comfortable Double Bed Room
Checked in Dec 2024
Travel with friends
1 Reviews
4.7/5
Amazing
Posted on Jan 7, 2025
Clean and tidy, good service team always there to assist when needed. Location is close to Disneyland and the shuttle bus makes the whole Disneyland experience smooth. 👍🏻
Response from Property: Hello dear guest! Thank you for choosing to stay at Jiahong Hotel. We are very happy for your support and trust in us. We will continue to uphold the service concept of doing things with heart and serving attentively, so that you can feel the warmth of home while staying at Jiahong Hotel in Chuansha. The hotel provides free shuttles from Pudong Airport and Disneyland. You can make a reservation at the front desk. We look forward to having you come again to review our progress. I wish you a happy day! ——Jiajing Customer Experience Officer (●'◡'●)
Guest User
Comfortable Big Bed Room
Checked in Sep 2024
Travel with friends
2 Reviews
5.0/5
Outstanding
Posted on Oct 28, 2024
Great stay & nice front desk
Response from Property: Hello dear guest! Thank you for your review and your recognition of our hotel! The hotel advocates "attentive service", and we are carefully finding opportunities to provide you with services. The hotel is only 5 minutes' walk from Metro Line 2. It is a good choice for both traveling and business trips. Your satisfaction is our pursuit! All the staff of the hotel look forward to your visit again
Meow_meow
Comfortable Big Bed Room
Checked in Dec 2024
Family
10 Reviews
5.0/5
Outstanding
Posted on Jan 5, 2025
The location is so gd for transfer another flight. Free shuttle bus and the driver reli nice.
Response from Property: Hello dear guest! Thank you very much for your stay and appreciation. A smile and a greeting all represent that Jiajia Baby attaches great importance to you. We are very happy to bring you a wonderful time during your trip. Your praise is a great encouragement to the hotel. In addition, the hotel has a gym and a laundry room that are free for you to use. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life! ——Jiajing Customer Experience Officer (●'◡'●)
Jane YY
Superior Twin Room
Checked in Sep 2024
Travel with friends
5 Reviews
4.7/5
Amazing
Posted on Oct 19, 2024
Good service and ambience.
Response from Property: Hello dear guest! Thank you for your review and your recognition of our hotel! The hotel advocates "attentive service", and we are carefully finding opportunities to provide you with services. The hotel is only 5 minutes' walk from Metro Line 2. It is a good choice for both traveling and business trips. Your satisfaction is our pursuit! All the staff of the hotel look forward to your visit again
Bahridin
Superior Twin Room
Checked in Nov 2024
Business travelers
31 Reviews
2.5/5
Posted on Dec 7, 2024
We booked this hotel because of location to airport and close to subway. Check in was ok, they don’t understand a word in English. Breakfast very simple and plain, no variety at all. For foreigners only bowl of cereal or eggs
Response from Property: Dear guest, thank you for your review of the hotel! We are sorry that we were not able to give you a perfect check-in experience this time. We are deeply sorry for your experience during your stay at the hotel. If you come here next time, you can inform the hotel of your needs. I believe we can satisfy you. I hope you can book this hotel again and give us a chance to apologize. Looking forward to visiting again and seeing our progress~~
Pibee Lo
Comfortable Big Bed Room
Checked in Oct 2024
Couples
1 Reviews
4.7/5
Amazing
Posted on Nov 26, 2024
Overall not bad, actually is my friend introduce me to book this hotel. I love it with all service include transport send us to disney and airport. Other than this, Xiao Lan and Xiao Song, i really appreciate their service. Thank you so much
Response from Property: "Jiajia" with more friendly and considerate services! I hope you will always accompany us and witness our continuous growth. We look forward to your visit again!
Guest User
Superior Double
Checked in Oct 2024
Family
2 Reviews
4.7/5
Amazing
Posted on Nov 10, 2024
We enjoyed our stay. The room was clean and spacious. The staff was very helpful. The breakfast has a good variety of Chinese and western food. Great laundry machine and drier for families with small children.
Only minus in our room was that the window was quite small.
The door to the hotel room was too narrow to fit the stroller.
Response from Property: Dear guests: Thank you for choosing us and for your support and love for Jiajia. Your satisfaction with the facilities and services of the hotel is the driving force of the work of the hotel staff, so that every guest can feel at home is the ultimate goal of our services. The hotel has 24-hour self-service freshly ground coffee, and is equipped with free high-speed WIFI, is the best choice for your travel, hope that through our warm and sincere service to make your memories in Shanghai are beautiful and worthy of nostalgia, we sincerely look forward to your next visit, I wish you a happy life and everything goes well!
Gabriele
Superior Double
Checked in Oct 2024
Business travelers
9 Reviews
2.2/5
Posted on Nov 8, 2024
The hotel is not old but really need to be fixed. The bathroom cabinet was broken, the gym had water leaking and both floor and ceiling are heavily damaged. Very basic breakfast. Hair in the bed.
Response from Property: Dear guest, thank you for your review of the hotel! We are sorry that we were not able to give you a perfect check-in experience this time. We are deeply sorry for your experience during your stay at the hotel. If you come here next time, you can inform the hotel of your needs. I believe we can satisfy you. I hope you can book this hotel again and give us a chance to apologize. Looking forward to visiting again and seeing our progress~~
Guest User
Comfortable Double Bed Room
Checked in Sep 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Oct 23, 2024
Provide free shuttle bus service and optional Disney tour! Receptionist 小兰 provides exceptional service! Free keychain upon checkout :)
Response from Property: Hello dear guest! Thank you very much for your stay and appreciation. A smile and a greeting all represent that Jiajia Baby attaches great importance to you. We are very happy to bring you a wonderful time during your trip. Your compliments are a great encouragement to the hotel. In addition, the hotel has a gym and a laundry room that are free for you to use. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life! ——Jiajing Customer Experience Officer (●'◡'●)
JIA YING
Comfortable Double Bed Room
Checked in Sep 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Oct 18, 2024
The receptionist are very friendly. They try their best to communicate in English using apps. Although the rooms are just normal. Good for short stay near to Disneyland. Have free shuttle bus to Disneyland and airport. Quite convenient.
Response from Property: Hello dear guest! Thank you for choosing Jiahong Hotel Shanghai Pudong Airport Chuansha Subway Station Branch and for your recommendation and support. We are very happy that you are satisfied with the overall quality and service of the hotel. We will continue to work hard to serve every guest who stays at the hotel. All bring meaningful living and traveling experience, and through our enthusiastic and sincere service, your memories in Shanghai will be beautiful and worthy of nostalgia. We sincerely look forward to your next visit, and wish you a happy life and everything goes well! ——Jiajing Customer Experience Officer (●'◡'●)
VeraL
Comfortable Double Bed Room
Checked in Mar 2024
Couples
2 Reviews
5.0/5
Outstanding
Posted on Apr 17, 2024
Hotel do provide free shuttle bus to airport and disneyland. They gave us a free keychain once check out. Overall had a pleasant stay here
Response from Property: Hello, dear guests! Thank you for choosing to stay at Ka Hung Hotel, the river is slow, the time is soft, thank you for your support, Jia Jia will continue as always good quality and more perfect service. The hotel is only 5 minutes' walk from Line 2, Chuansha Station. It is very convenient to travel to all the scenic spots. Thank you again for your support!
Felice
Superior Twin Room
Checked in Mar 2024
Family
28 Reviews
5.0/5
Outstanding
Posted on Apr 21, 2024
Location is quite near to Disneyland.
More over, hotel provide free shuttle transfer to & from Disneyland & Airport.
During my pick up from Disney, they're very thoughtful by providing snacks & drinks on the shuttle bus.
Upon check out, both of us got the free keychain as memento from them.
Definitely must stay here for Disney & airport !
Response from Property: Thank you for your support to our hotel. It is our honor to provide guests with good environmental services. Your recognition is our greatest encouragement. We will continue to maintain it in the future work and strive to create a better stay experience for guests. The hotel also has a great Chinese and Western breakfast, with fresh and freshly cooked noodles. Strips of wontons, including freshly ground coffee and sliced bread, etc. The breakfast time is from 7:00 to 10:00. Even if you sleep in, you can have a good breakfast. Jiajia once again expressed her most sincere thanks on behalf of all the friends of the hotel, and looks forward to your re-stay - Jia Guest Experience Officer (●'◡'●)
Guest User
Superior Twin Room
Checked in Nov 2024
Family
2 Reviews
5.0/5
Outstanding
Posted on Dec 5, 2024
The hotel provide free shuttle to Disneland & Airport. Walking distance to a mall.
Response from Property: Hello dear guest! Thank you for choosing to stay at Jiahong Hotel. We are very happy for your support and trust in us. We will continue to uphold the service concept of doing things with heart and serving attentively, so that you can feel the warmth of home while staying at Jiahong Hotel in Chuansha. The hotel provides free shuttles from Pudong Airport and Disneyland. You can make a reservation at the front desk. We look forward to having you come again to review our progress. I wish you a happy day! ——Jiajing Customer Experience Officer