Hotels near Children's Zoo, San Diego

Very old hotel with dated rooms. The rooms are not good. I had to shift three times, and the front office staff handled the passport carelessly. Won't stay in this property again as I was not impressed with the room quality. Housekeeping is only available every three days—no staff to help to shift the luggage from room to room when I was moved. I booked a bay view room with a balcony, but they provided the first room, which has smelly rooms and no working aircon. Moved to another room without a bay view and, after a night, moved to another room on the eighth floor with a semi-bay view and balcony. Honestly was not impressed with the experience. No free water in the room. Wifi was not the fast.

Amazing experience and Simon made it so much better ! Our dining experience was amazing and his service is the best! I have never such a the nicest person. He truly cares for all the people that come and visit. Me and my family will remember him.

Worth recommending! The hotel is also excellent in all aspects, the location is convenient, the room is new, the room is large, the staff is courteous, there is a good bar here, you can try it when you have time.

Loved this place. Great location. We were able to walk around the bay. Great room on the 7th floor with a view of the Bay. Watched 3 cruise ships come and go. Super comfy bed, nice water pressure in the shower. Staff were so friendly and breakfast was delicious and abundant. The Sky Bar is a great setting but the food was definitely below standard, especially for the price. My only other comment is how strange that none of the windows are tinted. There's zero privacy. People from the street can clearly see you. But we loved our stay, felt we got great value and strongly recommend it!

A pretty large resort, but with personal attention by the staff. Ground were well appointed. The rooms were very well appointed, beds comfortable, people serving us were pleasant. Would never hesitate to recommend the place. Can't wait to go back. My only complaints as follows - the one bartender at the Tequila Bar definitely wasn't into serving people with a smile. I asked him what beer he had available and he said ”some domestics and some imports”, turned and walked away. That was a turnoff. The other people who served us over the 3 nights were all fine, but not him. Also, we were on the 15th floor, yet surprisingly we could hear conversations down in the pool area, and especially the music playing. I found that as being a little odd. That is the only reason for dropping it down from 5 stars.

Our experience at this hotel was great, from checkin to follow up! We only stayed one night, but all of stay, plus our hurried departure, went very smoothly. Front desk reception is very welcoming. Our room was OK - I believe this is an older hotel, because the bathrooms are tiny. The room was impeccably clean. On our departure morning, we arrived at the restaurant and were greeted by Alice. She told us the price of the buffet breakfast was $20. per person, but asked if we were Marriott members. She took the time to go to the desk and check our status, and returned to tell us that our breakfast buffet was free. (Don't miss being greeted by Alice!). The buffet was much better than those you might experience at other hotel chains, and service was excellent - Alice was overseeing. We left in a rush, and I realized when we got to the airport that I had left my sweater. I called when we returned home and talked to Midge at Reception. Midge immediately put me on hold, and returned to say she had found the sweater and would mail it back to me. (Thanks to executive housekeeper Carina). We also received a personal email from Julie after our return, thanking us for staying with them. This hotel is just off a very busy Interstate, but is a real oasis. Again, the reception staff was most helpful to recommend restaurants nearby. You will feel like a very special person at the hands of the Sheraton staff.

Even though I gave them a score of 4, if the is an overall rating I would give a 3. They messed up my reservation. I booked a king bed with bay view but instead they put me in a room with 2 double beds and the view was the back of a tennis/pickle ball court. Room was on first level of Lanai tower near end of the hallway close to stairs so high foot traffic so noise come from everywhere, footsteps from second level, hallway, and from outside balcony.☹️ Not worth the room price per night

It was our 30 year anniversary . We wanted to walk down memory lane . Doubletree Hilton was the perfect place to do so . The trolley is like 100 ft from the hotel , wow !!!! We were there for 4 days and we only spent $12 dollars on transportation the whole time . We went to the seaport village , old San Diego village , San Diego zoo , little Italy , the can even take you near to the gondola rides . This hotel is pet , kid , business , couple friendly . Restaurants , FedEx , food stores , right outside . Indoor outdoor pool , gym , jacuzzi , Starbucks . Isabella is an awesome receptionist !!! Knowledgeable , friendly . This hotel is carefully paced to give you the best indulgence of the area . Great job guys !!!!

I'm surprised to see the mix of reviews, this was one of the nicest Hilton Garden Inns I've ever stayed at! I did not have a car, so maybe the parking is tricky if you do have one, but I felt that the property was very clean and pretty, the front desk staff were super friendly and professional, and they gave the upgraded wifi which made my stay even more enjoyable (free wifi at Hiltons is notoriously spotty and slow, in my opinion). I did not get to try the restaurant because my stay was brief but I appreciated that it was there. I liked the hotel so much that I came to TripAdvisor to review it because my Hilton member survey had already expired. Whoever is running the show there right now is improving it I guess, because I would definitely stay here again!

I stayed with two friends for a vaca from home. We stayed 3 nights. It was a blast. Such nice hotel staff. Our fav time was happy hour with great cocktails and food. We went every night. Tired different drinks and food each night. Our bartender Sharu was amazing and she makes the best Mai Tai’s. The bar staff was excellent along with its servers. We literally stayed for hours by the fire pits outdoors in the nice cool air. We were treated so well. Even by the breakfast staff. Front desk too! It was a real nice ambiance in the evenings by fire pits. They have a nice indoor pool and out door jacuzzi. Breakfast made to order was great. Hotel rooms were nice and comfy and big and clean. Hotel was beautiful and the koi fish are such a nice touch to the place. It’s peaceful and comfiness here. I’ll be back. We will definitely come back for our happy hour beautiful experience. Thank you Sharu fir being you and bringing us smiles and yummy drinks and cheers to you and the staff. Loved being here.