Oakwood Residence Shanghai Reviews
Oakwood Residence Shanghai
No.103 Wu'ning Road, Putuo District, Shanghai, 200063, ChinaView Hotel Details
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1 night
Oakwood Residence Shanghai Guest Reviews
4.4/5
102 Reviews
Verified reviewsLocation4.5
Amenities4.3
Service4.5
Cleanliness4.4
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All reviews(102)
Positive reviews(91)
Reviews with photos/video(15)
Awesome rooms(33)
Large rooms(18)
Easy to get around(17)
Friendly staff(17)
Convenient for shopping(9)
Close to metro(8)
Many amenities(5)
Perfect for kids(4)
Negative reviews(11)
Danielle
One Bedroom Executive
Checked in Mar 2025
Family
18 Reviews
Posted on Mar 28, 2025
The location is 15 minutes driving from Shanghai Railway Station, and there is one Metro 3 minutes walking.
The apartment is simple, a bit old, but good when traveling with babies, there is a kitchen and living room, very comfortable.
Guest User
Studio Executive
Checked in Sep 2023
Family
11 Reviews
Very Good
Posted on Sep 9, 2023
There is Imago mall and metro L14 right next to Oakwood. So it's convenient if you use metro a lot. But if you use taxi, it's in Putuo district so not exactly in city center.
The room is clean however the corridor in front of the room smells bad. Think it comes from the carpet. Maybe they should change it.
Happy with the overall stay with Oakwood.
Response from Property: Dear Customer, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. About the smell issue, we will figure it out and make the corridor be comfortable and better. Once again, thank you for your valued patronage. From all of us at Oakwood Residence Shanghai, we look forward to welcoming you again in the future. Jack Shen Front Office Manager
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MissyLoo
Three Bedroom Deluxe
Checked in Dec 2023
Family
2 Reviews
Outstanding
Posted on Jan 31, 2024
Great service from the concierge.
Rooms are clean and huge, though the furnitures are not consider in the nines but good enough.
The location is really good as in the metro station is just right next to the hotel and the Imago mall is situated right next to the hotel as well. With a huge supermarket and loads of eateries.
Would definitely recommend this accommodation especially with kids.
Response from Property: Dear Customer, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Oakwood Residence Shanghai, we look forward to welcoming you again in the future. Jack ShenFront Office Manager
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Guest User
Two Bedroom Deluxe
Checked in Jul 2024
Family
1 Reviews
Amazing
Posted on Jul 27, 2024
Breakfast could be better.
Response from Property: Dear customer, thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Your feedback will make us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Oakwood Residence Shanghai, we look forward to welcoming you again in the future.SincerelyJack Shen
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Leonida
Studio Executive
Checked in Mar 2024
Family
66 Reviews
Outstanding
Posted on Mar 19, 2024
Nearby shopping areas..Super good Hotel..
Response from Property: Dear Customer, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Oakwood Residence Shanghai, we look forward to welcoming you again in the future. Jack Shen Front Office Manager
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Guest User
Executive Suite
Checked in Apr 2024
Family
1 Reviews
Posted on Apr 21, 2024
Good location but older faculties
Response from Property: Dear Customer, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Oakwood Residence Shanghai, we look forward to welcoming you again in the future. Jack Shen Front Office Manager
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Anonymous User
Three Bedroom Deluxe
Checked in Apr 2023
Family
23 Reviews
Outstanding
Posted on May 2, 2023
Very close to IMAGO mall, easy to shop grocery and food, coffee. Easy access to hema. Nice service, very kind front desk
Response from Property: Dear Customer,We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.Once again, thank you for your valued patronage. From all of us at Oakwood Residence Shanghai, we look forward to welcoming you again in the future.Jack ShenFront Office Manager
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WilliamNg_HK
Studio Executive
Checked in Jun 2023
Business travelers
4 Reviews
Posted on Jul 23, 2023
good location and the room is clean
but not so many facilities are there
Response from Property: Dear Customer, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Oakwood Residence Shanghai, we look forward to welcoming you again in the future. Jack Shen Front Office Manager
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KevinW
One Bedroom Executive
Checked in Sep 2023
Couples
28 Reviews
Outstanding
Posted on Sep 20, 2023
Great location, great appliances to use for cooking
Response from Property: Dear Customer, We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Oakwood Residence Shanghai, we look forward to welcoming you again in the future. Jack ShenFront Office Manager
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Kwai Lan
Studio Executive
Checked in Feb 2023
Business travelers
8 Reviews
Very Good
Posted on Apr 29, 2023
Choose to stay here due to the convenience of metro line and a shopping mall that has a super mart next to it. Restaurants are next door. Second home in Shanghai. Don’t bet too much on the breakfast or service, the rest is fine.
Response from Property: Dear Customer,We were delighted to learn that you enjoyed your stay with us. At the same time, we have noticed the problem of breakfast and are improving it step by step. We hope to bring you better breakfast and service in the future. Once again, thank you for your valued patronage. From all of us at Oakwood Residence Shanghai, we look forward to welcoming you again in our property.Jack ShenFront Office Manager
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Guest User
Studio Executive
Checked in Feb 2025
Business travelers
2 Reviews
Outstanding
Posted on Mar 6, 2025
I was on a business trip for one night and found an apartment near the company. The room was relatively large and had a balcony, which was suitable for our needs. I preferred their gym, the treadmill, elliptical machine and strength area at least met my needs.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing Oakwood Apartments Shanghai. We are very happy to know that we can meet your expectations of Oakwood Shanghai. This will motivate us to set higher standards for ourselves and have the opportunity to provide you with better service and experience in the future. Thank you again for your recognition of Oakwood Shanghai and we look forward to your next visit! - Jack SHEN, Front Office Manager
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Yayaya
Studio Executive
Checked in Feb 2025
Family
8 Reviews
Outstanding
Posted on Feb 14, 2025
Serviced apartments are the best for traveling with kids. There is a parking lot downstairs, connected to the Woge Plaza, which is very convenient for food, accommodation and transportation. The room layout is also very similar to the Somerset I stayed in Thailand. The balcony is large and feels like home. Because I stayed with my baby, the hotel also gave me a late check-out until 2 o'clock. Thank you very much!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing Oakwood Shanghai. We are very happy to know that we can meet your expectations of Oakwood Shanghai. This will motivate us to set higher standards for ourselves and have the opportunity to provide you with better service and experience in the future. Thank you again for your recognition of Oakwood Shanghai and we look forward to your next visit! - Jack SHEN, Front Office Manager
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Guest User
Studio Executive
Checked in Feb 2025
Business travelers
3 Reviews
Outstanding
Posted on Feb 12, 2025
I was amazed by the huge balcony, which was nice. I usually check the room facilities first, and the room was basically ready for check-in. The refrigerator was also cleaned quite well.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing Oakwood Shanghai. We are very happy to know that we can meet your expectations of Oakwood Shanghai. This will motivate us to set higher standards for ourselves and have the opportunity to provide you with better service and experience in the future. Thank you again for your recognition of Oakwood Shanghai and we look forward to your next visit! - Jack SHEN, Front Office Manager
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WayneAvena
One Bedroom Executive
Checked in Feb 2025
Family
15 Reviews
Outstanding
Posted on Feb 12, 2025
The hotel room is very large. The biggest advantage of choosing an apartment is that there is a washing machine, and it also has a dryer, which is really thoughtful! There is a shopping mall next to the hotel. It is very convenient to buy things at Hema and then go back to the room to make them yourself. Metro Line 14 is just downstairs, which is very convenient! I brought several boxes when I checked in, and the porter at the door helped me to the room enthusiastically. The receptionist at the front desk was very enthusiastic and took me around all the areas. It feels very warm and I will continue to patronize in the future 🙂🙂🙂
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Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing Oakwood Shanghai. We are very happy to know that we can meet your expectations of Oakwood Shanghai. This will motivate us to set higher standards for ourselves and have the opportunity to provide you with better service and experience in the future. Thank you again for your recognition of Oakwood Shanghai and we look forward to your next visit! - Jack SHEN, Front Office Manager
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joesyzhou
Studio Executive
Checked in Feb 2025
Solo travelers
4 Reviews
Posted on Feb 9, 2025
The facilities are a bit old. The air conditioner doesn't work at all. The sheets are thin and it's a bit cold to sleep at night. It's already early in the morning when I checked in. I only stayed for one night and I was too lazy to ask the hotel staff to solve it.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for staying at Oakwood Residence Shanghai and sharing your valuable comments and feedback. We sincerely apologize that we were unable to provide you with a satisfactory stay experience this time. We are always committed to making improvements in all aspects to enhance the guest experience. We hope to have the opportunity to serve you again in the future and restore your confidence in us. Thank you again for choosing Oakwood Residence Shanghai. We look forward to seeing you again. ——Jack SHEN, Front Office Manager
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