Best Four Star Hotels in Santo Domingo

I get my reservation though the sales department. The person I deal with is very courteous, 1. I agree with couple of bad reviews here,,,,, Key issues, room outdated and moist smell on rooms and hallways, ( they are trying to fix the issues with dehumidifiers throughout the floor's hallway.... 2. front desk : they have inexperience front desk agents..... ( looks like no customer service skills training is happening at this location.... 3. to give the benefit of the doubt, this location has what is called club members that are not guest of the hotel, but they use the facility's gym, pool, sauna, and amenities from the hotel. so I think this ism the reason why the front desk and some of their staff lacks of just serv. skills. mix of people ...... and locals that visit or are member of the club are the med high class of the country and treat staff like if they are slaves..... so part of the problem lays in that, they try..... talking about the front desk staff....... 4. other staffs, they think they know everything..... one thing that bothers the most is when someone is trying to cover a fault with an excuse that doesn't even make sense.... please don't BS a Bs'r. 5. Rooms: other than having a moist smell, they lack of insulation ( sound proofing) you can hear everything that is going on on the other room, and when I say everything, is EVERYTHING..... my 11 years old asked me if they were killing someone on the other room..... 6. ammeneeties and restaurant staff, very courteous, and pleasant tried to accommodate me as much as they could possible can...... 7. Staff at 8th floor. they have a cigar lounge up there and more of a pleasant view away from most locals that visit the facility...... 8. if you want to have a nice sleep try executive rooms. everything is different.... by the way THIS IS A VERY CHEAP ($$$$$$ WISE) HOTEL.

What a wonderful Hotel & Resort! Not only does this place provide some incredible amenities and a fabulous Japanese Restaurant but it’s the service that truly delivers the experience. Huge shout out to Olga and Rafaela from the restaurants and the staff throughout the entire Resort for all being so kind and gracious. -R&R

Having a long stay at my favourite Hotel in Santo Domingo. Impecable throughout!!!! Beautiful penthouse with jacuzzi!!!! Extremely comfortable bed and pillows, sleep like a princess. Amazing. I just love it here!!!! Wonderful room service and staff always willing to help!!! Special thanks to Jordi, this guy is everywhere!!!!! Wonderful, Family run, that work to please their guests, and make your stay memorable!!!! Will always come back!!!! Many thanks. Jade

I had a wonderful stay, the concierge, Fanyelis and housekeeper Olga did an excellent job of helping my sisters surprise me! I truly appreciated it! Alexis was also great in helping us cross the busy street and even giving walking directions to local places. The pool area was wonderful not huge but great for the space and a lot of seating available.

Mario and Felix, staff that worked at the main guest and lobby did a fantastic job in taking care of my family and I.

María in housekeeping was extremely attentive and helpful. I love this hotel. It always feels like home! From reception, rooom service, poolside, and beyond. This is where you go when you want to feel like home without any distractions. I highly recommend it!

The hotel belongs to the city landmark building, the facilities are modern and new, this plus points. Free underground parking, easy access, and the front desk clerk is very friendly. Remember to add 20-30 US dollars, apply for a high-rise suite, the view is super good; there are free snacks and fruit water before 7:30PM every night. Breakfast is very good. The most important thing is that the dining has Chinese food, tea, the taste is very good, this is a plus. The room is a suite, living room, horizontal, bathroom independent space and large enough. The living room has a kitchenette (microwave, hot water bottle) coffee and tea. In this Caribbean island country, you can find a hotel produced by Chinese food, which is great! If you come here for business trips, it is highly recommended!

Buen servicio, buen desayuno,amabilidad del personal excelente ubicación . Hotel es precioso en si mismo. La única pega que le pongo es la falta de iluminación en la habitación. De todas formas es un hotel absolutamente recomendable si quieres hospedarte en el casco ciego de Santo Domingo.

The rooms are super big and the facilities are very new. We are just across the road from the beach. Unfortunately, our room is relatively low and does not face the sea. However, I only stayed for one night, and I checked out at noon to 2 am, which had little effect. Breakfast is average, for Chinese, there are few choices. The hotel is integrated with the casino and the gate is separated. Overall the hotel is very good, next time I consider to choose this one, but be sure to choose a high-level sea room

I would definitely consider staying at this property during my next trip to Santo Domingo. The property itself is beautiful and well-maintained. The staff is very nice. And also the pool is a great place to hang out. One of the better Radisson properties I have ever been to. A very good value. One thing to keep in mind: the breakfast is not free although at a lot of other hotels at this quality breakfast is free. It cost about $15 per person. My suggestion would be to look elsewhere. But other than that, it’s a fantastic place and great staff.