Kamenoi Hotel Kitsuregawa

Kamenoi Hotel Kitsuregawa Reviews

Kamenoi Hotel Kitsuregawa

5296-1 Kitsuregawa, Sakura City, Tochigi Prefecture, 329-1412, JapanView Hotel Details
Kamenoi Hotel Kitsuregawa
Kamenoi Hotel KitsuregawaKamenoi Hotel KitsuregawaKamenoi Hotel Kitsuregawa
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Kamenoi Hotel Kitsuregawa Guest Reviews

3.8/5
Good
30 Reviews
Verified reviews
Location3.8
Amenities3.8
Service3.7
Cleanliness3.8
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rei5
Japanese A(With toilet)(Non-smoking)
Checked in Dec 2023
Family
1 Reviews
4.5/5
Great
Posted on Jan 24, 2024
The hot springs are great. There is also an open-air bath, and the water was just right so that you could actually doze off in the reclining bath. There was a wide selection of bathroom amenities, which was nice. We also enjoyed the delicious late-night snack service (dandan noodles), and the breakfast buffet had a good selection and taste. The observation deck has a 360-degree view, and the scenery was great, so we were able to relax and enjoy the view after checking out.
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Response from Property: Thank you very much for staying at Kamenoi Hotel Kiryugawa. Your kind words helped us to have a relaxing stay and we are very glad that you enjoyed Kiryugawa Onsen, one of Japan's three most beautiful skin-beautifying hot springs. We are also very honored to receive your kind words about the food. All of our staff will continue to strive to improve our service, with the aim of being a hotel that you will choose. We look forward to seeing you again. Kamenoi Hotel Kiryugawa Front Desk
Guest User
Twin Room(With toilet)(Non-smoking)
Checked in Dec 2023
Solo travelers
2 Reviews
3.2/5
Posted on Jan 23, 2024
Even if you get hungry at night, the only thing you can get is instant noodles, and you have to make a reservation in advance to use the restaurant, so I was a little disappointed. Otherwise, I was satisfied.
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Response from Property: Thank you very much for staying at Kamenoi Hotel Kiryugawa. However, we sincerely apologize for any inconvenience caused. We are very pleased to receive your compliments and satisfaction with other assistance provided. All of our staff will continue to work hard to provide services that are best suited to the customer. Thank you very much for taking the time to provide us with your valuable feedback despite your busy schedule. Kamenoi Hotel Kiryugawa Business
Guest User
Accessible room (With private bathroom)(Non-smoking)
Checked in Nov 2023
Travel with friends
1 Reviews
3.2/5
Posted on Dec 7, 2023
Although it was barrier-free, I couldn't enter the large bath. I'm in a wheelchair. The large bath had stairs, so I could only use the family bath. That was a shame. The breakfast was good. I took a taxi to the roadside station and enjoyed eating strawberries.
Original TextTranslated by Google
Response from Property: Thank you for staying at Kamenoi Hotel Kiryugawa. We sincerely apologize for any inconvenience caused regarding the use of our large public bath. Our hotel only offers private baths that are barrier-free. Additionally, our care lift has recently been out of service due to a malfunction. We apologize for any inconvenience this may cause, and appreciate your understanding. However, we are very honored to receive your compliments regarding our breakfast. We change some of our menu items daily, so please try them out if you have the opportunity to visit the area again. We look forward to welcoming you again. Kamenoi Hotel Kiryugawa Front Desk
Guest User
Twin Room(With toilet)(Non-smoking)
Checked in Jun 2023
Travel with friends
1 Reviews
2.7/5
Posted on Jul 17, 2023
The front desk staff were friendly and had a smile. The room had two beds, and the size and firmness of the beds were good. The building itself had a very old feel to it. Food was served by time, but due to a lack of staff, the service was not very good. It was quite crowded due to the long weekend. Overall, the rating is not very good.
Original TextTranslated by Google
Response from Property: Thank you for staying at Kamenoi Hotel Kiryugawa. We are very sorry that we were unable to provide you with a satisfactory service during your meal. We take your words seriously and will use them as a reference for our future service. However, we are very grateful and honored to receive your compliments regarding the service of our front desk staff and the room. All of our staff will continue to work hard to improve our service so that more guests can have a comfortable stay. If you have the opportunity to visit this area, we would be happy if you would consider our hotel as one of your options. We look forward to welcoming you again. Manager of Kamenoi Hotel Kiryugawa, Kuramoto
Guest User
Japanese A(With toilet)(Non-smoking)
Checked in Aug 2023
Family
4 Reviews
5.0/5
Outstanding
Posted on Oct 27, 2023
Excellent and comfortable hotel
Original TextTranslated by Google
Response from Property: Thank you very much for staying at the Kinagawa Kamenoi Hotel. We are honored to receive your compliment. Our staff will continue to work hard to improve our services. We look forward to seeing you again. Kamuren Hotel Kirenkawa
Guest User
Japanese-Western style Room(With private bathroom)(Non-smoking)
Checked in Mar 2023
Family
1 Reviews
4.0/5
Very Good
Posted on Apr 28, 2023
Onsen is small but clean, room is old but clean
Original TextTranslated by Google
Response from Property: Thank you for staying at Kamenoi Hotel Kitsuregawa this time. Did you have a comfortable stay? I am very happy to receive words of praise for being "beautiful". We will continue to work hard to improve our services so that everyone can spend a comfortable time. We are looking forward to seeing you again. Kamenoi Hotel Kitsuregawa front desk
Guest User
Pet Room Semi Double(With private bathroom)(Non-smoking)
Checked in Jul 2024
Couples
1 Reviews
3.2/5
Posted on Aug 15, 2024
食事は大変満足出来ました。特に夕飯はボリューム、味付けが素晴らしいと思います。但し、ペットOKの部屋でしたが、入口別で階段を昇降するのが大変でした。もう少しペットファーストねして欲しい。
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Response from Property: この度は亀の井ホテル喜連川をご利用いただきまして誠にありがとうございます。またクチコミをご投稿いただきまして重ねてお礼申しあげます。お食事での多くのお褒めのお言葉を頂戴でき、大変光栄でございます。我々亀の井ホテル喜連川スタッフ一同の励みになるお言葉でございます。しかしながら、ペットルームでのご案内でご不便をおかけしてしまい、大変申し訳ございません。貴重なご意見でございますので、今後のワンチャンにもご不便をかけないようなサービスを考えさせていただきます。今後もお客様目線に立ったサービス提供が出来るように、スタッフ一同励んでまります。お客様のまたのお越しをお待ち申し上げております。亀の井ホテル喜連川　宿泊営業担当
さくらまる
Twin Room(With toilet)(Non-smoking)
Checked in May 2024
Family
2 Reviews
4.0/5
Very Good
Posted on Jun 29, 2024
夜遅くに到着、朝早くの出発でしたが、とても親切な対応でした。ありがとうございました。
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Response from Property: この度は亀の井ホテル喜連川にご宿泊いただき、誠にありがとうございます。当日ｍｐお手伝いが出来、スタッフの対応のお褒めのお言葉を頂戴でき、大変光栄でございます。「素泊まりプラン」、「朝食のみプラン」などもご必要にあわせて今後ともご活用ください。今後もご期待に添えるようにサービス向上に励んで参ります。お客様のまたのお越しをお待ち申し上げております。亀の井ホテル喜連川　宿泊営業担当
Guest User
Checked in Apr 2024
Other
4.0/5
Very Good
Posted on May 1, 2024
The hotel was built in the 1980s Some of the facilities in the large public bath were not usable It's a good hotel for pets The rooms for pets are on the second floor The smoking area and restaurant are on the same floor To bring your pet to the room you have to go up about 30 steps from a different entrance There are no interesting tourist attractions in the area The nearby Sky Tower is closed The hot spring facility is located far away It doesn't have the image of a hot spring town It's a good place if you want to relax in a hot spring with your pet But for everyone else...
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Guest User
Checked in Jun 2023
Other
4.0/5
Very Good
Posted on Jul 10, 2023
It was originally Kanpo no Yado, but Mystays Hotel bought it all together and rebranded it as Kamenoi Hotel. The building is old, but the bath is large and the open-air bath is comfortable. With the Kamenoi Hotel member card, you can get a 5% discount at the shop and a commemorative gift on your birthday month. There are three grades of meals. If you are a light eater, the inexpensive basic plan is enough in terms of quantity. Midnight noodles are served only to guests. The view of the Nikko mountain range from the observation deck is quite spectacular.
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Guest User
Checked in Apr 2023
Other
4.0/5
Very Good
Posted on May 12, 2023
I used it for the first time in March on a business trip, and used it again in April. The front desk's service may be good or not so good, depending on the timing. It was a miss in April. There are many parking spaces, but if you check in late at night, it is safer to park in the parking lot right next to the entrance. The building is old, but it was built large because it was formerly a Kanpo no Yado. The breakfast venue is a Western and Japanese buffet, but the dishes using local vegetables and grated yam are delicious. When I go on a business trip, I'm always busy with work at night, so I'd be happy if the large public bath could be used until 1:00 a.m. instead of midnight. If you work hard in the morning and enter the bath after 6:00 a.m., you can change your mood for a moment while listening to the nightingales singing in the open-air bath. Even if you don't choose the dinner plan, if you come down the mountain (about a 10-minute drive away) there is a pharmacy and convenience store so you won't have any trouble getting the supplies you need, and as long as the service is maintained, I think this is a place I would find useful.
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Guest User
Checked in Apr 2023
Family
4.0/5
Very Good
Posted on May 5, 2023
It's about 10km away by car from Utsunomiya city. The national highway is wide and easy to get to. The former Kanpo no Yado has a large site. The hot spring is average. There are fewer types of baths than the floor plan posted in the building. The Japanese-Western room was spacious for the price, even during the long weekend, and the food was substantial. The dinner course was convenient as we didn't have to go out to get food. The Wagyu beef shabu-shabu was especially good. The tantanmen noodles are served from 9pm. The price includes the accommodation fee, and you can have a refill for 500 yen, and you can also order beer and other extras on the spot. The breakfast buffet was also substantial. There is an EV charging facility. WiFi was good throughout the building.
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Guest User
Checked in Mar 2023
Other
4.0/5
Very Good
Posted on Apr 7, 2023
A family trip with my 4-year-old and 10-month-old grandchildren. It's perfect for families with children, and the children's meals look and taste good. If you ask the front desk, they will lend you a baby bath, so the baby could enjoy his first hot spring bath. There is also a space for children to play at the entrance, which is very satisfying for families with children. The hot spring has a thick consistency, and it was great to enjoy the open-air hot spring while listening to the birds flying and the nightingales singing in the early morning. For dinner, we ordered a beef shabu-shabu set, thinly sliced ​​trout (which was also included in the sashimi platter, but the thin slices were more delicious with ponzu sauce), and grilled sweetfish (it was out of season so I think it was frozen, but it was very delicious). It was reasonably priced and delicious. If you go a little further, you'll find Nikko, and although the number of foreigners is increasing these days, it's not well known, so it's not crowded even during spring break, and it's a hidden gem. The food and hot springs, and the reasonable accommodation, make it a place where everyone from small children to the elderly can enjoy themselves. I also recommend Ryumon Falls, which is less than 30 minutes away from the accommodation. It would be even better if you combine your spring break with strawberry picking. There are also rooms where you can stay with your dog.
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Guest User
Checked in Jul 2022
Couples
4.0/5
Very Good
Posted on Aug 27, 2022
This was my second visit and I stayed at Kanpo no Yado on my last day. The food was delicious as expected! The chef's skills are top notch! I was able to enjoy the hot springs as well, as my reclining bath was fixed. My skin became so smooth. It is one of the three most beautiful skin baths. The price was very reasonable, but it seems that the price goes up a little at Kamenoi. It's a shame as this was my best Kanpo no Yado. But maybe it was too cheap until now, I'd like to stay again if I have the opportunity! It's convenient, with Otawara Castle, Bato Hiroshige Museum, Iwamura Kazuo Picture Book Museum on the Hill, and more all within a 30-minute drive!
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Guest User
Checked in Aug 2022
Couples
4.0/5
Very Good
Posted on Sep 28, 2022
The exterior looked like a Showa-era Kanpo no Yado, but the interior had been renovated. When you take the elevator on the left to the R floor, you'll find an observation deck with a 360-degree view, including the Nikko mountain range. Looking down from there, I thought the large bath building looked like a Showa-era health center, but inside, the men's and women's baths were built symmetrically, and it was larger than I expected, and in addition to the walking bath, which was closed, there were several other baths, including a reclining bath. The open-air bath was spacious and comfortable, regardless of the view. It was also good that there were no insects or leaves floating in it. The spring quality was not as viscous as the Ureshino Onsen I had visited previously, and the Narata Onsen in Yamanashi seemed to make my skin smoother, but it was still comfortable enough to live up to the name of one of Japan's three great skin-beautifying hot springs, and I ended up going in many times. The room was comfortable, including the bed. The air conditioning was not noisy and the temperature was adjustable to the right level. The food was delicious, the Wagyu beef shabu-shabu at dinner, but it came with meat tofu, which made me feel a little heavy towards the end, but the variety of dishes was what you'd expect from a ryokan, so I was full. The breakfast buffet also had some unusual side dishes, and the sweetfish simmered in syrup, a specialty of Kiryugawa, was so tender and delicious that I even bought some as souvenirs.
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