M498718****
July 27, 2024
This is my first time in Sanya and I can’t say enough about it. First of all, the waiter's service attitude is indifferent. When I checked in, I dragged my big suitcase by myself, and the hotel waiters would not help you carry it. After I left, I went to another hotel to check in, only to find out that the waiter at this hotel didn't apply for an ID card online to check out, so I called to remind him to check out the room. Second, secondly, the environment. I live in Room 202 on the first floor. The room next to the door is the grocery room. The waiters and aunties are sitting at the door of the grocery room. It is equivalent to them sitting at my door. My sky! The noise can be imagined. Finally, there is the issue of sound insulation. Don’t even think about sleeping on the first floor. The hotel staff is very loud when they answer the phone in the middle of the night! The auntie cleaning the room is also very loud! Didn't sleep all night! Finally, let’s talk about the facilities. Shampoo, body wash, etc. were almost used up and were not replenished... Also, there were leftovers from previous guests in the refrigerator. When I opened the refrigerator, the smell hit my nostrils. !
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