The unreliability of Indonesians is fully reflected in this hotel. I booked 2 nights, but there were a few days in between. As a result, when I checked in for the first time, I arrived at the hotel at 3 am and was told that they didn't have a holiday and didn't receive my reservation. I called Ctrip customer service and the front desk found it again, but it took more than half an hour to complete the process. It was 4 am when I lay down on the bed. The second time I checked in, they said that I had only booked but not paid, and I needed to pay. I took the order and it was clearly prepaid, so I went to Ctrip customer service again. It turned out that it was because the hotel didn't know how to operate the bank card provided by Ctrip, which led to the hotel not deducting it? ! I was really impressed. I checked in twice and had three front desks, but no one understood. Fortunately, Ctrip customer service was very, very timely. Although I got angry with the customer service twice, I felt that it was mainly because Indonesians were unreliable. I was impressed.
Very Good
14 Reviews