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Fairfield Inn & Suites Salt Lake City Airport Guest Reviews
4.2/5
Very Good
53 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.3
Amenities4.2
Service4.2
Cleanliness4.2
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All reviews(53)
Positive reviews(34)
Negative reviews(19)
Yyyyy1234
King Room
Checked in May 2024
Family
5 Reviews
4.7/5
Amazing
Posted on May 25, 2024
Very pleasant stay. The staff are very helpful. Will stay again next time!
Guest User
Double Room with Two Double Beds
Checked in Jan 2024
Family
8 Reviews
4.7/5
Amazing
Posted on Feb 27, 2024
The hotel is perfect, near the highway. Everything is great. We will stay again.
Guest User
Double Room with Two Double Beds
Checked in Sep 2022
Couples
1 Reviews
5.0/5
Outstanding
Posted on Sep 24, 2022
Convenient location, people are nice, and provide free drink, pick up and drop off at airport, I like this hotel very much
Liuzx88
Double Room with Two Double Beds
Checked in Sep 2024
Couples
4 Reviews
4.5/5
Great
Posted on Sep 30, 2024
The service is very good and the airport pick-up is very convenient.
The room is spacious and well-equipped.
The breakfast is clean and American style.
The location is not far from the airport, so it is convenient to check in as soon as possible after getting off the plane.
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Guest User
Double Room with Two Double Beds
Checked in Sep 2024
Family
2 Reviews
4.7/5
Amazing
Posted on Sep 16, 2024
The room is not big but adequate. Quiet. Free shuttle to the airport.
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Anonymous User
Double Room with Two Double Beds
Checked in Jul 2024
Travel with friends
13 Reviews
4.0/5
Very Good
Posted on Sep 19, 2024
Facilities: Complete
Sanitation: Normal
Environment: Convenient transportation
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Guest User
Double Room with Two Double Beds
Checked in Jul 2024
Family
3 Reviews
5.0/5
Outstanding
Posted on Jul 18, 2024
The room is new and smells good. The staff is also very friendly.
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Kankankankankanjiang
Double Room with Two Double Beds
Checked in Sep 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Oct 4, 2024
Good quality and low price! 100 points!
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Guest User
Double Room with Two Double Beds
Checked in Oct 2024
Travel with friends
7 Reviews
5.0/5
Outstanding
Posted on Oct 13, 2024
Close to the airport
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Guest User
King Room
Checked in May 2023
Family
19 Reviews
5.0/5
Outstanding
Posted on May 31, 2023
Clean and tidy, about 10 minutes away from the airport, there is a free shuttle bus, about 20-25 dollars from Uber in the city, free breakfast, simple
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Guest User
Checked in Sep 2024
Other
5.0/5
Outstanding
Posted on Sep 14, 2024
The hotel is in the process of renovation and so it was really noise and inconvenience. The breakfast was cold and coffee was cold as well. I know there’s a microwave where I could’ve warmed my coffee, but why should I have too. The shuttle driver was very late and the kind front desk lady with the big cool glasses kept calling for the shuttle person. She ended up radioing another hotel to find the driver. He finally showed up. Anyhow my reservation was for a King bed I ended up with a Queen 2 bed. It was a nightmare. Anyhow the front desk reception Mel was very professional, sweet, kind, and very helpful. She was very supportive and listened to me complaining about my morning and how my flight was delayed. She told me to think positive and to know everything will be ok and I will get back to my family soon. She bid me farewell and told me to have a fanatic day. I left the hotel feeling like I can conquer anything I put my mind too, because of her. Thank you Mel for being that person to lift me up that morning.
DbacksFn
Checked in Jul 2024
Couples
3.0/5
Posted on Jul 15, 2024
We stayed here for a quick overnight trip. My husband has a lot of Bonvoy points and we usually get water when we arrive as well as a room upgrade. We got none of those. And I don't think they were that busy. They are remodeling and there was a LOT of noise above us during the day. Breakfast was ok. Plain yogurt would be nice. There was a nice attendant keeping an eye on things. We used the airport shuttle which was handy.
Response from Property: Thank you for taking the time to share your experience with us. We appreciate your feedback, as it helps us improve our services. We apologize for any inconvenience you encountered during your stay. It’s disappointing to hear that you didn’t receive the usual perks associated with your Bonvoy points. We understand how important those little extras can be to enhance your stay. Regarding the noise from remodeling, we apologize for any disruption it caused. Renovations are necessary to keep our property fresh and up-to-date, but we strive to minimize any inconvenience to our guests. We’re glad to hear that the breakfast attendant made a positive impression. Your suggestion about plain yogurt is noted, and we’ll certainly consider adding it to our offerings. We’re pleased that you found our airport shuttle convenient. We hope you’ll give us another chance in the future, and we’ll do our best to exceed your expectations. Safe travels, and thank you for choosing to stay with us!
Guest User
Checked in Jun 2024
Business travelers
4.0/5
Very Good
Posted on Jun 23, 2024
Really easy to like this place. It’s clean, it’s professional, the staff is helpful. They put out cookies and waters, the TV has all the streaming services, and it’s really easy to get to and from the airport. I had to dock a star because the surrounding area isn’t great, but that’s not abnormal for being this close to the airport. They also had a lot of construction when I was there, but I think it’s almost done. All in all, I’d definitely stay here again.
949kl
Checked in Apr 2024
Couples
1.0/5
Posted on Apr 18, 2024
Checked in for a stay with Park and Fly stay. Was told our car would be at a different hotel because they are resurfacing the entire parking lot. I’ve had this reservation since early February. Also rate was $7.00 when I booked not it’s $10.00. I understand that they are going to start the remodel on the inside but I should have been contacted about the situation. The front desk Lady as wonderful!
Response from Property: We apologize for the confusion relating to the park and fly services and fees. We appreciate your feedback and will address these issues promptly. Please feel free to reach out to us directly so we can discuss this further. Thank you.
Guest User
Checked in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 14, 2024
Amy Peterson, the General Manager and the staff are great. The breakfast lady (Sherrie) does a great job and is very helpful and friendly to the guests. There's plenty of guest parking spaces. They also have a great hot chocolate bar in the lobby for guests and their kids, with different toppings, marshmallows and whipped cream.