Hotels near COSTA COFFEE, Sepang

My experience at this hotel was disappointing due to the poor condition of the room. Despite requesting and being willing to pay extra for a larger space, I was greeted with several issues upon arrival.First, there were poorly plastered areas on the ceiling, one above the air conditioner and another right above the bed. The worst issue, however, was the toilet bowl, which had stains and grime buildup at the bottom. Additionally, there was a large gap in one of the ”airplane” windows, offering an undesirable view behind the wall. The wallpaper was badly degraded and in dire need of replacement, and the door laminates were peeling off at the bottom.Overall, these conditions left a very negative impression of the hotel. While the location is convenient, the state of the room was unacceptable. Seeing is believing.

New hotel, good tv, good aircon, but blows into the head of the bed.I got free upgrade to windowed room (but it doesn't open). Nearby there is a local diner (simple) and next door is a coffee shop with bakery things. You can reach this by bus from airport, STAND B10 at level 1 of KLIA2 (exit 3 or 5 i can't remember), the same bus also pucks up at KLIA1, the bus stops (on demand) about 100 metres from the hotel and costs 3MYR. you pay to the driver directly. Ask locals for help or just watch the maps as you go.

Very good sleep and rest before my flight! The staffs are really helpful and attentive, especially the girl at the reception, who gave a warm and friendly welcome :) Good cleanliness! Good location and shuttles for the airport. Definitely recommend!

Room is clean and we are given a room not facing the road so its good. Have a quiet night before our flight. Near to klia. Recommended for a short stay before flying. Definitely will come back again.

The hotel room was clean, nice and spacious. The location is just perfect 15 minutes away from the airport, very convenient. Recommend to check 😁”

I’ve stayed here previously and it was very good but this time the experience was not so good. I was welcomed to an unpleasant smelling room, the bathroom wasn’t very clean, the fridge had condensation which left a small puddle on the floor, the WiFi did not work in the room and to top it off the key card stopped working and maintenance had to be called to let me in the room after a tiring day. So overall a very unpleasant stay this time.

Our experience started out fine, we were given cookies at the reception by a very friendly receptionist. The property is huge but dated. Walking from reception to our room (in another adjacent building) is ok but there is no shaded walkways, it’s all open air and subject to the elements. The room itself is average, we had booked two rooms facing the lake. The cleanliness however is appalling. We found a dead cockroach under the bed, the toilets were clean but because it’s all black tiles, you can’t really see the dirt unless you look closely; the shower doors weren’t properly cleaned, there is moss and old, icky dirt stuck at the corners. Water pressure to the bidet is low, which basically makes it pointless to have. There’s food flies lounging around the room, possibly from food that was consumed by the previous guest. We had ordered room service 3 times in total. The first time was great, they brought the food within 30 minutes, charged it to our room. The food quality however was subpar. The char kuey teow was soggy and tasted like ginger, which isn’t how it’s normally supposed to be prepared! If your chef is gonna make changes to classic local recipes, make sure it’s taste-tested by others and please CLEARLY state that this is an adaptation of a local classic so the guest can expect it to be different. The 2nd time was an annoyance, not only was the food late but they told us to pay immediately for it! Apparently the wait staff was told we had not paid a deposit for the room but in fact we had paid a deposit to cover our entire 2 night stay for two rooms! But being cooperative guests, we decided not to make a fuss and paid immediately. 3rd room service, no questions about payment. Talk about inconsistent service! Also, we were told to leave our food trays from the room service outside the room but they didn’t clean it up the next day resulting in food flies buzzing around. The breakfast was ok on the first day, but the 2nd day, it was downright horrible. Scrambled eggs were soggy, bacon and sausages was boiled and not fried, again, if you’re gonna offer a healthy alternative to everyday norm, please state it clearly somewhere! Freshly baked bread wasn’t fresh either, tasted at least a day old. Lastly, the pool isn’t cleaned regularly, not what you’d expect from something with a “Hilton” brand in it. The kids pool had dark tiles in it and so you can’t easily see dirt in the water but there were small leaves and other icky stuff floating about if you looked closely.

Great stay! We had family dinner and booked 8 rooms! The front desk was so helpful and trying to get all the rooms nearer and same blocks The deluxe room is huge and the superior room is perfect! The dinner pic mr Ameerul is very responsible person as well as helpful! We had a great time and awesome dinner. We enjoyed the live band so much Overall it’s a perfect place to stay! Will definitely come again 👌

My stay was super pleasant and my niece really enjoys the pool! Mind you, the pool shared with the shaftbury residence and they are salt water pool! The pool is very big, make sure to bring your swimsuit, you will not regret it! However there were no shoes in the room, we opened all the drawers but found none. Probably had to ask from the reception but it's okay, nothing much on that as their floor is not tiles nor hard hardwood floower. The services of their staff, like always from Accor group, top notch. There are different lift from parking lot (we park at B1) to the other floor, their staff even help pointing us to the right direction. Make sure to bring your TnG with you so you can validate it for free parking. I booked via Trip so it comes with breakfast, but boy they didn't disappoint. The breakfast buffet, like my previous stay in another Mercure hotel, SUPERB! Kudos to the chef/baker who served and made the croissant sandwich from table to table, love their croissant and fillings! Kudos to the chef who prepared my scramble the way I requested. And also to that delicious nasi lemak. Plus, that surprising ice cream for breakfast which of course, the most enjoyable one for my niece. Just that we went for breakfast quite late around 9am so the refill is a bit slow on some food but we still manage to taste almost all of them (except for the noodle station). and the restaurant used for breakfast buffet is so big that you can sit far from other guests.