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Shanghai Marriott Marquis City Centre Guest Reviews
4.8/5
Excellent
5835 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(5835)
Positive reviews(5745)
Reviews with photos/video(2940)
Near shopping area(626)
Friendly front desk staff(615)
Delicious breakfast(538)
Convenient for shopping(530)
Great swimming pool(84)
Loved the night views(65)
Perfect for kids(63)
Negative reviews(90)
Guest User
Executive Twin Room
Checked in 2024년 11월
Family
1 Reviews
5.0/5
Outstanding
Posted on 2024년12월1일
Exceptional Service and Perfect Location
My stay at Shanghai Marriott Marquis City Centre was fantastic! The service was top-notch—despite receiving multiple Taobao parcels daily, the staff were incredibly patient, always helping to locate them and even delivering them directly to my room.
As the Executive Lounge was under renovation, they thoughtfully provided complimentary bento boxes sent to our room, which was a lovely touch. The room itself was spacious and comfortable, featuring two double beds that easily accommodated four people.
The location couldn't be more convenient. With McDonald’s and Luckin Coffee right next door and the bustling Nanjing Road just a 5-minute walk away, everything I needed was within easy reach.
Highly recommend this hotel for its impeccable service, thoughtful gestures, and unbeatable location.
Response from Property: Dear guests, thank you for choosing to stay at Shanghai Marriott Hotel City Centre and leaving us a five-point praise. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue to work hard and make progress. Looking forward to seeing you next time.
Soo Chin
DeluxeTwin room
Checked in 2024년 11월
Family
1 Reviews
5.0/5
Outstanding
Posted on 2024년11월28일
Clean room with great city view. Very convenient location. Kids are happy to play in the bathtub. I was served by Tristan who is a very warm and helpful receptionist.
Response from Property: Dear guest, thank you for choosing to stay at the Shanghai Marriott Marquis Hotel and leaving us a five-star rating. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the sense of happiness that this journey has brought to you. This is what our service providers have always pursued, and it will also become the driving force for us to continue to work hard and strive for progress. Looking forward to seeing you again next time
Ceciliag0h
DeluxeDouble room
Checked in 2024년 11월
Solo travelers
2 Reviews
5.0/5
Outstanding
Posted on 2024년11월16일
Super clean room with comfortable bed and beautiful view. Convenient location near metro. The staffs were helpful, awesome service from Tristan and room keeping too.
Response from Property: Dear guest, thank you for choosing to stay at the Shanghai Marriott Marquis Hotel and leaving us a five-star rating. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the sense of happiness that this journey has brought to you. This is what our service providers have always pursued, and it will also become the driving force for us to continue to work hard and strive for progress. Looking forward to seeing you again next time
Mustafa
DeluxeDouble room
Checked in 2024년 9월
Family
18 Reviews
5.0/5
Outstanding
Posted on 2024년9월17일
Nice hotel and wonderful surface. Everything is good. The room good room. Everything inside is new. I like it. Every triple I booking this is the hotel more than five years. Just I choose this is hotel. Love it
6/19
Response from Property: Dear guests, thank you for choosing to stay at Shanghai Marriott Hotel City Centre and leaving us a five-point praise. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue to work hard and make progress. Looking forward to seeing you next time.
Guest User
DeluxeDouble room
Checked in 2024년 10월
Family
1 Reviews
5.0/5
Outstanding
Posted on 2024년10월20일
Very close to shoppng malls like
新世界城 (lots of food options)
No 1 shopping mall
Walking distance to 南京路步行街! Amazed
Their gym is very very complete!
Staffs are very nice, helping me with my didi booking, always offer to open the car door for me
And insist on helping me with the luggage,
Response from Property: Dear guests, thank you for choosing to stay at Shanghai Marriott Hotel City Centre and leaving us a five-point praise. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue to work hard and make progress. Looking forward to seeing you next time.
Guest User
DeluxeTwin room
Checked in 2024년 11월
Family
1 Reviews
5.0/5
Outstanding
Posted on 2024년11월24일
Great experience at this hotel. Cozy and clean hotel room. Recommended!
Response from Property: Dear guest, thank you for choosing to stay at the Shanghai Marriott Marquis Hotel and leaving us a five-star rating. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the sense of happiness that this journey has brought to you. This is what our service providers have always pursued, and it will also become the driving force for us to continue to work hard and strive for progress. Looking forward to seeing you again next time
Guest User
Skyline King room
Checked in 2024년 10월
Family
3 Reviews
5.0/5
Outstanding
Posted on 2024년11월10일
It’s a great pleasure to stay here, location is great and the room view is good.
Response from Property: Dear guest, thank you for choosing to stay at the Shanghai Marriott Marquis Hotel and leaving us a five-star rating. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the sense of happiness that this journey has brought to you. This is what our service providers have always pursued, and it will also become the driving force for us to continue to work hard and strive for progress. Looking forward to seeing you again next time
Guest User
DeluxeDouble room
Checked in 2024년 10월
Family
3 Reviews
4.5/5
Great
Posted on 2024년10월6일
The hotel is considerably in a good location and provide an overall Marriott 5 star standards. We had a pleasant stay. The staff is friendly and very supportive. The root. Is clean, a bit tight but all meet requirements.
Response from Property: Dear guest, thank you for choosing to stay at the Shanghai Agile Marriott Hotel and leaving us a five-star rating. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the sense of happiness that this journey has brought to you. This is what our service providers have always pursued, and it will also become the driving force for us to continue to work hard and strive for progress. Looking forward to seeing you again next time
Guest User
Superior Deluxe Room
Checked in 2024년 9월
Couples
1 Reviews
5.0/5
Outstanding
Posted on 2024년9월8일
Clean classic room. The lights are not smart function and a bit quite hot. But overall great experience and the breakfast buffet is amazing too
Response from Property: 尊敬的賓客您好,感謝您選擇入住上海雅居樂萬豪酒店並給我們留下五分好評。很高興酒店的每一個環節都得到您的認可,通過您細緻入微的描述,可以感受到這次旅程給您帶來的幸福感,這是我們服務者一直追求的,這也將成為我們繼續努力、不斷進取的動力,期待下次再見
Happy
DeluxeTwin room
Checked in 2024년 8월
Family
3 Reviews
5.0/5
Outstanding
Posted on 2024년9월2일
Hotel service is good. Room is big and clean. location is brilliant across Nanjing shopping belt and the metro is just a short walk away.
There’s a Macdonalds beside the hotel and KFC/ 7-11 across the street.
We totally enjoyed our stay with Marriott.
Response from Property: 尊敬的賓客您好,感謝您選擇入住上海雅居樂萬豪酒店並給我們留下五分好評。很高興酒店的每一個環節都得到您的認可,通過您細緻入微的描述,可以感受到這次旅程給您帶來的幸福感,這是我們服務者一直追求的,這也將成為我們繼續努力、不斷進取的動力,期待下次再見
Guest User
Skyline Twin room
Checked in 2024년 12월
Family
2 Reviews
5.0/5
Outstanding
Posted on 2024년12월3일
Delicious breakfast,showered
Response from Property: Dear guest, thank you for choosing to stay at the Shanghai Marriott Marquis Hotel and leaving us a five-star rating. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the sense of happiness that this journey has brought to you. This is what our service providers have always pursued, and it will also become the driving force for us to continue to work hard and strive for progress. Looking forward to seeing you again next time
Valeria
DeluxeTwin room
Checked in 2024년 7월
Family
2 Reviews
5.0/5
Outstanding
Posted on 2024년7월7일
Went to Shanghai for short weekend holiday, really satisfied with this hotel. Service is very good and helpful, the room is very clean, also the location is really strategic (5 mins walk to Nanjing lu). Definitely will come back to stay here 😄
Response from Property: Dear guest, it is our honor that you have chosen the Shanghai Yaju Le Marriott Hotel on this trip. Thank you for your positive feedback and sharing pictures with us. Thank you very much for your favor and love towards our hotel! The pace of progress never stops, and for your trust, we will persevere even more.
Runbo Deng
Superior Deluxe Room
Checked in 2024년 6월
Couples
3 Reviews
5.0/5
Outstanding
Posted on 2024년6월17일
The school held an event at Marriott, so we chose to stay here for one night. Although the hotel has been open for many years, the furnishings are very new, and the hotel service is nice. Overall, it is a good stay experience!
Response from Property: Dear guest, thank you for choosing to stay at Shanghai Marriott Hotel Agile and leaving us a five-star review. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness this journey has brought to you. This is what our service providers have been pursuing, and this will also be what we continue to strive for. , the motivation to keep making progress, and look forward to serving you next time
CXS
DeluxeDouble room
Checked in 2024년 6월
Couples
1 Reviews
5.0/5
Outstanding
Posted on 2024년6월24일
Hotel was centrally located and very near the subway as well as the Nanjing Pedestrian street. Breakfast variety was good as well with a mix of Western and Chinese cuisine. Main gripe was that the front desk seem to be always understaffed and took quite some time for check-in
Response from Property: Dear guest, thank you for choosing to stay at Shanghai Marriott Hotel Agile and leaving us a five-star review. I am very glad that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness this journey has brought to you. This is what our service providers have always pursued, and this will also be what we continue to strive for. , the motivation to keep making progress, and look forward to serving you next time
Guest User
Superior Deluxe Room
Checked in 2024년 8월
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on 2024년9월13일
Excellent hotel and customer service from Cora Tang
Response from Property: 尊敬的賓客您好,感謝您選擇入住上海雅居樂萬豪酒店並給我們留下五分好評。很高興酒店的每一個環節都得到您的認可,通過您細緻入微的描述,可以感受到這次旅程給您帶來的幸福感,這是我們服務者一直追求的,這也將成為我們繼續努力、不斷進取的動力,期待下次再見