Mercure Shanghai Hongqiao SOHO Reviews
Mercure Shanghai Hongqiao SOHO
No.99 Fuquan Road, Changning District, Shanghai, ChinaView Hotel Details
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Mercure Shanghai Hongqiao SOHO Guest Reviews
4.9/5
Perfect
5096 Reviews
Verified reviewsLocation4.9
Amenities4.8
Service4.8
Cleanliness4.9
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All reviews(5096)
Positive reviews(5058)
Reviews with photos/video(755)
Easy to get around(972)
Convenient location(831)
Close to metro(597)
Delicious breakfast(378)
Large rooms(330)
Friendly front desk staff(315)
Perfect for business trips(207)
Would stay again(170)
Negative reviews(38)
World_Wanderer
Queen Room
Checked in Mar 2025
Business travelers
8 Reviews
Outstanding
Posted on Mar 29, 2025
Hotel was nice enough to accommodate the floor request, and food/item delivery could be sent by their robot machine to outside my room, no need to head down to collect. Convenience at best.
Rossi
Standard Queen Room
Checked in Mar 2025
Couples
56 Reviews
Outstanding
Posted on Mar 23, 2025
I was with my wife and she enjoyed a lot. Close to the new shopping center with a lot of food alternatives dx
Response from Property: Dear guest:Thank you for your positive reviews. Looking forward to your next stay.
Jennifer
Queen Room
Checked in Feb 2025
Solo travelers
1 Reviews
Outstanding
Posted on Feb 24, 2025
Great hotel with kind and helpful staff. Very close to the metro. Rooms spacious and clean. Free coffee machine. Gym great. Will stay again.
Response from Property: Dear guest: Thank you for giving such a high rating. We are also very pleased to have satisfied you with this stay and look forward to your next stay.
Anonymous User
Superior Room with 2 single beds
Checked in Jan 2025
Business travelers
38 Reviews
Outstanding
Posted on Jan 12, 2025
Room is cleaned everyday and staff is very accommodating to any request from me. New mall recently opened beside the hotel, so it is easy to find stuff in the area like food and even shopping.
Response from Property: Dear guest:Thank you for your positive reviews. Looking forward to your next stay.
Jee 789
Standard Queen Room
Checked in Jan 2025
Business travelers
5 Reviews
Outstanding
Posted on Jan 7, 2025
The hotel is located in a very good area. Near subway. And you can go to the city center easily
Response from Property: Thank you for your 5-star review. We look forward to your next stay.
Jun Chuah
Standard Queen Room
Checked in Nov 2024
Business travelers
4 Reviews
Outstanding
Posted on Dec 2, 2024
Love the hotel service and friendliness. The laundry is the best help for long stay. Staffs are always helpful and I'm being greeted every single time I pass by the lobby or any public area. Will definitely come back again and again!
Response from Property: Dear guest:Thank you for your positive reviews. Looking forward to your next stay.
Beeyuan Lim
Standard Queen Room
Checked in Nov 2024
Solo travelers
9 Reviews
Outstanding
Posted on Nov 28, 2024
Highly recommend this hotel as the location is very good. Quiet place for me to have a good rest and walkable distance to the metro station. Room is spacious and clean enough for a cozy stay.
Response from Property: 不管你看不看的見的地方我們美居都以最敬業的態度，最積極的熱情，服務好你哦。衹期待我們的下次相遇。美居一直在此哦。
serdar
Deluxe Room with 2 single beds
Checked in Nov 2024
Business travelers
13 Reviews
Outstanding
Posted on Nov 12, 2024
Wery close the metro line 2 songhong rd exit 5. So clean and smiling personal...thanks for all...
Response from Property: Thank you for your 5-star review. We look forward to your next stay.
Cecily0505
Deluxe Room with 1 Queen Size bed
Checked in Nov 2024
Business travelers
1 Reviews
Posted on Nov 17, 2024
The hotel's hygiene was terrible, with moths and stains in the room, it was a very poor experience.
Response from Property: We are sorry to hear that your experience at our hotel did not meet your expectations. We strive to provide all of our guests with a positive and enjoyable stay, and we regret that we fell short in your case. We take all guest feedbackseriously and we will use your comments to improve our services and facilities. We hope that you will consider giving us another chance in the future to show you the high level of service that we are capable of providing.
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Kristsarut
Superior Room with 2 single beds
Checked in Mar 2025
Business travelers
1 Reviews
Outstanding
Posted on Mar 27, 2025
Good lication
Response from Property: 行遠心近，小美一直守候您，煙花再美也不及您的回眸。
Anonymous User
Standard Queen Room
Checked in Oct 2024
Solo travelers
7 Reviews
Great
Posted on Oct 23, 2024
The hotel is not near to tourist places, but very near to Hongqiao train station. There are a few shopping malls nearby and easy to get around. The staff is very responsive and helpful, room is big and clean.
Response from Property: Dear guest:Thank you for your reply. If you are satisfied with your stay, we would like to receive a rating of 5stars from you. We look forward to your next stay.
Ladie C
Queen Room
Checked in Mar 2025
Solo travelers
8 Reviews
Outstanding
Posted on Mar 22, 2025
Great location when you want to go to a concert at the Sports Park. Staff super friendly and clean, like very clean room. I would definitely go there again.
Response from Property: Dear guest:Thank you for your positive reviews. Looking forward to your next stay.
PAPHAWEE
Standard Queen Room
Checked in Sep 2024
Solo travelers
2 Reviews
Outstanding
Posted on Sep 17, 2024
Good staff, Good services, Good stay!!
I love this hotel. The staff cannot speak english but they tried their best to comfort me.
Response from Property: Dear guest:Thank you for your positive reviews. Looking forward to your next stay.
Людмила Ш.
Queen Room
Checked in Mar 2025
Couples
7 Reviews
Great
Posted on Mar 26, 2025
Very good hotel near metro and only 1 stop to airport. Breakfast is not good for europe people.
Response from Property: 尊敬的賓客，感謝您選擇上海攜程美居酒店並留下此點評，非常抱歉因為早餐問題給您帶來不滿。我們意識到服務的不足，將進一步培訓我們的員工，提供更好的服務。期待您的下次入住，祝您生活愉快！
Basueno Bebop bar @Sukhumvit 22 Bangkok
Superior Room with 1 Queen Size bed
Checked in Mar 2025
Couples
4 Reviews
Outstanding
Posted on Mar 7, 2025
That’s so great, bigger room and beautiful view, so convinced to eating next to shopping mall. Stuff so kindly. It’s my first time at China but never alone because stuff alway supposed us. Thank you so much ,, you made up my best trip at China
Response from Property: Dear guest:Thank you for your positive reviews. Looking forward to your next stay.
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