Neptune

The hotel provides a clean, spacious pool and well-maintained gardens. Guests appreciate the friendly staff, convenient location near the beach and town, and comfortable, spacious rooms with ample space for relaxation.

Very nice gardens. A short 2 min walk to the beach. Room, nice enough. Comfy bed, enough storage, air con good. Shower was good even though most of the water came out of the side of the shower head. We did miss having a balcony, but opening the windows we saw and heard lots of birds, very nice. Food, breakfast was cereals, pastries, fruit, with bacon and sausages most says. Also egg station for crepes or omelettes. We spotted the 2 slot toaster after 3 days there. Also coffee tea or juice to drink. All very clean and set overlooking the pool. Evening meal was waiter service which we preferred to buffet. It took a while translate from French but we managed. Lovely food made by a chef. Pool was large, with easy access by stone steps and pleasant temperature. Mostly free beds, but at times it was busy. The Beach was large, clean, lots of sunbeds. Very sandy. Sea very cold and not too clear due to sand churned up. We loved watching the world go by. One local took his goat in for a swim and a play! The main language there is French, we got by but most guests were French. They always greeted us and smiled. Evenings, a few older French couples danced, most music was French, a few English songs done as well,a Senegal trad dance show was great fun. A few of us joined in. We didn’t do out far as didn’t look to welcoming outside. Got a taxi to a large supermarket for some basic supplies and change some money. Took us a while to grasp the local money, the poor bar staff at hotel Were very patient and kind! We did go to the royam bar and beach bar some nights. The safari was highlight of our week. Booked through tui. Saw so many animals with no fences around. The transport that took around was large and allowed us to see really well. Met some fellow brits at hotel and they were all lovely. Overall a great, memorable holiday, we won’t revisit but so glad we did it.

We are a ‘young’couple in our early 60’s and we booked our stay via RCI. We were allowed to check in a bit earlier however our apartment wasn’t ready. We had to ask for the kitchen door to be unlocked but when it was, there was no equipment in it! Even when it was finally stocked up there was No Kettle,no Washing up liquid,no dish cloth to wipe the surfaces. We had to ask for a bin liner on our first day and then when the bin was emptied it was never replaced. We also had to ask for a scouring pad, Ice tray and oven gloves (but they were useless) There was No Sharp knife! We had to prepare our meals using a bread knife! Have you ever tried to peel a kiwi with a bread knife? There was also No Grater, No Garlic press, No Wine glasses (only 4 small tumblers) , No wooden spoon. We had to ask 4 times for someone to fix the oven. The unit definitely wasn’t set up for self catering. The unit was very shabby, and not well maintained and was definitely not up to the standard that we expect from RCI. The kitchen badly needs refurbishing. There was no carbon monoxide monitor and yet we were cooking on gas. No smoke alarm and the fire extinguisher was outside! We were unlucky with our unit (no 1) as it was right by the reception and had people constantly walking by. The outside space wasn’t at all private. We could constantly hear the staff in reception shouting at each other all day long. There were also no mosquito nets. The biggest problem though was that Neptune is not on the beach! The RCI information states that the beach is on site which is very misleading and should be removed. You actually have to walk through a car park and a taxi rank then 100m down a path! The Gardens were beautiful and well maintained.