Hotels near Paradise City, Sandton

My stay started out okay at this 4 star hotel, well situated in the Morningside area of town but my last 2 days were not okay on account of a problem with the hot water. After a long day just wanted to unwind and take a long bath, to my surprise there was no hot water. Well these things can happen I guess so I promptly told the reception about it so it could be fixed by the next day. In the morning...Still no hot water. I told the reception again, thinking that they would have the whole day again to fix it but upon returning to the hotel the problem was not resolved. The manager said that the maintenance crew had tried to fix it but fixed the wrong ”thing”, which means that they never went into any of the rooms to see if they had actually fixed it. They could not switch my room because it was the whole back block of the hotel and the only rooms left also didn't have hot water! I left in the morning with yet another cold shower. Sorry folks but this is unacceptable, even it it meant having someone work on it all night, it should have been fixed. Oh, and also food at the hotel restaurant takes 45 minutes to prepare! Order early! Safe in the room doesn't function either. Change to 2 stars maybe 3 at best.

I stayed for 5 nights, and the linen were changed daily. Room cleaned daily. Friendly housekeepers. Bathroom stuff such as body soap, body lotion, shower cap, hands soap was provided for daily. A/C was a big help because I can't stand the cold.

Hotel location ojbk. Opposite the casino. Two minutes walk. There are various meals in it. The environment is also great. The main thing is security. You can walk around. The hotel environment is very good, the decoration is good, the casino is ok, the restaurant has good international food, it is very comfortable, the main location is near the city, so the business trip is very convenient

I am a fairly frequent business traveller and stay in many hotels- most I don’t review as they just don’t stand out! This one however, I had to review!! I arrived a little earlier than check in and was greeted by Itumelemg on reception who was very helpful! My room was on the 18th floor and really lovely and well appointed! I was even treated to an AMAZING biltong platter - thank you!! 😊 Room amenities were great (nespresso coffee and Charlotte Rhys products!) I then had a few meetings close to the hotel (within 5km) and was offered a complimentary transfer and pick up by their drivers. Siphwe really looked after me and was a great ambassador for the hotel. The hotel itself is very well managed but what sets them above their comp set is the team who represent the hotel! Well done to everyone for exceptional service! A fantastic visit- I’ll certainly be back!

An amazing property with carefully selected features and decor. Pity about the service. Couldn’t book online and went to make reservation in person. After the friendly and inviting welcome from Koketso at the gate, and Leon who offered welcome drinks and helped with luggage, the rest of the service was mostly lack luster. The waiters in the dining area during breakfast were completely disengaged on both mornings, checkin took 25 mins but with upfront payment checkout is a breeze, and we had to ask if our room had been made because someone started and then seemingly left. We couldn’t find the checkout time anywhere in the room, and when we requested late checkout, no concessions were made even for 30 mins. Owen was very helpful with the Jacuzzi and restored some of the rating in giving here. I would go back for the property, it’s beautiful, but the service standards need some work - I can’t quite explain it, it feels put on, plastic even.

This is my second time staying that the Maslow hotel and once again I am very pleased with the service I have received from the staff and I was very impressed with the view I had from my room this time. Definitely going to be a regular stop when I fly to Johannesburg. The centrality of the hotel makes it a perfect stopover for people flying in from other countries because everything you could need is within walking distance and the area is very safe for those who are not familiar with South Africa.

One of my favorite hotels in South Africa! Feels like your in Europe. Hotel is very clean. Theres plenty of restaurants. Staff are friendly and professional. Definitely a must.

No joke, great place to stay. Have all the things you need. Especially have washing machine!!! Damn

If there were another Hilton’s in Johannesburg, that is where I’d be staying. But there is no other option for a loyal Hilton guy like me, so I spent 10 nights at the Hilton Sandton. I will readily admit that from day-to-day, the staff and the facilities were absolutely wonderful. Staff were friendly and accommodating, the Executive Lounge was very well serviced, the restaurant was excellent, the hotel grounds superb, the Business Centre efficient. I had pre-arranged airport pickup and daily business rides through the hotel and our driver MORGAN proved himself many times over to be reliable and flexible thoughout my stay. However, both the checkin and checkout process with the Front Desk were distasteful, disturbed my entire stay, and made me wish I was somewhere else. I had reserved and prepaid for a King room; as a long time Diamond member, I naturally expected some sort of upgrade, especially since I was staying for 10 nights. After 18 hours of flights, and a further 24 hours of layover, all I wanted to do was sleep. I had checked in online and knew my room assignment. At the Front Desk, I handed over my American Express Hilton card, and passports for my wife and I to HOWARD (“an experienced Front Office team member” according to hotel General Manager JOHN MCAREE). At first, HOWARD could not find my reservation and, next, once found thought it had been cancelled and, next, thought the reservation was in my wife’s name (it was not), and finally when he found the reservation, took a copy of my wife’s passport (but not my own for some unknown reason). I then had the temerity to ask if there any possibility of an upgrade. “Oh no no no” said Howard. “Why not” I asked. “Because you checked in online. Once the room is assigned, there is no changing it” said HOWARD. I knew from experience this was rubbish and not in compliance with Hilton policy or procedures. Indeed, when I checkedin online, the Hilton website said that an upgrade would be made available if possible. So I gently persisted in my questioning, and Howard gently insisted that no upgrade was possible since I had checked in online. I believe it was only when I asked for the business card of the General Manager that HOWARD checked with a colleague and, indeed, an upgrade was magically offered. It was the lowest level of upgrade possible, but something is better than nothing. I thanked him for the upgrade, and again asked for the GM’s business card. They had none. Indeed, they wrote down his name for me (three times with three different spellings) but did not know his phone # or email address. (I later googled him and got both). Perhaps due to this little interaction, HOWARD forgot to tell me about the Business Centre, the gift shop, the free shuttle to the local mall, hotel restaurant hours, the WIFI code, the hotel spa, or any of the other hotel services. He did mention the Executive Lounge several times in a tone approaching reverence. Never in my 20 years of experience with Hilton

I booked at this hotel as it was close to where I had to attend a workshop. It was only for one night and I arrived close to dinner time. Staff were super friendly. Check in was quick and professionally done. The lady at reception informed me of all the key information I required. Room was spacious , clean and well stocked with beverages. The linen and towels were clean and of high quality. After a long day, I opted to have dinner in my room. One of the staff brought me a menu and within a short time delivered the most delicious warm meal. The chips were the best I have had by far. I can recommend their plant base burger. The room has a small kitchenette which was well stocked. The whole room lacked nothing. At breakfast the chef prepared me a custom meal that I asked for. Service was excellent in all. Since I left early, I was presented with a made up lunch. Hotel is close to other attractions. A short Uber drive connected me to my event and the shopping mall. Also close to Gautrain station.