Hotels near Safeway, Santa Rosa

We recently stayed at Hotel E and I recommend it most highly. It’s a beautiful space with old world charm plus all the updates of the modern age. Entry, lobby, hallways and rooms are a beautiful, serene décor in light earth tones and spotlessly clean. The lobby bar is most enjoyable especially when something fun is going on across the small lane in Courthouse Square and Park. Rooms are on the small side but ours was perfect for a couple + a dog, which they accept for a small fee. And with the park across the street, there is no problem getting a non-leash-pooping dog to do his business. Take your pick-up bags, there are plenty of trash receptacles. The location is amazing with dozens of restaurants at your doorstep and less than a mile from the hospital which was the reason we were there. However, above all this loveliness is the amazing staff. Carmen and Tiffany are two standouts who did everything possible to go above and beyond expectations, including ensuring our car would be at the front door at 5:15am! I am Guest Services Director for a boutique hotel in Eureka California and if any of the staff would like to relocate, I’d hire them in a heartbeat! Do yourself a favor and stay at the Hotel E when you visit Santa Rosa, or hell, if you live there, go for a night of dining out and the Wednesday Night Market and Music on the Square.

The hotel location is very good, it is very convenient to go to the Sonoma winery, there is a parking lot of $ 10, the swimming pool and the heated pool are great, the temperature of the outdoor pool in December is not cold at all

Don’t listen to those old reviews. This place is totally renovated and the rooms feel brand new. Nice touches like a sliding barn door for the bathroom door, A larger TV, full length mirror, USB plug-ins at the base of the lamps, large showers, etc. Everything is modern and updated. On top of that the front desk staff are very helpful And friendly. They have done an amazing job at turning this Travelodge into a Wonderful place to stay.

Great location- right off the freeway. Right near Costco and other shops. We did not have breakfast or use the pool, but it was nice to have these included if we wanted. Quiet, room was nice and clean; as pictured in the photos. Shower was a step in, which we liked. Water pressure was ok, but lots of hot water. We were charged $10 for parking, which was fine, but the lot fills up very quickly and doesn’t appear that anyone is monitoring the lot. Staff were decently friendly; they didn’t really say hi to you when you walk in, but we’re helpful if you needed something. Overall, we would stay again.

It was my pleasure to stay at the Hampton Inn Santa Rosa for the first time for one night March 27-28, 2024. A positive experience I hope to repeat. Compared to other Hampton Inns (and other hotels for that matter), I found two features of this property above average. First, the Fitness Center featured recently updated equipment including two ellipticals, two treadmills, stationary bicycles, and a rowing machine, and was thoughtfully stocked with towels and water. Second, the self-serve breakfast featured a variety of fresh whole fruits, cereals and breads, and hot fare including delicious scrambled eggs. My tastefully updated bathroom featured a strong hot shower and the rare ceiling exhaust fan. The only negative I noted: an overly skinny lineup of TV channels. The system mostly drove users to subscription-based streaming services. Such a shame to have such a nice large TV in the room but so few choices of channels to watch.

We booked a vineyard view room at a higher price, but when I checked in and went to my room it didn’t have one. I phoned the front desk and was told they upgraded my room, but this room had a lot of issues. One, it was not far from the pool which is under construction and there was constant beeping from heavy equipment. Other issues were that the AC didn’t work; I set it to 68 (it would not set lower) and the temperature of the room never went below 72. Furniture was dated and the top of the bench in front of the bed was peeling. The coffee maker didn’t work and one of the lights in the bathroom was out. Also, they charge a $45 resort fee and the pool wasn’t even available. The staff was nice, but $650 a night for this was way too high. I like the area, but will look for a better place next time we visit.

My husband and I experience the WORST stay of our lives here. What’s worse is the owners’ refusal to make anything right. Soon after we arrived and were hoping to relax next to the fire, a noxious odor began to infiltrate the cottage. We contacted the innkeeper, who came in and immediately agreed that there was a bad odor coming from the fireplace. She suggested changing to another cottage, which emitted the same noxious odor as the first cottage we were staying in. She said the fireplaces had recently been serviced. We think some harsh chemical was used to clean or service them. The innkeeper suggested that we spend our vacation time finding a cottage that didn’t have a smell, while she attended to other things. That should have been her responsibility. We ended up having leave the windows open all night along in December! We contacted the inn after our stay and they said they acknowledged that there was a foul smelling odor, but said “It's our sincere hope that our offer of a different cottage and the complementary wine will demonstrate our dedication to ensuring your future experiences with us are delightful and stress-free, in line with the visits you've had in the past.” They offered us a cheap bottle of wine to compensate for a cold, stressful, toxic night. The offer for a “different cottage” was no offer at all: we tried another cottage and it was just as foul smelling due to the fireplaces being serviced. And the innkeeper did not assist us with finding another cottage because she was too busy. This place used to be beloved to us. This experience has caused us to do further research in the Cottage Grove Inn business to see if we were not the only ones who has experienced this. We read reviews on various sites. Several guests have left negative reviews recently. Some of these complaints are very alarming, such as non-compliance with ADA rules, faulty smoke and carbon monoxide detectors that required a 911 call and a visit from the fire department, fraudulent credit card charges, poor management, customers feeling they were treated rudely by the manager, and an extreme decline in quality in the last year, charging more and offering less. It appears this business has undergone a change in ownership in the last few years, being purchased from its longtime owners. As returning and longtime customers, we (myself and my husband) feel that we have been disrespected and treated poorly. We hoped that we would be treated with more respect with an offer for a resolution due to this incident. We are reporting this Inn and its owners to the Department of Consumer Affairs and the California Department of Public Health. For your own health and well-being, we advise to stay away from Cottage Grove Inn.

I loved this hotel. The staff were always around cleaning something and they seemed genuinely pleasant. And while the whole place could use a fresh coat of paint, everything was clean and smelled clean. We were there for a wedding event and most of the party stayed at the Sheraton Hotel. We chose Quality Inn because I just couldn't stomach the idea of paying so much money that the Sheraton wanted. But because most of the party was there, we spent most of our time at the Sheraton. Here are some differences: S=$$$ Q=$$. S=Not clean (the cushions in the dining room and carpets were HORRIBLE Q=Very clean, S=Staff was okay but no smiles Q=Accommodating (one member even saw that I was having a hard time making a bow for my gift and she offered to do it for me-had the wire and everything as she used to work in a florist shop) and they were all smiling. S=No breakfast-not even free coffee on the tables and/or lobby Q=FREE (wonderful) continental breakfast.