Hengshan Garden Hotel Reviews
Hengshan Garden Hotel
No. 516 Hengshan Road, Xuhui District, Shanghai, 200030, ChinaView Hotel Details
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1 night
Hengshan Garden Hotel Guest Reviews
4.6/5
Very Good
2377 Reviews
Verified reviewsLocation4.7
Amenities4.5
Service4.6
Cleanliness4.7
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All Reviews(2377)
Positive reviews(2318)
Reviews with photos/video(460)
Easy to get around(161)
Delicious breakfast(133)
Friendly front desk staff(111)
Close to metro(46)
Luxurious(19)
Garden view(17)
Great swimming pool(16)
Excellent afternoon tea(16)
Negative reviews(59)
Chen
Business Queen Room
Checked in Jun 2024
Solo travelers
1 Reviews
Great
Posted on Jun 23, 2024
The location is excellent. It is walking distance to a subway station. Nice surroundings. Lots of greenery, parks, nice buildings.
Response from Property: Thank you for the comment. It’s our pleasure that the hotel leaves a deep and great impression on you. We’ll continue to provide best service and we are looking forward for your visit to Hengshan Garden Hotel again.
wei jian
Standard Queen Room
Checked in Mar 2024
Solo travelers
3 Reviews
Great
Posted on Apr 5, 2024
Great area, oasis in a bustling city. There's few Shanghai style breakfast stores within walking distance, highly recommend.
Response from Property: Your affirmation is our driving force for continuous improvement and progress, and we eagerly look forward to your next stay!
Otto
Standard 2-bed Room
Checked in Mar 2024
Solo travelers
3 Reviews
Very Good
Posted on Apr 3, 2024
The location is excellent in a quiet area at the end of Hengshan road. Room are big and beds quite hard Breakfast excellent but from a Chinese and European point og View. The coffee even Ok.
There is a small garden behind the hotel..very nice .
Its only 200 m to Hengshan subway station line 1.
Staff friendly and helpful.
One thing, some people do still smoke, we not provide them with a chair in the garden and an abstract...please.
Response from Property: Thank you for choosing Hengshan Garden Wine! We are always committed to providing guests from all over the world with a comfortable and warm living environment and thoughtful service. If you have any questions about the facilities in the room during your stay, you can call extension 84 to contact the lobby manager at any time. We are happy to serve you! We will also pay attention to and improve the daily maintenance of hotel facilities and equipment to provide guests with a more comfortable living environment. Hope you continue to choose us, and sincerely look forward to your next visit!
Guest User
Picardie Deluxe King Room
Checked in Apr 2024
Couples
3 Reviews
Outstanding
Posted on Apr 17, 2024
Great experience at the VIP building.
Response from Property: Thank you for your evaluation. Your affirmation is the driving force for our continuous improvement and progress.Looking forward to your check-in again!
Alon
Business Queen Room
Checked in Jun 2024
Couples
2 Reviews
Amazing
Posted on Jun 27, 2024
We would like to special thanks to the front desk Ms. Sissi for going above and beyond by answering all our needs with professionalization.
Response from Property: Thank you for taking the time to provide feedback on your experience at Hengshan Garden Hotel. We are delighted to hear that you had a positive stay with us. We appreciate your kind words and recommendation. We look forward to welcoming you back to our hotel in the near future.
Guest User
Business Queen Room
Checked in Jun 2024
Solo travelers
2 Reviews
Outstanding
Posted on Jun 24, 2024
Great experience, friendly concierge staff, large clean room, and right in the middle of everything with lots of great coffee shops nearby. Great stay - 谢谢！
Response from Property: Thank you for taking the time to share your feedback with us.We are delighted to hear that you found our staff to be very friendly. Providing true hospitality and creating a welcoming environment for our guests are top priorities for us, and it's wonderful to know that our team made a positive impression on you.Your kind words will be shared with our staff, as they serve as an encouragement to continue delivering excellent service.Thank you once again for your feedback. We are looking forward to serving you next time.
Q_Penang Lang
Standard 2-bed Room
Checked in Dec 2023
Friends
2 Reviews
Outstanding
Posted on Dec 15, 2023
Super helpful and friendly staff. Assisting me in ordering food delivery, ordering didi (cab/taxi) and also with my luggages.
Special thanks to the very thoughtful house keeping lady, I think her surname is Fang, who is on duty from Dec 4th till 9th on the 11th floor. She put in extra effort and try her best to help my colleague from Philippines even with language barrier. Love the location as well, very near the subway station, beautiful surroundings during Autumn, a lot of locals and non local restaurants. Convenient location.
Response from Property: Thank you very much for your support to our hotel! I am glad to hear that you have had a pleasant stay at the hotel. We will continue to work hard to provide you with a more comfortable and warm environment! Looking forward to your next visit and patronage!
Guest User
Standard 2-bed Room
Checked in Nov 2023
Business travelers
34 Reviews
Outstanding
Posted on Nov 13, 2023
This was my first time in Shanghai, and it was a bit intimidating. I couldn't believe how big the city was! I needed a place that was somewhat centrally located after I finished an event on the outskirts of the city. But this was easily locatable, affordable, and friendly. It also had a robe in the closet. Great find!
Response from Property: Dear guest, thank you very much for your positive feedback on our hotel. We will continue to strive to live up to your positive feedback. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey!
Anonymous User
Business Queen Room
Checked in Nov 2023
Business travelers
58 Reviews
Very Good
Posted on Nov 13, 2023
Great hotel. Location isn’t great not a lot to do around here. The gym is one of the best I have been to in a hotel. The fitness facilities are amazing. I will stay here again.
Response from Property: Thank you very much for your support of our hotel! I am glad to learn that you have had a pleasant stay experience at the hotel. We will continue to work hard to provide you with a more comfortable and warm environment! Looking forward to your next visit and patronage!
Yanbing
Standard Queen Room
Checked in Apr 2024
Couples
3 Reviews
Outstanding
Posted on Apr 29, 2024
It was a wonderful experience staying at the Hengshan Garden Hotel. Nice location, easy access to many places that we needed to visit. The cleaning crew was very efficient, accommodating and friendly. The pretty garden in the back of the hotel is a plus.
Response from Property: Dear guests, thank you very much for your praise of our hotel. We will answer again.We will live up to your praise. Thank you again for your affirmation of the hotel. Looking forward to it again.Come here again and have a good trip!
Roth Hubert
Business Queen Room
Checked in Apr 2024
Business travelers
10 Reviews
Amazing
Posted on Apr 25, 2024
The Hengshang Garden hotel is very good hotel, with a beautifull garden in which one can take a good rest. The food quality is of a very good standard and can be highly recommended. The Hengshan bakery additionally offers a very attractive assortment of delicious cakes.
Response from Property: Dear guests, thank you very much for your praise of our hotel. We will answer again.We will live up to your praise. Thank you again for your affirmation of the hotel. Looking forward to it again.Come here again and have a good trip!
Guest User
Business 2-bed Room
Checked in Apr 2024
Family
3 Reviews
Outstanding
Posted on Apr 12, 2024
The hotel boasts an excellent location, with unique gardens nestled in the heart of the city center. The outstanding facilities, including a full-size indoor swimming pool and fitness center, added to the overall excellence of my stay.
The staff and their service was truly exceptional. I was pleasantly surprised when they acknowledged my birthday with a heartfelt wish and a delicious cake from their bakery. It made my experience even more memorable.
I will definitely stay at this hotel again and highly recommend it to my friends.
Response from Property: Thank you very much for your support to our hotel! I am glad to hear that you have had a pleasant stay at the hotel. We will continue to work hard to provide you with a more comfortable and warm environment! Looking forward to your next visit and patronage!
JohnGA
Business 2-bed Room
Checked in Mar 2024
Family
10 Reviews
Very Good
Posted on Apr 11, 2024
Good value for money in this area of the city. Clean and comfortable. Close to metro lines 1 and 10.
Response from Property: Thank you for your review. Your affirmation is our driving force for continuous improvement and progress. We eagerly look forward to your next stay!
Guest User
Standard Queen Room
Checked in Apr 2024
Business travelers
19 Reviews
Outstanding
Posted on Apr 18, 2024
Nice facilities! Very well renovated. Looks actually better in reality than the pictures. 
Response from Property: Dear guests, thank you very much for your praise of our hotel. We will answer again.We will live up to your praise. Thank you again for your affirmation of the hotel. Looking forward to it again.Come here again and have a good trip!
Guest User
Deluxe Queen Room
Checked in Nov 2023
Business travelers
8 Reviews
Outstanding
Posted on Nov 27, 2023
steven wu was thoughtful and considerate ,he arranged nice room for me and introduced nearby shopping mall for me ,service of reception was flawless ,room was elegant ,looking forward to coming back soon
Response from Property: Thank you very much for your support to our hotel! I am glad to hear that you have had a pleasant stay at the hotel. We will continue to work hard to provide you with a more comfortable and warm environment! Looking forward to your next visit and patronage!
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