35 Jungmungwangwang-ro 72beon-gil, Seogwipo, Jeju Province, 63535, South KoreaView Hotel Details
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Lotte Hotel Jeju Guest Reviews
4.8/5
Amazing
54 Reviews
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Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.9
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All reviews(54)
Positive reviews(53)
Reviews with photos/video(26)
Awesome stay(29)
Great swimming pool(11)
Clean and tidy(8)
Awesome rooms(8)
Tasty food(7)
Friendly staff(7)
Perfect for kids(5)
Negative reviews(1)
David Seol
Hello Kitty Family Twin Room (Garden View)
Checked in Nov 2024
Couples
1 Reviews
5.0/5
Outstanding
Posted on Dec 3, 2024
Best hotel in jeju
Guest User
Deluxe Family Twin Room (Mountain View)
Checked in Apr 2024
Family
3 Reviews
5.0/5
Outstanding
Posted on Apr 30, 2024
This hotel has a huge compound that has many family friendly amenities. Do remember to bring along your swimsuits
Anonymous User
Deluxe Twin Room (Mountain View)
Checked in Apr 2024
Business travelers
30 Reviews
3.7/5
Posted on Apr 18, 2024
Overall, I had a great experience with the hotel. The staff was incredibly helpful, and the breakfast is super delicious! . The room was clean and big spaces.
Guest User
Deluxe Double Room (Mountain View)
Checked in Feb 2025
Couples
5 Reviews
5.0/5
Outstanding
Posted on Feb 2, 2025
Great hotel, good service from Hazel and Eric on the front desk.
Anonymous User
Hello Kitty Family Twin Room (Garden View)
Checked in Sep 2024
Travel with friends
2 Reviews
5.0/5
Outstanding
Posted on Sep 20, 2024
Lotte Hotel- no valet parking but free. Cute and adorable Hello Room and whole 4th floor. Very comfortable beds. Very overpriced but worth every penny just to stay in a themed room. Had the seafood pasta for dinner at the lounge and it was very good. The eel dinner was not very good and pricey. The facilities are nice and swimming pool is huge. Too bad we had rain for our stay here.
Slowie
Charlotte Family Twin Room (Terrace Ocean View)
Checked in Jun 2024
Travel with friends
10 Reviews
5.0/5
Outstanding
Posted on Sep 1, 2024
stayed in the main building. room is spacious and clean, the view is nice, staffs are nice
Guest User
Charlotte Double Room (Terrace Ocean View)
Checked in Apr 2024
Couples
4 Reviews
4.7/5
Amazing
Posted on Apr 13, 2024
Great stay! Loved the pool and pool menu, amazing show from the pool deck too.
Food was great!
Really close to the beach, waterfalls and botanical gardens.
Great views from the hotel.
Kun soo
Deluxe Double Room (Garden View)
Checked in Jun 2024
Couples
1 Reviews
4.5/5
Great
Posted on Jul 2, 2024
It was nice trip & wonderful hotel in Jeju island
Gantulga Gerbish
Deluxe Double Room (Garden View)
Checked in Jul 2023
Family
9 Reviews
5.0/5
Outstanding
Posted on Aug 27, 2023
Great stay
Mgna2022
Deluxe Twin Room (Mountain View)
Checked in Mar 2025
Family
9 Reviews
5.0/5
Outstanding
Posted on Mar 9, 2025
Very satisfying stay experience!
Sincerely thank the gentleman who helped us check in. He spoke authentic Chinese and had no barriers to communication👍❤️
The hotel and the surrounding food, drink and entertainment are all satisfactory~
After checking out, the hotel sent us to the airport exclusively🚍👍,
We will come again next time! Thank you
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6/11
Guest User
Deluxe Twin Room (Mountain View)
Checked in Mar 2025
Family
2 Reviews
5.0/5
Outstanding
Posted on Mar 7, 2025
I must thank a Chinese waiter. I am so grateful. We ran out of cash in Jeju Island and the credit card we brought was broken. In the end, I saved a lot of money. Thank you so much. The service is great, free airport pick-up and drop-off, heated swimming pool, buffet is a bit expensive but the dishes are rich
As expected, Lotte Hotel is Lotte Hotel. In particular, the newly renovated room had a wooden floor instead of carpet, so it was clean and had a modern feel. The walking path leading to the beach was well-maintained, and the coffee provided free of charge in the room was both capsule coffee and decaffeinated, so I could feel the attention to detail. I was able to conveniently reserve a room that allowed late check-out, and the La Seine breakfast was excellent. I used the humidifier for free, which was useful, and everyone who served me was friendly!
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ikura1111
Deluxe Twin Room (Mountain View)
Checked in Dec 2024
Family
3 Reviews
4.7/5
Amazing
Posted on Dec 27, 2024
I stayed in a twin room for two nights in December.
I booked this hotel because it was expensive but had many Japanese reviews and good ratings.
The limousine bus from the airport also stops at the hotel entrance, but there are 600 and 601, and 600 does not stop there (as of December 2024).
I was able to check in in Japanese, which was very reassuring. The young man was modest and said he was not very good at Japanese, but I was able to understand what he was saying and I was able to make a reservation for dinner the next day.
The hotel has a palace-like exterior and a VUITTON store near the lobby, which makes you feel rich, but the room was very far away.
Both breakfast and dinner are quite expensive.
For breakfast, I went to a nearby cafe or Starbucks.
For dinner, I went to the hotel's buffet dinner once.
It is a little cheaper for guests staying at the hotel, but it is over 10,000 yen per person.
However, the content was attractive.
You can also eat raw meat yukhoe, which you cannot eat in Japan, as much as you want.
You can also eat all-you-can-eat crab. There was sushi, sashimi, and abalone.
It felt like I was able to enjoy Korean and Jeju-style cuisine all in one place, so I personally think it was good to stay there. (I had almost all my breakfast and lunch at cafes during my stay.)
Nearby there was the Teddy Bear Museum, a 7-Eleven, and a BHC Chicken. Further ahead was a Starbucks with a unique exterior and an Olive Young. (Within walking distance)
The room was spacious and clean, and it had a bathtub, which was very nice.
When I called guest services to rent a car and asked in English if they were OK with Japanese, I was relieved to hear that they handed me over to someone who spoke Japanese.
There were also people who spoke Japanese at the restaurant and at the entrance, so I was able to spend my time there without encountering a language barrier.
I've stayed at the Lotte Hotel in Seoul before, but personally I felt that the staff were better than I expected.
I'd like to stay there again if I have the opportunity.
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6/19
KIM
Deluxe Family Twin Room (No View)
Checked in Jan 2025
Family
2 Reviews
4.5/5
Great
Posted on Jan 4, 2025
As a 5-star hotel, it provides friendly and high-quality service. There is a kitty room that is good for children, and there are two kids cafes, so they can play well indoors.