Hotels near Rack Attack Los Angeles, Santa Monica

The location is very good, the transportation is convenient, the room facilities are relatively new, and the sound insulation is slightly weak

Great hotel near Santa Monica pier and walkable to many coffee shops/restaurants and shopping. The room was clean and comfortable. Strong WiFi. Bath products smell super nice. They serve Starbucks coffee in the lobby. They let us check in a few hours early and we Would stay again!

Nice clean and quiet despite being on busy Pico Blvd. I did have a room away from Pico so I'm sure that helped. Super clean, great shower and comfortable bed with fluffy bedding. Room came with a cute kitchen area. Convenient to Big Blue Bus stops which are fabulous for getting around Santa Monica and surrounding areas. I plan on staying here again!

Suited my needs perfectly. It’s the basics with a spacious, shared bathroom. The bed was comfortable, and the price was right.

We just returned home from our vacation at Hermosa Beach. I am so glad I chose Beach House Hermosa for our hotel! We loved everything about our stay. The room and the cleanliness of the room and the entire hotel was a huge plus. We chose an ocean front room on the third floor as this was a retirement celebration for me and a friend so splurged a bit. The friendliness of the entire team was superb. We were greeted each time we entered or left the hotel, and whenever we passed any employee. The front desk staff is to be commended for showing genuine interest in us. Plus that valet team - Wow! They took care of us for our car, beach chairs and towels and were always so kind. I told my husband this evening that the team at Beach House Hotel is truly a team and their service is equal to a finely trained Ritz hotel team, but on a more casual natural manner. Kudos to all! We will return to this hotel on the beach and on The Strand for any future visits to Hermosa Beach.

Google review summary 3.4 Fair 449 reviews Rooms 2.3 Location 4.4 Service 3.2 What guests are saying ””Good place and nice atmosphere but a bit overpriced for the small portions.”” ”Good price for the area, definitely dated, and good service.” ”Found insects within the bed sheets, staff dont help with much.” More Families 3.3 Couples 3.5 Solo 3.4 Business 2.8 Priceline 6/10 · 13 reviews Trip.com 4.1/5 · 30 reviews Reviews Search reviews People often mention Marilyn Arroyo 1/5 a minute ago on Google WORST SERVICE EXPERIENCE. I would not recommend Hotel Carmel. I am frustrated with this place because I wanted to like Hotel Carmel, it's quaint and had character but the customer service was the worst I've received, hope to never experience again. I paid third party, arrived May 14-15 and took a loong time to check in, which is fine, I wasn't in a rush, but it was strange that I had to fill everything once more, provide my card and ID (standard). Once in the room, concierge came up and told me he had to swiped my card and charge me since he had not (despite having paid third party which had already been reiterated and confirmed downstairs). Figured it was for deposit. Wrong, charged for much more than I had already paid for the night, which was substantial. Then went downstairs and showed the transaction, another concierge assisted, reversed the transaction but took a looong time, guys I'm not kidding you, and I am patient. Told me the valet for $38 (it said $25 valet on my email receipt with the 3rd party but oh well) and resort fee will be waived once I check out. The next morning I mention it to the lady and she was oblivious, said it was already charged, she wasn't aware and I would need to speak to the the concierge, manager that night. I asked for a written email since I didn't want to go through the hassle a third time when I called, she did not want to, although it's a standard method of documentation amongst customer and company. Between the lack of communication, professionalism, training, documentation, process, it's a zero star.

We are Hilton Honors members and stay exclusively at Hilton properties whenever possible. They are dependable and consistent, but are always missing the small details that would bring them to great in my opinion. Service is always excellent and property is always well maintained. The details that are consistently missing: GOOD COFFEE, lighted magnified makeup mirror, nice fluffy towels and lots of them, more than one bar of soap, extra pillows. At this hotel we had three pillows, if you are going to sit up and read you need at least four. There was not a single wash cloth so I used a large towel to wash my face. Only one bar of soap and no shower gel so the soap travelled from sink to shower a few times. No top sheet on the bed so we were sleeping directly under the quilt, kind of creepy wondering if they wash the quilt after every guest. This hotel had excellent security which I appreciated because the neighborhood is a bit sketchy. You could not enter the hotel at all or use the restrooms in the lobby without a hotel key. If you didn’t have a key the receptionist would have to buzz you in. Valet parking only and expensive at $49, but worth it for convenience and safety. I did not take advantage of the pool or breakfast, but nice that they have them.

My daughter and I love the vibe of Venice Beach so we made a day trip from Texas out of it. Specifically because we love this hotel and the location. It is consistently spectacular. Located rt in the middle of Venice, we were able to take short breaks in our room walking distance from beach. Our room was ready when we arrived. The halls were clean, the front desk was pleasant and helpful, our room smelled like magic and sunshine. The view from the balcony was amazing and the ac worked perfectly!The front lady even told us about the complimentary bikes with our stay so we took a leisurely ride to Santa Monica on the veloway. They even come with locks. We never opened our own door as they have someone who greets you every time. We felt really special which is what you want to feel when on vacation. We checked out with Miguel who was a pleasant and happy soul who ended our stay with a smile. The hotel was amazing but the staff REALLY makes it special with their can do attitudes and pleasant and helpful demeanor! We won't even entertain any other hotels. The rooftop bar doesn't hurt either. Best views of the city...cant say enough. Stay here and you and your family will not be disappointed!

It’s very close to Universal Studios Hollywood. Walkable distance, 8 mins walk. There is shuttle bus provided but we prefer walking. The room is spacious and clean. The stuffs are friendly and helpful. Great stay.

The most caring people I have ever encountered. Upon arrival from AUS at 8.30 am my phone battery was flat and my bank travel Mastercard card wasn’t working so I was unable to pay the taxi driver. I was travelling solo and hadn’t slept in 36 hours so I was stressed and barely lucid when I walked in to the hotel. Lucia at front desk took care of things for me. We got my phone working, got the cab driver paid then she called house keeping and organised a room to be cleaned ASAP so I could check in early. I was in my room in bed by 10am thanks to her. After a lovely afternoon out and about, the next morning I woke up vomiting and running a fever. They don’t have room service so the front desk staff brought anti-nausea drugs and water up to my room within 3 minutes of me calling. They offered to phone and check in on me throughout the day as they knew I was travelling alone. The next morning when I checked out at 5.30am to get to LAX I got in my Uber and as it was about to leave the woman on front desk came running out, stopped us from leaving and said to me “you said your Uber’s a Nissan, this isn’t a Nissan, you should get out of the car”. It turned out a previous guest had taken my Uber. Once we realised this, the driver of the Uber I was in would not take me, told me to leave his vehicle and get my bags out of his car. As I had a plane to catch and was worried I would miss it, the same front desk lady rang me a cab which arrived in minutes. If you are a solo traveller STAY AT THIS HOTEL!! The rooms are beautiful, spacious and clean. To top it all off Lucia didn’t charge me for early check in; she said given how stressful getting there had been, it was the least she could do to help. Gifts from God and great beds to boot!