The Westin Sacramento Riverfront Hotel & Spa

Beautiful views of the River, Scott's Seafood did not disappoint. If you eat at Scott's I highly recommend ordering the Vegetable Stir Fry and add Shrimp. You will get six COLOSSAL size shrimp, grilled to perfection for only $12 more. The hotel staff were very accomodating.

I've given a lot of thought before writing this review since this is the hotel I select when traveling for business to Sacramento. I've now stayed in this property 5 times and was always pleasantly surprised by it. While I've read tons of guests blasting on their reviews that the hotel was undergoing major construction and therefore their experience wasn't the same - I couldn't have disagreed more until recently. Yes, there is a city construction going on where the river is, which blocks the view from the lobby and some of the rooms, however I never found it to be noisy. I also understand this is about to be over by September this year. The building itself has gone through some major renovation over the past year which I so appreciated - the rooms, lobby and some of the common areas looked so much more modern. While my experience until this time have been nothing short of amazing, this past visit in June came as a huge disappointment. I would also like to share that I did not intend to come blast them on review on purpose, I am only doing this because different from any other visit, this time they never sent me a link to write a review directly with the hotel (usually comes within 1 - 3 days after my stay) and upon not receiving the link I decided to email the hotel directly with my feedback and to my surprise, received ZERO replies. I would imagine the reason I did not receive a link to review the experience was because I had complained about it before checking out? Here's the summary of what was written: "I stayed there for 5 nights for an important business trip, which is usually the length I stay there whenever in Sacramento. Westin has always been my selection for this trip as I value my Marriott loyalty and always try to stay at the same hotel/brand. Despite the ongoing construction going on since the second or third time I’ve been there, I have not had any other issues with my previous stays until now. Despite being a Gold Elite Member, which I understand doesn’t guarantee a room upgrade, in all of my stays with Westin I was never offered an upgrade. After hearing from other peers who have the same or lower status that they have been given upgrades at the property before I decided to ask upon check-in, which prompted the front desk representative to check and grant me one. Was happy about it, but thought of all the other times I didn’t ask anything because I was simply expecting Westin to honor my status which is expected, which didn’t occur. I was then upgraded to room 327 which was beautiful, spacious, and very comfortable. During my stay, I did not spend much time in the room itself due to business commitments - only coming back at night to rest pretty much. Which unfortunately I was unable to do. Every night since day I would wake up several times at night either to disruptive guests slamming their doors or being loud (which I understand you have no control over) or by what I considered the most concerning reason which was