Hotels near Heath Engineering Co, Salt Lake City

We stayed here for a national competition since this is one of the Hotels that was sanctioned by the organizers. The lack of service was just apparent from checkin all the way to everyday interaction. When we checked-in, I already felt the lack of appreciation for their guests as I never felt welcome from the get go. I was not acknowledge about being an IHG rewards member and welcomed at the Hotel. I must add though that when buying things in their marketplace, the interaction of charging our things with the front desk was fast and seamless so that is a positive. Also leading to our stay, I did have phone interaction with some of their staff for my reservation and they have been very helpful and accommodating so was surprised with my current experience here. There are no safebox to store some of your valuables and when I asked the front desk I was just told they have none in a lazy way without effort of providing alternatives or if they can help in any other way. Our first day, they locked breakfast area right at 9:30 sharp without letting the people already eating that they are closing. When we inquired with one of the staff, they replied in a kind of a rude way that ”when its close, its closed”. I could understand the policy but they would not even hear about suggestion of simply announcing that they are closing the breakfast area for last call so people could have a chance to get their last servings if needed. They also literally, close off the breakfast area while people are still eating almost like telling everyone to get out. I think this shows lack of service and professionalism with no empathy to their guests. it does look like they treat their guests as like burglars to close/lock off their breakfast area. For rooms, the area is a little bit smaller compared to some area hotels but typical of a Holiday Inn property so no complains there. Our rooms did not have issue(so far fingers crossed) but a lot of people in our group had room issues. Some have their locks not working after checkins and they have to work on fixing them and someone from our group was given a room that was still occupied. They have 2 gyms in different floors but smaller compared to other gyms from different hotels. They have a sauna and a pool so another positive. I am still checked in and staying for 5 more days so will update the review later but If not for our team choosing to stay on this Hotel I would have checked out and moved to Hilton across the street where we have a very positive experience a few years ago with the same competition.

The Residence Inn Salt Lake City has consistently provided high quality service and attention to detail during my stays. I was impressed with the cleanliness, comfort, and immaculate condition of the rooms. There is no place I would rather stay than Marriott. Ms. Clarisa at the Residence Inn Salt Lake City downtown is an exceptional manager. I received excellent customer service from her. My admiration for her professionalism, expertise, and intelligence is unwavering. She went above and beyond to ensure that my stay at Marriott was pleasant and well-cared for. Having a supportive and cohesive manager like Ms. Clarisa makes a positive impact on the customer experience. Front desk staff Mr. Trevor and Mr. Cyrus provided excellent customer service. They treat customers with kindness, generosity, and respect. My sincere appreciation and gratitude are due to the entire team for treating me so wonderfully. It was an excellent stay in every way. I highly recommend this place.

The hotel is very old, the bedding is very old, it feels like it will break if washed again, and it is not very clean. If there is still a choice, I don't recommend it. There is free parking at the hotel entrance. There is a McDonald's next door. I don't know if it is due to renovation during my stay, only the entrance for car ordering is open. There are many homeless nearby. If you go out late at night, it is best to carry a little cash with you in case of emergency.

I recently stayed at this Sheraton Hotel and was totally disappointed with my experience. The fact that I used my suite upgrade being a Titanium Elite Bonvoy even made it worse. I have stayed in a number of Sheraton Hotels and by far, this is the worst of them all. First of all, the reception people were not so customer friendly. We came in around 2:20 p.m. thinking that our room will be ready by then. The front desk clerk said that please come back in about 45 minutes as the room is being worked on. We came back an hour later and to my surprise, the room was still not ready and that it will take another 30 minutes or so to be ready. After patiently waiting around, when we finally get to our Suite, it was not at par with Sheraton or Marriott standards. It looked like the remodeling was halted 3/4 of the way as it can be seen with the toilet bowl looking so badly done. Furniture were dusty. The room look so ancient. Breakfast was also bad as there was a human hair with the bacon that was being served. A few of the patrons saw the hair and told the kitchen and finally took away the pan of bacon and replaced it with a new one.

The room was clean, check-in was easy, and the staff were kind. The room was pretty, breakfast was an excellent continental breakfast, and the staff went out of their way to help us feel welcome. They were also flexible when our flight was delayed and we had to check in late.

I was recently in The Salt Lake City area. I flew there, rented a car and took a roadtrip in Utah, Idaho, Colorado and New Mexico. I stayed at this location on a Friday then a Sunday. I'm big on checking reviews and the reviews here were great. The price was higher than I'd like but the reviews were too good to pass it up. This hotel was great! It is well worth the price. The neighborhood is very nice and quiet. The first night I was without a car so I had to walk around to find a nearby grocery store, gas station and restaurants. I felt very safe walking around the area even after dark. The rooms had a regular curtain and a blackout curtain in the window. The blackout curtain worked very well. The breakfast was amazing! I would have been happy if I had paid for it but it is free of charge. The first morning it was scrambled eggs with ham and cheese, sausage links and hash browns. The second morning I was there it was more of a breakfast burrito kind of scrambled eggs, bacon (very fatty which is a huge plus for me!), and hash browns. One thing to know in advance is they have discontinued their shuttle service. This did not hurt my review at all but it is important to know before you arrive. The area is a bit of a public transportation dead zone. Not really. They exist. I got the feeling that North Salt Lake is close enough to Salt Lake City that they don't feel the need to offer much public transportation to that area but further north does have more options. This is important because I brought a cab from the airport the first night, and this might all be on me for not exploring all my cab options, but I felt bamboozled by the rates. This might be every taxi company there but I was charged over $8 per mile for that ride. It was a 9 mile distance from the airport so I'll let you do the math. So the following day when I went to pick up my rental car I took public transportation. It took a bus and the train to get me to the airport. For the price you couldn't beat it but I found it to be a bit too much. Of course that isn't the hotel's fault but the shuttle would have been a way to avoid all that. If I ever come back to Salt Lake City I would absolutely stay at this hotel. I love it and the surrounding neighborhood.

I had a stay Feb 5-6, 2023 for a ground floor room w/ a single bed because I'm 100% handicapped from my military service during Vietnam. I called Microtel twice on 2/1 & again on 2/4, to confirm that I had a 1 bed ground floor rm. Both times the clerks assured me that it was in their system. I showed up Feb 5th around 3:30pm, & was told by the rude female desk clerk that there's no ground floor rooms available. I told her that I had called twice on different days & was assured that the notes were in the system. She finally checked again & put me in a ground floor room, that wasn't very clean, but I accepted it, since there wasn't any other ground floor rooms available according to her. That evening the room above me kept dropping things, & it sounded like being in a bowling alley w/ the loud noises. Later, a family came in the room next door to me, & the kids started yelling, screaming & pounding on the walls. I called the front desk a couple of times, but no answer. It finally stopped around 10pm. The next morning, I went to take a shower. There wasn't any hot water, & the soap & shampoo dispensers were empty. I called the front desk & again, no answer. Afterward, a Mexican guy apparently had a key to my room & came in, w/o knocking or anything. He looked surprised when he saw me, & started speaking Spanish. I asked who he was & why he came in my room, but just talked Spanish. When I went to the front desk & confronted the clerk (the same rude clerk that checked me in the day before) about this guy having a key to enter my room, she said it MAY be the maintenance guy. I then asked, ”Why didn't he say he's maintenance or staff or have hotel ID on him?” She claimed she didn't know. I filed a complaint w/ the mgr thru the clerk, & he finally sent me a email 3 days later saying he couldn't do anything about the noise from other guests. Nothing about the other issues, like no hot water, soap or shampoo, or why the guy had a key to enter my rm. No offer of a refund or some sort of compensation. Do not stay at this Microtel !!

This is a great place to stay. I’ve stayed here several times for a night at a time, when flying out the next day. They have an amazing Mongolian Beef rice bowl, great beds+pillows.. It’s clean, friendly, and best of all great service. Today I flew in in a snowstorm. The shuttle driver took me right to my car, so I wouldn’t have to drag my suitcase through the slush in the parking lot, then he put my suitcase in my trunk, AND brushed the snow off my car. Seriously? All my stays here have been great, but this one was above and beyond. It’s a gem, a well kept secret. Part of me didn’t want to write this because I don’t want it to be difficult to book in the future. My only suggestion is perhaps the desk attendant could give customers a map with their room marked. Sometimes finding the room is difficult due to the way it’s laid out. For me this is a minimal complaint and the rest of this establishment makes up for it!

Classic. 2 beds, frigo and microwave. Flat TV. Clean. Aside parking cinema but well soundless. Think to cut the air conditioning because it is very noisy. The hotel is located in the city of Salaun, in the city of Revamerica, in the city of Salaun, in the city of Salaun, in the city of Salaun, in the city of Salaun, in the city of Salaun, in the city of Salaun, in the city of Salaun, in the city of Salaun, in the city of Salaun, in the city of Salaun, in the city of Salaun, in the city of Salaun, in the city of Salaun, in the city of Salaun, in the city

I chose this motel because I had a very early flight out of SLC airport and my return flight a few days later was arriving very late. Since I live a couple hundred miles from the airport I booked a stay on both ends of my trip. My spouse and I are Best Western Rewards members and usually stay at Best Westerns when we travel; but for this trip, I was solo. Checking in, I was given a lot of grief because the reservation was made in my husband’s name (even tho I made the reservation). I even had the confirmation number. The front desk clerk finally agreed to let me stay after a lot of persuasion on my part. My husband and I have the last name, btw. When I returned and tried to check in a few days later, I was told I did not have a reservation. Once again, I did have a confirmation number and the name of the person who had made the reservation for me. The desk clerk told me my reservation had been cancelled by some person whose name I didn’t recognize . I’m clueless why they would let a stranger cancel someone else’s reservation. After a lot of argument the clerk finally agreed to get me a room. But of course it was $40 more than my original room. Even though the rooms were comfy and clean, you can bet I will never stay at this motel again. The clerks are rude and argumentative and have absolutely no desire to help you. The reason for 2 stars instead of 1 is because the room was decent.