Hotels near Caserio Katxola, San Sebastian

We chose this hotel for our express exit to Donosti in accommodation and breakfast and we loved it! The room is very beautiful, modern, well equipped, the comfortable beds, a very chill-glass shower, the very soft and absorbent towels, hair dryer ”real” (not the powerless tube that usually offers other hotels), The hotel is located in the heart of the city centre, and the hotel is located in the heart of the city centre. The room was very comfortable and the room was very comfortable. The coffee shop despite being capsules offers a very rich coffee without being the ”aguachirri” you usually find in hotels. Personally we loved it. We were left two posts and a welcome note with a bottle of water. We recommend it and if We'll return to Donosti without doubt to repeat.

Unfortunately the hotel was a little underwhelming for me. We stayed for 3 nights at the City room, which says it can come with two Twin beds, a double bed, Queen, or King-size. I must have been unlucky because we had a double bed and room was tiny (there is no way a queen or king size bed can be included in the room). The layout was very odd: room was very small but it had a wide entrance and sizeable showers and toilet which was as big as the room. The only positive was the balcony which was quite nice (and big!). The breakfast was quite nice with plenty of choices so we enjoyed that. The other positive was the nice rooftop pool and lounge which would be nice during a hot summer. The gym is pretty good for the hotel, you can get a good workout here. And the indoor pool/sauna is delightful. We spent a few hours here relaxing (and inclusive of hotel price). However,i would also say the location is not ideal for us. We only had 3 days and most of the attractions are located and tours in the old town which was 15-20min walk away, so as we spent a lot of time there with rests in between day and night, we spent a lot of time walking back and forth which became tedious after a few days. When I come back to SS i would likely find a hotel closer to the old town. This is just my recommendation though.

The room is good, the location is average, suitable for self-driving travel. The service is very bad. Things are forgotten in the hotel, let me help mail, pay for it. The hotel actually said that there is no such service, let yourself go back to the hotel to get it. Speechless

San Sebastián is a great place and Zenit Convento hotel is conveniently located, minutes away from the beach and old town. The facilities in the room are good and the decor neutral and modern. The room we were given (1st floor) looked out onto residential apartment blocks. When we checked in, we were not informed that noisy building work to these properties would be going on during our stay. (I attach views from our room) We did mention this to reception and they apologised. Had I known about either of these I would have requested a room facing away from this awful outlook. We chose Zenit Convento because it had the benefit of a rooftop pool. The pool was closed for the whole week of our stay. The notice stated they were carrying out tests. This too was discussed with reception and they said they were sorry but in fact it didn’t open until the end of June. I cannot find anywhere on their website where this is mentioned and we found this to be misleading and frustrating. Breakfast was a chaotic experience from the very first morning. The table we were given on our first day was missing cutlery and butter. Staff were often not around or too busy to respond to requests or rectify mistakes. I ordered an omelette but was given scrambled egg. I asked for this to be changed. They took it away and then came back with the same plate and told me this was an omelette. Trying to explain that it wasn’t to someone who spoke limited English was difficult. Subsequent days were similar, long waits to get table service, items missing from the table. It was only on day 3 that we realised that a menu in English was available. No one had bothered to offer this to us. As a consequence, despite already having paid to have breakfast included, we decided on our last 2 days to have breakfast in the Taberna Blas opposite the hotel. The evening opening times for the bar are not clear. Sometimes it would still be open beyond 11pm sometimes it would not. We came back to the hotel at 11pm one evening and there were people sitting in the bar with drinks but no staff behind the bar. There were 2 members of staff on reception. We asked them if we could order 2 coffees. They said sorry the bar is closed and the staff have gone home. What are the opening and closing times and why can’t they be consistent and displayed. When we checked in we had 2 bottles of water in our room. We assumed therefore that water was provided free of charge throughout our stay as it is in the gym. When we checked out I was surprised to find water had been charged to our bill. I raised this and was told that only the first 2 bottles are free. This again is misleading and inconsistent. We travel extensively in Europe and rarely are we charged for still water in our room. With a room rate of €400 per night it should be included as part of the room package. I did raise many of these issues with restaurant / reception during my stay. The response was generally that they were sorry but that was it. The ma

Spent two nights here at the end of May. We arrived into San Sebastián on the bus from Bilbao Airport and after a 30-minute walk arrived at the hotel. We got to the hotel around midday and were thinking of leaving our bags at reception until the room became available, but after 15 minutes we were able to check in and get our cardkey. The room was very contemporary with a comfortable bed and good storage facilities, a fridge and a safe. As is common in Spain there were no tea of coffee making facilities, but complimentary water was provided. The room had a balcony that looked out over the main road outside, but the room had good soundproofing and we were not disturbed. The bathroom was clean and modern, though was incorporated within the bedroom rather than being a separate room. This meant there was little soundproofing and the frosted glass did not leave much to the imagination! The hotel is about 30 minutes away from the main tourist attractions of San Sebastián, and is in a more residential part of the city. There are some great bars and pintxos restaurants close to the hotel, and in one particular we would recommend is Oliyos. There is no restaurant on site but they do have a coffee bar, though we went out for breakfast both days to a bakery across the road. Ondarreta beach is close by and on the first day of our stay it was warm and sunny and we be spent a few hours there. Overall we were happy with our stay here and would recommend as a base when visiting the city.

Quick Notes: Great Value The beach is a 7-10 minute walk Lots of close restaurants and bars The more quiet side of San Sebastián Outstanding Front Desk What a splendid hotel! I thoroughly enjoyed my stay at this NH, which felt like a perfect place to retire for the evening after a long day on the beach. My room was modern and spacious - and the room service was phenomenal. The front desk staff was particularly helpful whenever I had questions or needed help with something. This NH might also have one of best burgers in Spain. The restaurant downstairs was also phenomenal, and the cocktails were on point.

unfortunately the room was not so clean on arrival, we found dark hair in the bathroom and a soft drink bottle with cigarette stubs on the balcony. the room had a whirlpool, however, the hotel staff explaining how it works only spoke local languages. we decided to have breakfast outside the hotel as it was extremely expensive. The hotel is the only 5 star that we found directly at the beach. Parking was very well organised and directly in front of the hotel, the beds were good and so was the shower and bathroom facilities. Next time we would look for a hotel with better value for money.

I’d personally recommend this amazing hotel for anyone that’s visiting San Sebastian. The location of the hotel is amazing since it’s very close to the beach, and to the centre. The staff are very pleasant, young and very friendly personnel, they took their time to explain some places to see and how to get there. I also have to say the rooms are big, very clean and modern! We also had breakfast and due to the Covid situation there isn’t a buffet however you order a la carte and the food was very nice. I hadn’t been in Spain for a while, as I live in Dubai now and I have to say that it felt so nice to go back and be able to stay at such a cozy yet modern hotel! It has recently been renovated and the job put in is so worthy. In a overall of this hotel I have to say I was very pleased with every detail and all the effort the staff has provided to us during our stay! Also, don’t forget to visit the rooftop if you’re staying at this beautiful hotel because the views are purely amazing, they also have a chill out area there. Definitely coming back when I have the opportunity

The room was very good, there was a high-end feeling, and welcome champagne was also sent. The front desk service was warm, helped to book the restaurant and provided various information. There is a little regret that there is no big mirror in the room and it is impossible to shine. I don't know what the reaction of those stars to try on clothes without a full-length mirror when they come to live

We have rented two rooms for one week in July 2023. Both apartments were very nice and spacious enough. The bed was very comfortable, the bathroom and shower very nice, the hairdryer of good quality. The kitchen was equipped with everything you need (even a dishwasher, iron, drying racket for clothes). Great holiday home feeling! Definitely a 3-4 star experience. The city and the beach are in walking distance, so are numerous restaurants, bars, super markets, etc. And San Sebastian is a great city, for sure worth a return. Also very handy is the washing machine and dryer in the basement (4 Euro). What I would improve: 1. The idea of self cleaning the apartment is ok (the receptionist explained it clearly), but there is no groom available to wipe away the sand when coming from the beach, no cloth to clean the bathroom. So you either need to bring your own basic cleaning equipment for vacation or go and buy stuff. 2. We enjoyed having a toaster, but power outlets are on weird places (see pic). 3. We did not realize that parking facilities are super limited and did not reserve a spot in advance, so we ended up parking in a park house which was very expensive (Txofre, which is close by). 4. The apartment was clean, but not the balcony (bread crumbs and stains of coffee on the table), I would include the balcony to the cleaning routine.