Star Mansion

Star Mansion Reviews

Star Mansion

Building 3, Lane 1000, Lingshan Road, Pudong New Area, Shanghai, ChinaView Hotel Details
Star Mansion
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Star Mansion Guest Reviews

4.3/5
62 Reviews
Verified reviews
Location4.5
Amenities4.2
Service4.3
Cleanliness4.4
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All reviews(62)
Positive reviews(57)
Reviews with photos/video(7)
Awesome stay(10)
Awesome rooms(10)
Clean and tidy(7)
Easy to get around(6)
Convenient location(5)
Friendly owner(4)
Close to metro(4)
Negative reviews(5)
BiancaAmy
Executive Duplex Loft Suite - 2-Bedroom
Checked in Mar 2024
Family
8 Reviews
3.7/5
Posted on May 26, 2024
I have a bit of a mixed review. The place is beautiful on the outside but a bit limited inside. Cooking facilities with no utensils or plates or pan/pot. Although it did not meet our expectations, the staff was very friendly and it is conveniently located.
Response from Property: Thank you very much for choosing to stay in our Star apartment, sorry for not getting your full five points of praise, according to your comments, we will continue to strive to do better, looking forward to your visit again!
Kazaf
Executive Duplex Loft Suite - 2-Bedroom
Checked in Jun 2023
Travel with friends
1 Reviews
3.5/5
Posted on Jul 8, 2023
Nice vicinity and near to metro station. Hotel is big enough but only come with 1 toilet for 2 bedroom duplex.
Response from Property: Thank you very much for choosing to stay in our Star apartment, sorry for not getting your full five points of praise, according to your comments, we will continue to strive to do better, looking forward to your visit again!
Ali
Deluxe Duplex Loft Suite - 1-Bedroom
Checked in Sep 2023
Couples
10 Reviews
2.0/5
Posted on Nov 9, 2023
This hotel is dirty and the response is poor. I do not recommend any foreigner go to this hotel
Response from Property: Thank you so much for choosing to stay at our Star Apartments! We are deeply sorry for your unpleasant stay experience. As a hotel staff, we can understand the feeling after your needs are not met. We must be responsible for the reform of other problems you have raised, and we hope that you can visit our hotel again and give us a chance to make up for it.
Guest User
Deluxe Duplex Loft Suite - 1-Bedroom
Checked in Oct 2024
Other
8 Reviews
5.0/5
Outstanding
Posted on Dec 17, 2024
It's my first time staying in this hotel. The room is very nice, but it's at the end of the corridor, so I didn't sleep well at night.
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Qizhaoyue
Executive 2-bed Room
Checked in Sep 2024
Other
8 Reviews
1.5/5
Posted on Oct 7, 2024
The room was not as described, the sofa was very uncomfortable to sit on, there was no TV, the air conditioner remote control battery was dead, the toilet was not cleaned, I could not contact the front desk in the room, I pressed the intercom, but no one answered! Poor service!
Original TextTranslated by Google
Response from Property: Hello, we are an apartment hotel, not a pure hotel, and the pictures of the room are exactly the same as the actual situation. Because we are all retesting apartments, I wonder if we are dissatisfied because we were not able to arrange a flat-floor apartment for you. The intercom is used for access control downstairs. There is no connection to the apartment reception. When checking in, we were informed that we could contact via WeChat, and WeChat was also added, and all precautions were also informed. I didn't hear any problems from you during your stay. So I don’t quite understand the bad review you gave me.
Guest User
Executive 2-bed Room
Checked in Aug 2024
Business travelers
2 Reviews
5.0/5
Outstanding
Posted on Dec 6, 2024
There are two independent rooms on the second floor, and there is a living room, dining room and kitchen on the first floor, which is very convenient.
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aleoyanan
Executive Duplex Loft Suite - 2-Bedroom
Checked in Jun 2024
Booked for others
34 Reviews
4.8/5
Amazing
Posted on Aug 15, 2024
During the stay, I found some mildew in the corner of the air conditioner, so I changed the room later. Not bad
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for choosing to stay in our Star Apartment. We are sorry that we did not receive a full five-point rating from you. Based on your comments, we will continue to work hard to do better and look forward to your visit again!
Guest User
Executive Duplex Loft Suite - 2-Bedroom
Checked in Jun 2024
Family
1 Reviews
4.5/5
Great
Posted on Jul 31, 2024
I have been staying here with my children for several consecutive summer vacations. The place is large, and the two-bedroom and two-bathroom design is very suitable for traveling with many people. The space layout is reasonable, and the hotel is very conveniently located, close to the subway. The room rate has also been rising. It would be great if more discounts could be given to returning guests.
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for choosing to stay in our Star Apartment. We are sorry that we did not receive your full five-point praise. Based on your comments, we will continue to work hard to do better and look forward to your visit again!
Guest User
Executive Duplex Loft Suite - 2-Bedroom
Checked in Jun 2024
Family
2 Reviews
5.0/5
Outstanding
Posted on Jul 15, 2024
The room is very clean and well-equipped. It is the first choice for a family of four with children.
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for choosing to stay in our Star Apartment! Your recognition is the biggest motivation for our hard work. We are glad that you had a wonderful experience in our Star Apartment. Your review is the affirmation and encouragement for our best service! Welcome to visit again and wish you a happy life!
Clever Lee
Executive Duplex Loft Suite - 2-Bedroom
Checked in Aug 2024
Family
1 Reviews
4.2/5
Very Good
Posted on Sep 18, 2024
There are good restaurants nearby, about 5 minutes away from Fangdian Station.
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for choosing to stay in our Star Apartment! Your recognition is the biggest motivation for our hard work. We are glad that you had a wonderful experience in our Star Apartment. Your review is the affirmation and encouragement for our best service! Welcome to visit again and wish you a happy life!
Guest User
Deluxe Duplex Loft Suite - 1-Bedroom
Checked in Feb 2024
Family
10 Reviews
4.5/5
Great
Posted on Apr 1, 2024
The room is large and well-equipped. It feels suitable for long-term living, such as cooking and washing clothes. We stayed in Building 2, Room 716, and half of the bathroom had no door. I don't know why.
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for choosing to stay in our Star Apartment. We are sorry that we did not receive your full five-point praise. Based on your comments, we will continue to work hard to improve and do better. We look forward to seeing you again!
출장남1
Deluxe Duplex Loft Suite - 1-Bedroom
Checked in Feb 2024
Business travelers
147 Reviews
5.0/5
Outstanding
Posted on Mar 23, 2024
The surroundings are quiet and I had a great rest. I think I was able to sleep well and rest comfortably because the surroundings were quiet. There is a bit of traffic if you take a taxi, but I think it's okay because there is a subway nearby.
Original TextTranslated by Google
Response from Property: Thank you for your affirmation ~ We will continue to work hard and welcome your next visit!
Guest User
Deluxe Duplex Loft Suite - 1-Bedroom
Checked in Oct 2024
Solo travelers
5 Reviews
5.0/5
Outstanding
Posted on Nov 6, 2024
Very nice apartment, convenient location
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Youke1021
Executive 2-bed Room
Checked in Jul 2024
Family
14 Reviews
5.0/5
Outstanding
Posted on Oct 4, 2024
More suitable for long-term and crowded travel
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for choosing to stay in our Star Apartment! Your recognition is the biggest motivation for our hard work. We are glad that you had a wonderful experience in our Star Apartment. Your review is the affirmation and encouragement for our best service! Welcome to visit again and wish you a happy life!
Guest User
Executive Duplex Loft Suite - 2-Bedroom
Checked in Dec 2023
Business travelers
5 Reviews
5.0/5
Outstanding
Posted on Mar 31, 2024
The environment is good and the space is spacious, just perfect for two people!
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for choosing to stay in our Star Apartment! Your recognition is the biggest motivation for our hard work. We are glad that you had a wonderful experience in our Star Apartment. Your review is the affirmation and encouragement for our best service! Welcome to visit again and wish you a happy life!