Hotels near KTS Telemart, Senai

The Receptionist is friendly and helpful when checking in to the Hotel, however, when I enter the room, I'm disappointed in the cleanliness of the room. I saw coffee stain the moment I open the door. I suspect the housekeeper who cleans the room on that day drank coffee in the room while cleaning the room and accidentally spilled the coffee on the floor without notice. I immediately walk to the reception and bring up this issue to the receptionist. They quickly take a mop and mop it and apologize. I was kind of disappointed with the cleanliness of this hotel. Immediately It makes me feel like are the bed and pillow clean? did the housekeeper actually sleep on it? I'm also a hotelier and work in this industry for more than 7 years, I know this is not a 5-star hotel I shouldn't expect much but basic standard of cleanliness are required in every hotel no matter what star of the hotel you are running. This is all about Hygiene. i think the hotel needs to provide training to their Housekeeping department and take this issue seriously to avoid this incident to happen again. I was expecting to get at least an upgrade or a complimentary for that night but they just apologize and walk away. To be frank with the full price for this service, I will not appreciate that.

We were looking for a hotel that is near to the airport. Booked there deluxe king and saw the review regarding about the noise pollution. We decided to proceed anyway but however it was unbearable as our flight is 7am and we have to check out by 5am. Though just a short hours layover, I'd hope management will take this feedback importantly. There's no amenities such as toothbrush (which is very important). you get what you pay!

The hotel staff is very welcoming and helpfull. Thank you to Executive Puan Sarimah Sapwi on your kind helpfull. I was here attending company training. What I want to say is it the ballroom is very spacious and comfort. The room ia a sound proof. The food is very good and deliciuos. It is variety and very tastefully. The High tea also very good especially a mee goreng mamak. Overal is very good.

Room was very spacious and bed was comfortable. Location is plus with a massage just opposite. Breakfast was pretty normal but you will be spoilt for choices with the variety just outside the hotel. It's just beside the water theme park as well. Will definitely come back again.

It was fine for a day. There’s a lot of eateries af that stretch. Also theres malls nearby, super convenient. Also theres free snacks at the lobby and you can replenish your water too.

Love the people at the front desk, they are always so happy and friendly. Check-in took a bit longer than usual but the staff were very apologetic. I stayed in the Urban room at level 12 facing the highway and river. To my surprise it was rather quiet I can’t really hear the traffic. Morning breakfast at level 6 was pretty crowded. The next morning I just went down earlier and it was great. The girls at breakfast were always happy to welcome us… keep it up 👍

Direction from Woodland custom to Opero Hotel: Duration: abt 30mins w/o traffic or less. 45mins with traffic Upon Arrival/Departure - Check in/out was hassle free & smooth - Check out was easy as well. - Size was reasonable 8/10 - Cleanliness 6/10 - Bed comfortability 8/10 - Bed & linens cleanliness 6.5/10 - Safe is available - Basic toiletries are available in the room (eg: Shampoo, condition, body wash & etc ...) but better to bring your own if you are very particular abt it - Fridge available - Electric kettle is available / coffee & tea provided - WiFi is available 🌟Important Note🌟 - 5-8mins or so to The Mall, Mid Valley Southkey - Surrounding, shops are mostly closed at night. - Complimentary parking is available Summary: - Good price (when on promotion) for a good location.