Guest User
July 1, 2024
Friday June 28, 2024
Check-in was suppose to be at 4 pm. I tried to check in at 3pm but was told room was not ready. Totally understand that. I went to TED’s bar and restaurant (in lobby) to wait it out. I got into line about 4:15pm and I saw that they were turning ppl away who were trying to checkin. When I got to the counter, they too told me my room was not ready. I said that I had to get to an event within the 1.25 min and the associate confidently said that I would be able to checkin well advance within that time.
In the meantime, I went to the lobby bathroom to change to get ready for an event. By the time I came out of the bathroom 4:55, my husband had checked us in (with pushback because he wasn’t the one who had not made the original reservation).
In our bathroom floor, several strands of hair noted, some wall stains (wipeable) under the hand soap and lotion dispenser, and shower did t look like it was wipe down well.
Bed linens were clean, comfy. Desk area clean.
Busy hotel.
Ted’s hotel-slow service with a 1-2 attendants.