Anantara Al Jabal Al Akhdar Resort Reviews
Anantara Al Jabal Al Akhdar Resort
No 110, Al Jabal Al Akhdar, Sayq, OmanView Hotel Details
Select your travel dates to check room availability
We Price Match
1 night
Anantara Al Jabal Al Akhdar Resort Guest Reviews
4.7/5
Amazing
68 Reviews
Verified reviewsLocation4.7
Amenities4.8
Service4.7
Cleanliness4.7
Filter by:
Sort by:
All Reviews(68)
Positive reviews(65)
Reviews with photos/video(10)
Awesome stay(5)
Great service(5)
Negative reviews(3)
Guest User
Premier Room with Canyon View 1 King bed
Checked in 2024년 2월
Couples
5 Reviews
Outstanding
Posted on 2024년2월6일
INCROYABLE. Franchement rien a dire, c’était juste magnifique! Un reve cet hotel, il y a TOUT. Et la vue waw.
Petit conseil: a 2000m d’altitude il fait froid alors prenez des vêtements chauds!
Response from Property: Dear Guest User, Thank you for taking the time to write a review following your recent stay and for recommending us. It was our pleasure having you and we are very delighted to hear that you enjoyed your stay with us especially the location with a magnificent view and the service from our team members. Rest assured that your review will be shared to the team. We hope that your happy mountain memories will stay with you for a long time. We hope to welcome you back again in the near future to Anantara Al Jabal Al Akhdar. With kind regards, Amal Al Hinai/ Operational Excellence Manager
Barnabas Loh
Deluxe Room with Canyon View 2 Single bed
Checked in 2023년 11월
Friends
1 Reviews
Amazing
Posted on 2023년11월11일
Stepping into Anantara Al Jabal Al Akhdar, I am immediately transported into a place of relaxation and it’s almost when time has stood still.
No doubt, the service standards has been from start to finish extremely impeccable. I am very amazed that the staff are all very polite and very friendly and forthcoming. In particular, I am very impressed with Cristina, a staff from Bella Vista Italian Restaurant. Cristina has been so friendly and she has managed to make us feel at home even only with just a dinner affair.
The attention to details of provided is mind blowing and I so impressed by the breakfast buffet spread that I am spoilt for choices.
Notwithstanding, the view is absolutely breathtaking and each time I stand at the viewpoints of the hotel I am always amazed at he grandeur of the canyons that the hotel overlooks. This place is a must visit for anyone who wants luxurious living , glorious view sand excellent service standards.
Response from Property: Dear Barnabas Loh, Thank you for taking the time to write a review following your recent stay and for recommending us. It was our pleasure having you and we are very delighted to hear that you enjoyed your stay with us especially the location with a magnificent view, the villa, quality of food especially in the Italian Restaurant Diana's Point. Rest assured that your review will be shared to the team especially with Cristina. We hope that your happy mountain memories will stay with you for a long time. We hope to welcome you back again in the near future to Anantara Al Jabal Al Akhdar. With kind regards, Amal Al Hinai/ Operational Excellence Manager
Maha Alshiha
Deluxe Room With Canyon View
Checked in 2023년 10월
Friends
10 Reviews
Amazing
Posted on 2023년10월30일
The infinity pool villa we stayed in was beautiful! Although it was only one night I enjoyed my time, the weather was good but it became cool at night. Sahan, the person who checked us in was very helpful and welcoming, he gave us a tour and prepared our villa very nicely and provided everything we asked for. My friends and I had lunch at the Italian restaurant and enjoyed the view at Diana view point. We picked up some fresh fruits and then spent the rest of our time in our beautiful villa ❤️ I would comeback again for sure. Although I would like to point out that the toilet emanated bad sewer smell that can be fixed by adding an air refresher, also when I checked out one of the staff made a mistake with the amount given to me but later they contacted me and fixed the problem and apologized for the hassle.
6/13
Response from Property: Dear Maha Alshiha, Thank you for taking the time to write a review following your recent stay and for recommending us. It was our pleasure having you and we are very delighted to hear that you enjoyed your stay with us especially the location with a magnificent view, the villa, quality of food especially in the Italian Restaurant Diana's Point. Rest assured that your review will be shared to the team. We hope that your happy mountain memories will stay with you for a long time. We hope to welcome you back again in the near future to Anantara Al Jabal Al Akhdar. With kind regards, Amal Al Hinai/ Operational Excellence Manager
saeed
Deluxe Room With Canyon View
Checked in 2022년 12월
Couples
1 Reviews
Outstanding
Posted on 2022년12월6일
Worth it
Love BBoon
Premier Room with Canyon View 1 King bed
Checked in 2024년 3월
Couples
10 Reviews
Outstanding
Posted on 2024년3월14일
Anantara Jebel Al Khadra Resort is a place where you can enjoy a relaxing break amidst nature. Along with the beautiful scenery of mountains and sky, the comfortable atmosphere within the resort provides guests with a peaceful vacation. The restaurant offers fresh and rich cuisine, while the spa offers a special experience to heal your body and mind. Anantara Jebel Al Khadra Resort is the perfect choice for those looking for a holiday amidst nature.
Original TextTranslated by Google
Response from Property: Dear Love BBoon, Thank you for taking the time to write a review following your recent stay and for recommending us. It was our pleasure having you and we are very delighted to hear that you enjoyed your stay with us especially the location with a magnificent view, the villa, quality of food especially the fresh and rich cuisine overall our restaurants and SPA experience. We hope that your happy mountain memories will stay with you for a long time. We hope to welcome you back again in the near future to Anantara Al Jabal Al Akhdar. With kind regards, Amal Al Hinai/ Operational Excellence Manager
Guest User
Deluxe Room With Canyon View
Checked in 2024년 2월
Couples
3 Reviews
Outstanding
Posted on 2024년3월2일
The best service you've ever encountered! Everything was excellent
Original TextTranslated by Google
Response from Property: Dear Guest User, Thank you for taking the time to write a review following your recent stay and for recommending us. It was our pleasure having you and we are very delighted to hear that you enjoyed your stay with us especially the location with a magnificent view and the service from our team members. Rest assured that your review will be shared to the team. We hope that your happy mountain memories will stay with you for a long time. We hope to welcome you back again in the near future to Anantara Al Jabal Al Akhdar. With kind regards, Amal Al Hinai/ Operational Excellence Manager
Guest User
Premier Room with Canyon View 1 King bed
Checked in 2024년 6월
Solo travelers
18 Reviews
Outstanding
Posted on 2024년6월11일
Everything was good. I was the only one who came to the hotel by myself. Diana corner was full of couples. During dinner, a singer came to sing perfect, which made me look even more miserable. The hotel cats were not afraid of people. The black cat was a little injured. I bought a lot of cat and dog food from muscat to feed them during hiking. Later, the hike was cancelled and I decided to lie down in two hotels and give them all to the cats here. The weather is getting hotter and hotter. It is really not easy for the workers and animals in the Middle East.
Original TextTranslated by Google
Response from Property: Dear Guest User, Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your detailed comments and are pleased to hear that, overall, you had a good experience. We are sorry to hear that you felt uncomfortable during your stay. We strive to create an inclusive and welcoming atmosphere for all our guests, and your feelings are important to us. Your note about the dining experience is valuable, and we will consider how we can ensure all our guests feel at ease and included. Regarding the cats at our hotel, we truly appreciate your kindness in caring for them. Your compassion towards our local animals is heartwarming. We will make sure the injured black cat receives the necessary attention and care. We acknowledge the challenges posed by the increasing temperatures and understand the difficulties faced by both our workers and the animals in this region. Your empathy towards them is commendable. If there is anything more we can do to improve your experience or if you have any further suggestions, please do not hesitate to let us know. We hope to have the opportunity to welcome you back and provide you with an even better stay. Thank you once again for your feedback and for choosing our hotel. With kind regards, Amal Al Hinai/ Operational Excellence Manager
agus
One Bedroom Cliff Pool Villa
Checked in 2023년 8월
Family
36 Reviews
Outstanding
Posted on 2023년8월31일
Great place to relax with family
Original TextTranslated by Google
Response from Property: Dear Guest User, Thank you for taking the time to write a review following your recent stay and for recommending us. It was our pleasure having you and we are very delighted to hear that you enjoyed your stay with us especially the location with a magnificent view, the food and the great team. Rest assured that your review will be shared to the team. We hope that your happy mountain memories will stay with you for a long time. We hope to welcome you back again in the near future to Anantara Al Jabal Al Akhdar. With kind regards, Amal Al Hinai/ Operational Excellence Manager
Guest User
Premier Room with Canyon View 1 King bed
Checked in 2023년 2월
Couples
1 Reviews
Outstanding
Posted on 2023년4월5일
This hotel was amazing. The location and the view are magnificent. The food is delicious, even the buffets (dinner and breakfast) were a hit. The service was impeccable and the many activities offered were well organised.
Original TextTranslated by Google
Response from Property: Dear Guest User, Thank you for taking the time to write a review following your recent stay and for recommending us. It was our pleasure having you and we are very delighted to hear that you enjoyed your stay with us especially the location with a magnificent view, the delicious food in particular the buffets (dinner and breakfast) and great activities. Rest assured that your review will be shared to the team. We hope that your happy mountain memories will stay with you for a long time. We hope to welcome you back again in the near future to Anantara Al Jabal Al Akhdar. With kind regards, Amal Al Hinai/ Operational Excellence Manager
Guest User
Premier Room With Canyon View
Checked in 2023년 4월
Couples
1 Reviews
Amazing
Posted on 2023년4월29일
Beautiful structure, location and very well cared for. Nice gym and spa (sauna has too low temperature). Considering the level of the structure, I would have expected free services such as: aperitif and snacks in the afternoon, 1 free yoga session.
Original TextTranslated by Google
Response from Property: Dear Guest User, Thank you for taking the time to write a review following your recent stay and for recommending us. It was our pleasure having you and we are very delighted to hear that you enjoyed your stay with us especially the location with a magnificent view, the gym and SPA as well. Rest assured that your review will be shared to the team. We hope that your happy mountain memories will stay with you for a long time. We hope to welcome you back again in the near future to Anantara Al Jabal Al Akhdar. With kind regards, Amal Al Hinai/ Operational Excellence Manager
Guest User
Premier Room with Canyon View 1 King bed
Checked in 2023년 2월
Couples
19 Reviews
Outstanding
Posted on 2023년3월31일
Perfect hotel. It should be noted that a four-wheel drive is required to go up the mountain, and contact the hotel in advance.
Original TextTranslated by Google
Response from Property: Dear Guest User, Thank you very much for taking the time providing us with this excellent rating of your recent experience in Ctrip. Allow me to response in English. We are thrilled to learn that you enjoyed such an amazing time with us in our beautiful place and very happy to know that we have meet your expectations with the great service overall our aspects. Our team will be encouraged to know that they contributed to you leaving with wonderful memories in your vacation. Thank you for recommending us to other travelers and we hope to have the great pleasure to welcome you again. With kind regards, Amal Al Hinai/ Operational Excellence Manager
Guest User
Premier Room With Canyon View
Checked in 2022년 12월
Friends
2 Reviews
Amazing
Posted on 2022년12월26일
Good breakfast with wide variety (incl. whole coconut, hummus, etc). Nice pool.
There is another luxury hotel in the same price range about 25 minutes away in this area. We visited that one for lunch and saw that the location/view from the other hotel was even more spectacular. The location of Anantara is already very good, but it could be even better :-)
Original TextTranslated by Google
Guest User
Deluxe Room With Canyon View
Checked in 2022년 4월
Solo travelers
16 Reviews
Outstanding
Posted on 2022년4월9일
Worth a stay worth recommending!
Original TextTranslated by Google
Guest User
Deluxe Room With Canyon View
Checked in 2023년 2월
Family
1 Reviews
Outstanding
Posted on 2023년2월17일
TOP TOP TOP
Original TextTranslated by Google
Response from Property: Dear Guest User, Thank you very much for taking the time providing us with this excellent rating of your recent experience in Trip.com. Allow me to response in English. We are thrilled to learn that you enjoyed such an amazing time with us in our beautiful place and very happy to know that we have meet your expectations with the great service overall our aspects. Our team will be encouraged to know that they contributed to you leaving with wonderful memories in your vacation. Thank you for recommending us to other travelers and we hope to have the great pleasure to welcome you again. With kind regards, Amal Al Hinai/ Operational Excellence Manager
Mohammad A
Checked in 2024년 2월
Couples
Posted on 2024년2월26일
This was my first time visiting Anantara resort Jabal AlAkhdar, I booked a Deluxe Canyon View Room. The resort has a great location and view. However, I faced several issues: When I first arrived to the resort while checking in I was handed the bill of my room including transportation after quickly reviewing it i realized I was charged 200 Kuwaiti dinars, which is about $600 price difference from what I booked and their website. I mentioned it to the staff member he reviewed it with the manager and then said this is taxes. I showed him the receipt I had by email which included taxes he went back to the manager, and then told me I was charged twice in the receipted for transportation by mistake and then he fixed it. The second issue I faced I booked a yoga session at 5pm and when I came there to yoga session has started from 4:30pm then the staff members booked me for the 6pm session and charge me fully. Thirdly, I went on a four hour hike, and when I came back, the room was not clean after I mentioned it to the manager they looked after my room till i checked ou, do every customer have to complain to the manager for his room to be cleaned? Forth issue was I told the manager to book my transport to the airport at 5 AM two days ahead the day after I checked my transportation with the front desk and they told me that I am not booked for transportation, so I booked it again and double checked later that day. I am from Kuwait and I felt that some races are treated and looked after more than other races. It is disappointing that I faced all these issues, and only three nights with a premium resort and hotel brand.
Response from Property: Dear Mohammad A, Thank you for taking the time to share your feedback via TripAdvisor regarding your recent stay at Anantara Jabal Al Akhdar. We sincerely apologize for the disappointing experience you encountered during your visit. Your feedback is incredibly important to us as we continuously strive to improve our services and guest experience. We are truly sorry for the discrepancies you experienced during check-in regarding the billing of your room and transportation charges. It is unacceptable that such errors occurred, and we understand the frustration it caused. Rest assured, we will be conducting a thorough review of our billing processes and training our staff to ensure such mistakes are not repeated in the future. We deeply regret the miscommunication regarding the timing of your yoga session and the subsequent charges. This is not reflective of the high standards of service we aim to provide, and we apologize for any inconvenience caused. We will be revisiting our scheduling procedures and ensuring better coordination between our staff members to prevent similar issues from occurring again. Regarding the cleanliness of your room upon your return from your hike, we apologize for the oversight. It is indeed our responsibility to ensure that all rooms are promptly cleaned and maintained, and we regret that we fell short in this aspect. Your feedback has been shared with our housekeeping team to implement necessary improvements in their processes. We also apologize for the confusion regarding your transportation arrangements to the airport. Your experience does not align with the level of service we aim to provide, and we are deeply sorry for any inconvenience or frustration caused by this oversight. Lastly, we are truly disheartened to hear your perception regarding the treatment of guests based on race. Please be assured that we do not condone any form of discrimination, and all guests are treated with the utmost respect and care regardless of nationality or race. We will be investigating this matter further to ensure that our commitment to equality and inclusivity is upheld at all times. Once again, please accept our sincerest apologies for the series of issues you encountered during your stay. We hope that you will consider giving us another opportunity to restore your faith in our brand and provide you with the exceptional experience that you rightfully deserve. If you would like to discuss your feedback further or require any assistance, please do not hesitate to contact me directly. Warm regards, Maren Kuehl, General Manager
Trending Searches
Recommended for you
Wake up Wellness Hostel ReviewsPine Art Label ReviewsLexington Suites of Jonesboro ReviewsCharlies Place Hotel & Spa ReviewsHuizhou Huiyang Xindu Metropolis Atour Hotel ReviewsVamar Vallarta Marina & Beach Resort ReviewsJindang Palace Garden Resort Hotel (Liping Zhaoxing Dongzhai Branch) ReviewsFort Wayne-East (New Haven) ReviewsSureStay Hotel by Best Western North Vancouver Capilano ReviewsDokua Royal Hotel ReviewsKyriad Marvelous Hotel (Harbin Railway Station Zhongyang Street) ReviewsThe Driskill in the Unbound Collection by Hyatt ReviewsHilton Garden Inn Arlington Shirlington ReviewsPS Thana Resort ReviewsManju Hotel (Zhoushan Putuo World) ReviewsWelaBajo ReviewsZenith Hotel Cameron ReviewsYenier Apart Kas ReviewsCity Partner Hotel Holländer Hof ReviewsNarcissus Hotel & SPA Riyadh ReviewsBeehome HostelJinglai BUSHE Hotel (Nanjing West Road shanghai)GUIPI Courtyard HotelSuper OYO 991 Mayfair HotelPalais de Chine HotelSheraton Guangzhou HotelGrammy Hotel (Chunxi Road TaiGu Li Branch)Hotel OakhillHotel Green Plaza KaruizawaArt Selection Hotel (Shenzhen Gankeng Subway Station Hakka Town Branch)