Hotels near B.arte galeria, Salvador

I liked the accommodations, however there is no telephone / intercom in the room, it is necessary to have a whatsapp contact, provided by them, for everything you need, I found it quite uncomfortable. Towels very shabby (rough), they should be replaced. Good breakfast, but with few seats, you have to wait depending on the time you arrive. Good cleanliness, attentive and helpful maids. There is a fridge in the room, but without any products inside. You can bring it from outside or ask them via whatsapp.

The hotel needs urgently a retirement, the room in which I stayed had a moof and the bathroom too. The lifts also need a reform. Breakfast needs improvements, needs to be more diversified. The bed linen and towels need to be exchanged, they were very wearing.

This hotel does what it does well for the low cost. It is in a good location in a safe area of town. A rocky beach (not for swimming) is right outside, and although the rooms don't directly look out to sea, it was nice to be able to hear the ocean. The staff are friendly and helpful and although many speak some English, it is useful to be able to speak a little Portuguese . Breakfast was good, but dinner less so - on the night I ate in the restaurant the buffet wasn't on, and I suspect this would be better than ordering off the menu. The rooms are basic but clean and functional. Overall no complaints for the cost.

Pros: * spacious clean room * good breakfast opening at 6:30am sharp (doors are locked before then), with lactose-free milk and gluten-free options * okay pool area (no greenery though) Cons: * the A/C was weak, but after running it for one day the room was sufficiently cool (you do need a card in the slot during that day...) * no ”Do not disturb” sign to hang onto the doorknob * the desk in the room was small and very annoying for laptop work (round, glass) * the chairs in the room were not comfortable at all * out of all the staff, only one front desk person spoke English * no laundry facilities * no business room * old slow elevator * window didn't insulate from the street noise that well, but I used 33 dB NRR earplugs to block the noise that came through; there are also many rooms that don't face the street * the front gate didn't open automatically with my key; had to wait for staff to open it; other times it was left open

This hotel is simple but it has everything you need. The pool is great and the internet connection by the pool works better than the rooms. It is located near restaurants, bars, groceries stores, and pharmacies. Breakfast could improve. I wish they had more local tropical fruits. However, breakfast is simple but well served. Located just steps from the beach, which is calm and not lots of waves. Good for kids.

I went to sleep quietly, I would stay only one night, I stayed in a top room, at the 21st floor. The next day to go down to breakfast I found that the 4 lifts were stopped due to a canoe break. ok that accidents happen and there was little to do, But I think it lacked a little crisis management by the staff who did not have a lot of tattoo to deal with the situation so strange. I had to go down and climb the 21 floors by the stairs. I had paid a part in points and a part in money for staying. and a lot of money. I am very pleased to have the money returned, but in any way I think there is a lack of better risk and crisis management in situations like this.

The Novotel Salvador Hangar Aeroporto best features are its location near the airport, newer facilities than most properties in Salvador, and it operates under the ACCOR hotel brand. Despite these advantages, I must report a unacceptable experience during my stay December 28th to 31st 2022 followed by deplorable managerial customer service in response to verified and documented service failures. I have reported these issues to my travel agency, my corporate travel unit, and my personal travel networks. As I discovered this property using Trip Advisor, I have decided to report this matter for the benefit of my fellow readers. I do not recommend this property for business travelers nor cultural tourism travelers (especially not those seeking afro-Brazilian tourism or those welcoming to the African diaspora). I share some reasons herein: • Unreliable Service: During my stay I experienced one major internet outage over six business hours, as well as minor room outages (less than 30 minutes) on each day of my stay. This hotel was advertised as catering to business travelers, but the hotel provided no updates when internet would be restored despite repeated requests. I did not receive any support to manage the disruption to my teleworking, and personnel were unable/unwilling to facilitate solutions (At one point, I was recommended to use the free internet of one of the shopping malls. Imagine carrying expensive computer equipment to what my taxi driver warned was a “high crime” area). Sadly, the ability of the reception staff to identify solutions was more unreliable than the internet service. • Poor Room Quality: This hotel advertises rooms of high standards of quality, and I am sure many receive good rooms. However, I received a room that was both substandard quality (bathroom sidings and interior furniture water damaged, door malfunction, refrigerator malfunction) and pollutted by the buildings HVAC exhaust being poorly designed, allowing exhaust to flow against rooms on the lower floor (high noise pollution noticeable when sleeping). I believe most guests do not have this experience, as the issue likely affects few rooms on the lower floors. However, when choosing this property, one must ask the question, how does the receptionist decide who receives these rooms which experience high dust inflow and high noise pollution (I have videos and photos available upon request). Why are some customers placed in quality rooms, and others assigned to substandard rooms (noting the hotel has standard room types based on bed requirements)? Why did this hotel property assume that one of their few afro-descendent customers would accept the worst room in the property? • Deplorable Managerial Level Customer Service: Upon checkout, a customer service representative noted my dissatisfaction with my hotel experience, and asked if I would be willing to receive inquires from hotel management the next business day. I did not have confidence in their customer service bu

Beautiful, clean and friendly - Love this place and will return. The staff and grounds are awesome. The rooms are clean and the amenities are exceptional! The food was good (not great) but the restaurant areas were very clean and staffed woth friendly people.

the room was very good as well as the air condicioned, the cleaning, also the breakfast, the food and my special thanks to the patissier he makes delicious desserts, i wib two kilos because of that... I also want to thank all the staff for their kind attention and excellent simpatie.

The hotel environment is very good, the top open-air swimming pool can directly enjoy the Atlantic view, good morning is also very good, fruit is rich. The room has a small balcony, you can sit directly in the room and blow the Atlantic sea breeze, the overall price is very high.