Hotels near L＇Espace du Palais, Rouen

Unfortunately we did not use this hotel,after booking the room on trip.com it turned out that there were no rooms in this hotel.The lady in the reception laid out her hands and offered us to stay in another hotel.We were transferred to the Campanille Hotel.Far from a city with taxi fee in its own range. Scandal. But such things happen. We were unhappy at the remote hotel, however, we spent a nice three days in the beautiful city of Rouen. The request for the hotel reception is that you use more to check your reservations and notify any changes a little earlier so that you don't stay under the sky.and the end was huge.

The hotel was used as part of the Leger trip to Monet’s garden, Versailles, cheese & calvados trip. The area boasts new cycle lanes so the coach cant park outside but stops just over the road, worth taking into consideration as there is no porterage. It was in the middle of renovations when we visited so everywhere was in a bit if disarray but caused us no issues whatsoever. There is a small slow lift so on check in that becomes busy and its tucked in a small corner with little room to stand, so if you can, use the stairs. We had room 306. Rooms, small and basic, bathroom, 2 small towels, thin and not very good quality but adequate and changed every day. No hand towel at all. Hairdryer - ours did not work and I’m not sure if that was just an issue in this particular room but it wasn’t needed so again not an issue. Shower - has a high step up into it and can become quite slippy so care is needed, shower was good and plenty of hot water. Large mirror and small bin Bed was comfortable with extra pillows, good large window which opens fully, good air conditioning which worked really well. Small seat, chair and desk, very small wardrobe with 4 hangers, no drawers, no tea/coffee, no safe or phone. Curtain good quality and blackout. We slept really well No English channel on TV (it said there was a news channel but we couldn’t get it) Breakfast - fresh orange juice, tea, coffee etc Delicious fresh bread to slice yourself, croissants and brioche, selection of jams and yoghurts, fruit and ham. Cheese was a thick wedge and me personally would have preferred slices Bacon, sausage and scrambled egg. Im very choosy about these breakfast staples so did not try these Restaurant/bar. Both excellent. Good choice in the bar and priced averagely. The menu for dinner - opens at 7pm was small but having tried 4 of the dishes i could not fault them, again all under or around €15 Parking plentiful Small outdoor patio area with tables and chairs. Not the prettiest place to sit and could do with some smartening up but to sit, chat and drink it was more than adequate Staff. Super friendly and helpful Really for a small (500ish) room motel it was adequate, quiet and just over the road from the Seine which was a pleasant walk. 15 minute stroll to the cathedral and old town. Excellent bakery around the corner. Carrefour and pizzas I would definitely be happy to stay again

Hotel muy antiguo, pero no está en mal estado. El lavabo de nuestra habitación estaba un poco atascado y el suelo tenía un poco de polvo y el parking no es demasiado grande. Por lo demás muy bien. Camas limpias, no hay ruido exterior por lo que se descansa bien. Hay microondas, máquina de café y de refrescos en la entrada. También dispone de desayuno tipo buffet.

Positives. Easy to find. In good location, 5-10 minute walk from historic centre. Secure parking available. Relatively cheap. Reception staff were lovely and helpful. Bed Linen seemed clean. From there on its pretty negative. Parking is tight and limited. (i saw two people scrape their cars on walls and ceilings within 15 mins). Inconveniently placed concrete curbs and bollards make it tricky to get in and out with anything larger than a hatchback. Also had to block the entrance for everyone else whilst my wife got the access key from reception as there isn't a waiting bay for new arrivals outside the hotel. Hotel interior was dated and scruffy. Carpets dirty, reception smells of stale cigarettes. Overflowing cigarette ashtrays in the garden/terrace (which is basically the dead space between buildings filled with garden furniture. Room was small, dated decor, and lots of things were broken. Bed had a massive dip in it where springs had broken. Bath had black mould around. Light fixtures and telephone was handing off the wall. Hairdryer in bathroom was broken. Curtain didn’t pull far enough so room was bathed in light from 5:00. Walls paper thin. Unusual layout for hotel room, bathroom next to main bed. Toilet literally 1 metre from your bedside table (not much privacy). Had to sit on toilet at an angle because I could fit my knees in otherwise. Unfortunately there was a lack of care given to cleaning. Dust and hair under beds. We had used tea making kit still in the tray, and the toilet roll (which is housed in a black box rather than being lose) hadn’t been checked meaning we ran out after two sheets. Black mould around the bath. We were only given two towels despite them knowing we were three. Given shower gel to use as hand soap. Only 1 pillow each. Great location if you want to walk into town easily. Only 5 mins from historical centre. Although I would add that its right next to a massive busy road. Our room was at the back of the building on a working night so this didn’t affect us. (back of the room overlooks the smoking garden so it could be noisy if there were people out there). Reception staff really lovely, spoke very good English, and were accommodating of our terrible attempts at French. Breakfast was basic (continental style). Toast, jams, low quality patisseries. Sweaty jambon and fromage in a fridge cabinet, cereal, hot dogs ??? Yogurts and juice. Coffee machine. Tea making facility. Tubs of varying quality fruit salad. Most of the residents on the Wednesday morning that we attended seemed to be preparing for work. I assume that this hotel stays afloat by doing as little as possible but keeping things cheap so that they appeal to businesses trying to minimise cost. All in all it was a convenient place to stay for one night on our way through. But I wouldn’t stay here again even if it was half the price. Plenty of better options unless you are last minute desperate.

Stayed only 1 night but was good experience. The reception was good, Room very clean and nice breakfast. Could be improved: bedding (pillows) and soundproof (you can hear your bedroom neighbors) Well located for visit and there is parking very close

Private parking is in high security. Location is near to La Halles where u can buy coffee n breads, n fruits. Its location is also near to the attractions.

Stayed here for a weekend with my wife and 2 kids. The location is great, middle of the city with every thing on your door step. Inexpensive and with parking. Pros Parking/location but be aware the car park is very very narrow. We had a 4x4 which was near impossible to fit in but with a lot of patience and guidance managed it. A nervous driver even in a small car would struggle. If driving there are bollards that you need a code for to drive in to the centre. I used Waze and found the hotel no problem although i had to call the emergency button for the bollards. You ideally need a map and access code ahead of travelling, hotel said they sent this but we didnt receive it. So yes location and parking are a pro but they could quite easily because a problem. Price- under £100 a night for 4 people with breakfast. Room - fold out sofa to bunk beds and a double bed. Perfect set up. Cons Parking - if driving as above this could be more hassle than its worth. If i was returning id bring a smaller car. Room - the set up was great but they are in meed of a revamp. A tad old and grubby Breakfast- continental selection was good, cooked food was limited.

The hotel is very new, well decorated, simple and generous. The location is very good, turn right when you go out and the square There is a parking garage, but it is too narrow to drive in, and finally parked in a nearby parking lot is not expensive The size of the room is ok, there is space to open the suitcase, and the bathroom is better decorated and updated The front desk service attitude was much better when checking out the next day The disadvantage is that a small piece of blood was found on a pillow, and hygiene needs to be improved. It would be better if there is a conditioner

My wife and I spent a couple of nights in Rouen for the first time on a recent trip to France. We experienced the exceptional service when we drove up to within a block of the hotel. With some construction in the area, i wasn't sure how to navigate directly to the hotel so pulled over on an adjacent street. As I got out of our car, a gentleman from the hotel walked by and asked if we needed assistance. He said he was heading on his break and noticed us (looking a little lost). Within minutes he called for a valet and told us to just head to the lobby and they would take care of everything. From this point on, the service at this hotel was first rate. It's a beautiful historic building in the heart of old Rouen. Easy walking to all the major sites, with many restaurants and shops in the area. Beautiful courtyard as well to enjoy a drink or snack. We will definitely visit Rouen again and we will for sure stay at the Hotel de Bourgtheroulde.