Hilton Santa Fe Historic Plaza Reviews

hilton yyds

I would say I was not treated like a diamond Hilton member and I was given the worst room in the hotel. Then on top of it, I went to go get coffee and I got stuck in the elevator for 20 minutes, and I had to prime myself out I told the front desk attendant, and I didn’t even get an apology or anything. Very strange.

This hotel is beautiful. I was blown away by the history of the location. The restaurant in hotel is top notch. Very helpful staff and friendly service with lots of recommendations for things to do in the area. Would absolutely stay again.

I love the convenience of the hotel. There was a big party going on downstairs and we couldn’t hear it from our room. The beds are pretty uncomfortable and take some getting used to. I hoping that one day they will upgrade them. We tried to extend our stay one more day and were told by the front desk clerk to come back the next day, but he was on the desk again. So, took it upon myself and we went back on ******* and found a room across the street for less. We will come back to the Hilton again as it is my families’ favorite place to stay in Santa Fe.

Hot tub was broken and room service didnt answer for 2 hrs so had to walk down to resturaunt. Drove 14hrs and I was looking forward to relaxing in the hot tub and having a nice dinner in the room since I had another 12hrs of driving the next day. Overall meh.

Nice place, however, they never fixed the HVAC system (Heat did not work). Front desk people were nice. Using the bathroom sink faucet always got water on the counter top due to a design flaw.

Walls are paper thin. Checked in and gave us a king when we specifically asked for a double. Room they charged us to was facing a construction zone :( Staff was friendly. Sheets had stains.

For the price I paid I don’t feel like it was worth the stay there. The room reminded me of a La Quinta and seemed a little out dated. The door to the room didn’t shut properly and made me feel unsafe

I explored numerous options for lodging in Santa Fe and chose the Hilton Santa Fe Historic Plaza. I've stayed at the Hilton in the past and like that it's centrally-located to numerous restaurants and shops, and easy to get to from I-25. I liked that it offered on-site parking and had a nice restaurant located in the hotel. I brought some work with me on this trip and it was very quiet so I could work without the noise interruptions.

We had a good stay. The staff we friendly and helpful. The restaurant was very good. However, this was not "Hilton" in the traditional sense of luxurious. Lighting in the room, especially the bathroom was poor. Coffee goes away at noon.

Didn’t like that our reservation was moved from a single king room to a double room. The front desk was able to switch us to a king room for our last night but still wasn’t enough to make up for the inconvenience of being booked in a double adjoining room and having to pack and move rooms. Front desk stated that the bookings through ******* were used to fill the left-over rooms making it seem that customers booked through 3rd parties were treated like second-rate customers despite also being Hilton Honors members for over 10 years. If we were looking for just a “place to crash” we would’ve booked a more budget-friendly hotel. After driving all day for a long weekend-getaway, the last thing a couple wants is sleeping in separate beds on Valentine’s Day.

Upscale hotel at the edge of the old town. Short walk to stores, museums, restaurants, central square, etc. Large hotel done in local size. Nice looking outdoor pool. Large room, comfy bed, with large work desk and also a nice sitting couch. Large bathroom with nice and large shower.

We always try to stay here when in Santa Fe. The parking is easy with our big truck as there is a gated lot & no garage. The front desk was so kind this visit to find us a room for early check in because the weather was stranding us here. Beautiful hotel.

Wonderful hotel. Registration person Alex made us very welcome when we arrived early. Very pleased and would stay here again anytime.