Hotels near Zales, Riverside

This is a great hotel. Super clean, spacious and outstanding customer service. From the moment we arrived to the moment we left, it was just one great experience. And not only that, they are even going above and beyond any service I have experienced so far. We were there for the soccer tournament and by mistake the cleaning ladies took my sons jersey. But great service shows when somebody tries everything to help. Not only did they look for the jersey but they even mailed it to my home address. My son was so happy. Great job

My Boyfriend and I had a staycation went glen ivy Staybridge is minutes away from glen ivy . Overall I feel satisfied with my stay some the furniture in our room was bit rundown especially the little sofa in the bedroom. The kitchen had everything we needed to cook and was clean . I wish both bathrooms had shampoo and conditioner in it only one did , it was locked so we could take in the other restroom . Also I used the laundry room only one washer was available and it smelled, the other washers were I guess broken because they had no door on them . I wanted to use the pool but every day we were there it was occupied with a group of children. Staff was friendly. But I didn’t understand why they called my room to see if I was checking out it was only 8:00 am check out was at 11:00. I will probably not stay again .

Breakfast standard American third-class sample, the hotel is clean, the disadvantage is no place to wash clothes, breakfast standard American third-class, the hotel is clean, the disadvantage is that there is no place to wash clothes

Motel parking is very convenient, no breakfast, basically the preferred hotel for self-driving tour, the room is a bit old, the TV is still the style of the old convex screen, the health can generally live, there are many things to eat around, about three kilometers from UCR.

The location is very good, and the breakfast is good. It is the most cost-effective hotel in the city. It is close to several universities. If you go to several universities to attend the graduation ceremony or watch the children, it is very convenient to live here! Stayed for two nights and found it to be good. After traveling, I came back and stayed at this hotel for another four nights.

I booked this hotel months in advance for new year's eve (and paid for in advance through Chase portal) for 2 double beds. When I arrived, I'm given one king bed to fit FOUR ADULTS. According to the property manager, their system claims I booked a king sized bed when my email reservation AND Chase's system clearly states 2 double beds. I tried to rectify the situation with the property only to get deflected to talk to chase first before Marriott can do anything. They deflect further and said we're not the only ones who had this ”system bug” where they were given a king bed instead of 2 doubles, as if that's an acceptable excuse. Property manager proposed I could try to stay elsewhere...on new year's eve where the surrounding 20 miles are all completely booked. I asked for a full refund for this egregious mistake and all they could offer me was $50 + free parking (total value $20). They had no roll out beds available or couch in the room either so imagine my dismay when we're trying to fit 4 people comfortably. They offered us blankets and pillows to sleep on the ground. I normally would not go so far as to write a complaint such as this but when I contacted Chase Travel, I spoke to their supervisor. She tried to contact this property with me on the phone and repeatedly got hung up on. This is completely unacceptable customer service, and I am severely disappointed in Marriott. To anyone reading this, please be aware that if you book anything through a portal, call to double check with the hotel that it truly is what you reserved.

First impression was not good. There was someone smoking pot in the parking lot when we pulled in and the hotel has this funky smell to it. Also, the hotel is located in the middle of an industrial area w/ the highway right across. So it seems very desolate and uninviting at first. But when you get your room, it's pretty nice. We had a 2 bed room and the beds sheets/pillows were clean and there was enough room for both of us. I was expecting a dungy bathroom but it was nice as well. Good room for the shower and sink/toilet. Also very clean. Yes, there is some funky smells in the rooms that others have pointed out. I'm not sure where it comes from but you smell it and I guess we get use to it. It's not overbearing but a bit of an annoyance. Maybe it comes from the Air Conditioner. But best thing was proximity to the university. You don't need to take the highway from here to get to the university. Side streets and you'll be there in about 10 min time. Price was cheapest in the entire area of hotels. Booked thru Costco Travel. For a 1-3 day visit the hotel will suit your needs.

Nice clean hotel! Love that they gave us extra towels in advance. Breakfast was AMAZING! Good variety of food. Starbucks across the street was the deal breaker.

This hotel is in a good location off I-10. We only stayed here as it was a convenient stopping point on our road trip to get to our next destination. The hotel is nice looking from the outside. Plenty of parking. Front desk staff were not particularly friendly. The room though, was dirty. There were food crumb on on the desk, below the desk, and on the desk chair. In the bath, there were several pillowcases left behind from somewhere. The toilet had not been cleaned properly. The shower doors are covered with soap scum and the shower itself has soap remnants, hair, and had also not been cleaned properly. I sure would not recommend this hotel and am baffled why anyone would. Unless you have low standards. Holiday Inn now seems to be the lowest class of hotels.

Everything was great. Except the room wasn’t cleaned up very well which made me feel pretty uncomfortable. The customer service was nice but the following morning I kept getting harassed over check out even though I requested and was given permission for a late check out at 1pm instead of 11am but other than that it was OK.