Tower Suites Reykjavík Reviews

This is a fantastic place to stay. The view, the room and facilities are super. A little surprised to the response of the manager just before leaving. When we arrived for our two night stay, the room was very warm, 24,5C. There was no way to lower the heat. When I asked about it, I was told they would look into it. They did, but couldn’t t change it, but opened a window. And told us that someone would come the next day to tend to it. This never happened. We lived with the heating going and a cracked window in winter temperatures. Not ideal, as it dried out our sinuses and nasal passages to the max night time, but, we lived with the situation. An hour before checking out I took the time to let the person at the front desk know that this hadn’t been taken care of. I wanted to let them know before another guest would come in to the room. Which I told them. It was my only reason for bringing it up. The manager stepped in at this time and became very defensive. When there was no need. I wasn’t complaining, I was trying to help them, so another guest would t have to have the same situation. It’s left a sour taste. But, hopefully, it has been taken care of, as it’s a fantastic place to stay in Reykjavik.