Bristol Hotel Opatija

Nice location and outside cocktail bar with ambient music!

Super

We only stayed here one night on a tour of Croatia. The location is great. within walking distance of most things, the beach, restaurants, supermarket, shopping etc.. The hotel is a nice hotel, with a café/bar in the front which was very noisy late into the night. Not the sort of place you would want to stay if you needed to get sleep. The room was a good size, nice bathroom with an over the bath shower, in room safe & mini bar, but no tissues. We went up to the dining room for tea but they only had a buffet on offer and it looked to be quite limited so we ate elsewhere. Breakfast in the morning was in the same are and again very limited in variety and no toaster. If you wanted a cappuccino or omelette you had to pay extra for them. Probably not a hotel we would stay in again

I was given a spacious family room on the top floor which had two single beds joined to make a double, plus another single bed. There was a desk, two chairs and a table plus a safe and good wifi in the room. The bathroom was modern and spacious with a shower over the bath, a laundry line (thank you so much) and plenty of room for your toiletries. The staff are very helpful and professional. There was an outdoor concert on one night which prevented me from sleeping, but this was not the fault of the hotel. The location is right in the heart of the town and you can walk everywhere. There is a pleasant cafe at ground level for snacks and people watching. The breakfast buffet is served in the old ballroom with its chandeliers, which gives the room a great atmosphere. This is the first time I have noticed a breakfast buffet serving free champagne, so take advantage and indulge.

On this occasion (having had anumber of excellent stays at Hotel Bristol), I'd say our experience was "good", although there isn't this option in the rating system. The receptionist (male) was fantastic. We had booked to stay with friends who had never visited Opatija before and were a bit disappointed with the rooms we were allocated on the 5th floor. The receptionist quickly sorted this for us and for a slight addition in cost, we were allocataed two rooms with balconies and sea views. So, reception staff - and location - excellent, as always. We've stayed at Hotel Bristol on a number of occasions, and have always been nothing less than 100% happy. Perhaps because this was a bit special, and we wanted our friends to love it as much as we do, we noticed a coupe of things which were a bit lacking this time. The bathroom (certainly ours), although spotlessly clean, didn't have quite the same touches as usual - mismatched products mainly. Again, a tiny thing, which didn't affect our stay, but we noticed. Perhaps the biggest disappointment was breakfast, which in the past, has always rated as a stand-out breakfast. The waitress seemed not to be overly concerned with guests - again, we've always been asked what we'd like to drink and coffee has been brought to the table. This time we were told it was self-service. Fair enough, not a problem at all to serve ourselves, but coupled with the fact that the food on offer just didn't seem *quite* as good as previously (no lovely fresh yoghurt with crunchy museli, just pots), it was just not quite as impressive as before. Especially as we had wanted our friends to love it as much as we had done. We left feeling that there had been a tiny drop in standards - perhaps unfair as we only did one night on this occasion, so will certainly revisit.